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GO Outdoors - Birkenhead (Express) レビュー 

1,204
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
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所在地

所在地を変更

32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB

•
0151 559 3381

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is a great little shop with super helpful and professional staff. I just bought some walking shoes and Mimi (manager?) assisted me. I tried on a couple of pairs in different sizes and was... もっと見る

企業が回答しました

5つ星のうち5の評価

Eddie was very helpful and patient showing me lots of pairs of boots while I took a while deciding. Abbie and Adam were also friendly and helpful, giving useful directions etc to other places in Birke... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience/ customer service! Rang to ask did they have a certain tent in stock as I’d been chasing around trying to find one, they only had two and as I was travelling an hour to come and pur... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Abbie today who helped me with replacement sunglasses even though I didn’t have my receipt only a bank transaction she was able to find my receipt and process a replacement pair of sun... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Birkenhead (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, 英国

  • 0151 559 3381

4.9

優良

TrustScore 5段階評価の5

1204件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,204)

過去12か月のレビュー数: 34,912件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Birkenhead branch.

I use the Birkenhead branch regularly and the staff are friendly and helpful.

2026年8月15日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served today by Abbie

Served today by Abbie. Great little gem of a shop with helpful service always. Thanks again.

2026年8月16日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by Adam

Served by Adam, very helpful, ordered guide ropes which weren't in stock. Picked up on Saturday. Fabulous service.

2026年8月15日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

This is a great shop with super helpful staff.

This is a great little shop with super helpful and professional staff.
I just bought some walking shoes and Mimi (manager?) assisted me.
I tried on a couple of pairs in different sizes and was very patient with me until I got exactly what I needed.
She explained that joining the Go Outdoors club would discount my purchase so I decided to join and to further benefit I bought some socks which were on offer.
All in all a much better experience (brilliant customer service) than I have in most retailers recently.
I heartily recommend visiting!

2026年8月15日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great products at great prices and…

Great products at great prices and super friendly staff

2026年8月7日
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

This Birkenhead shop is fantastic

This Birkenhead shop is fantastic. Plenty of Sri l and all staff are so helpful.
I would not go anywhere else Abbie was really great and knew her stuff.

2026年8月11日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service from Abbie

Abbie was very helpful and assisted me choose the right walking shoes I wanted.

2026年8月13日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly, helpful staff

Eddie was very helpful and patient showing me lots of pairs of boots while I took a while deciding. Abbie and Adam were also friendly and helpful, giving useful directions etc to other places in Birkenhead.

2026年8月11日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful and friendly staff

Really helpful and friendly staff, great products and decent price.

2026年7月25日
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service from both…

Excellent customer service from both Adam on the shie section and the lady at the till.

2026年8月9日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fab service by Abbie today for our…

Fab service by Abbie today for our scouting trip- including the discounts we could get. Thanks so much for this!!

2026年8月7日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service from Abbie

Fantastic service from Abbie. We rang in advance, she put the shoes away for us. When we got there she sorted out our membership, and helped as much as possible. Many thanks.

2026年8月7日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

As usual excellent service

As usual excellent service from Eddie and Abbie when we went in to purchase mid walking boots. Always helpful in the Birkenhead store whoever is in the store.

2026年7月30日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service by Chris and Mimi

Great service by Chris and Mimi. Went the extra mile to help us find exactly what we needed.

2026年8月2日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Abbie was very helpful and nice to talk…

Abbie was very helpful and nice to talk with, thanks :)

2026年8月4日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very Helpful Staff

I selected a cagoule with what I thought was the correct size. Chris thought otherwise and suggested I try it on there and then. He was right and I was wrong and selected the next size up. So thank you Chris for being so very attentive and helpful

2026年7月29日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chris and Eddie

Both Chris and Eddie, were a great assistance and very helpful

2026年7月30日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service by Chris

Excellent service by Chris, very quick and efficient

2026年7月30日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

EDDIE was professional and helpful

EDDIE was professional and helpful. Eddie has a good knowledge of the products and guided me to exactly what I required
Thank You
Derek Blackburn BRITISH MILITARY VETERAN

2026年7月30日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Replacement sunglasses

I was served by Abbie today who helped me with replacement sunglasses even though I didn’t have my receipt only a bank transaction she was able to find my receipt and process a replacement pair of sunglasses. Great and speedy service

2026年7月25日
自発的なレビュー
GO Outdoors - Birkenhead (Express) ロゴ

GO Outdoors - Birkenhead (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

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