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GO Outdoors - Birkenhead (Express) レビュー 

1,233
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
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所在地

所在地を変更

32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB

•
0151 559 3381

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Abbie helped me choose the right pair of walking shoes that fitted my requirements and budget. She was knowledgeable, helpful and patient with my fussiness. Eddie assisted her in swapping my shoes whe... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to the store today as urgently needed some waterproof trousers. Abbie directed me to the right area and explained the advantages of having a membership card. Great service and the one shop I’l... もっと見る

企業が回答しました

5つ星のうち5の評価

Trying to order 2x Compass e bikes on sale and website not accepting membership for discount. Spoke to Adam Lynch at Birkenhead store who not only ordered 2 bikes in for me to collect but also spoke... もっと見る

企業が回答しました

5つ星のうち5の評価

I rang ahead to prior to making a visit to store. Adam was both helpful and informative. He provided information about two differing BBQ's including a description and price when I asked.... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Birkenhead (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, 英国

  • 0151 559 3381

4.9

優良

TrustScore 5段階評価の5

1233件のレビュー

5つ星
4つ星
3つ星
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1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(1,233)

過去12か月のレビュー数: 35,808件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Abbie was more than helpful!

I don't normally leave reviews but I can only say that our customer service representative called Abbie was more than accommodating.
Instantly made us feel welcome in a busy shop.
Directed us to the item we wanted and gave us comprehensive information on it.
Advised honestly on the correct sizing and offered us the correct washing equipment.
Thanks to Abbie and we will definitely be shopping there again.

2026年1月17日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chris was extremely helpful

Chris was extremely helpful. Worked courteously and willingly. Excellent.

2026年1月16日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Mimi in store

Excellent service from Mimi in store. She helped me to find the right rucksack for an up coming trip and showed me how to fit it correctly to ensure a good fit. Very friendly and helpful.

2026年1月9日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Mimi and Chris

Excellent service from Mimi and Chris

2026年1月13日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff

Helpful, professional staff. On this occasion served by Adam but the whole team are great and we go back for the great customer service

2026年1月10日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful service from Abbie

2026年1月11日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Polite helpful staff .

We where helped today by Milli and Abbie who where so lovely . They helped to find what we wanted and also set up an account for us to be members . They gave great advice and the items we bought are top quality for an amazing price !

2026年1月11日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

"Chris" served me again today he is…

"Chris" served me again today he is always super helpful . And even price matched me to an online competitor. 5 star service from him every time 👍🏼

2026年1月10日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A great experience

Another great experience of shopping at Go Outdoors in Birkenhead. Great prices and super helpful staff.

2026年1月10日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mimi was brilliant great customer…

Mimi was brilliant great customer service

2026年1月9日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff so helpful and friendly

Staff so helpful and friendly. Went to pickup purchases and chatted to both male and female employees so friendly. Ended up buying another bargain and more online as they did not have in stock. Didn’t know I could do that. Will go again. Store is lovely and clean and welcoming and of course such value for
Money.

2026年1月7日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing staff down birkenhead I was…

Amazing staff down birkenhead I was seen by hannah, she was great and the two lads downstairs was really happy with service will be back soon

2026年1月8日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff Hannah and Abbie were amazing…

The staff Hannah and Abbie were amazing so helpful and professional nothing was too much trouble for them. The selection of items was great and the price was even better. I visit the Birkenhead store even though it is not my closest because the customer service is second to none.

2025年11月29日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went in to have a browse and was…

Went in to have a browse and was assited by Chris, Adam and Mimi. All three staff members were polite, helpful and are a credit to the company. I ended up buying a few items and signing up for a membership. Excellent experience.

2026年1月2日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Awkward customer but great experience

I find it hard to get proper fitting shoes because my feet are a nightmare but the folk here spared no expense to help and discuss what options I had and help me find something that fit well. I took home a pair to try in the house, but they weren't perfect. They let me exchange the pair for another without fuss and I think I'm on to a winner now. Shoutouts to Hannah, Chris, Adam and the lady with the blue hair who's name I didn't get.

2025年12月30日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Only ordered my Detector yesterday and…

Only ordered my Detector yesterday and it arrived before 12pm today especially over Christmas period what great delivery service thanks Gary

2025年12月30日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Needed an emergency waterproof/…

Needed an emergency waterproof/ windproof jacket for the festival in the park over the summer.

Adam and Chris were brilliant and took their time to go over the options with me! They helped me pick a fantastic coat that kept me warm and dry with unexpected extreme weather. Thanks again!

2025年7月19日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chris is amazing (you should give him a…

Chris is amazing (you should give him a raise), he is helpful, and nice

2025年12月29日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Hannah served me an she was fantastic…

Hannah served me an she was fantastic with dealing with me

2025年12月27日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

Adam was very helpful and advised me about the best products and value for money.

2025年12月23日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

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