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GO Outdoors - Birmingham (Express) レビュー 

236
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TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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所在地

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35 Union Street, B2 4SR Birmingham, GB

•
01212 271996

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were friendly and welcoming who were working just inside the door. Good to see eye contact and acknowledgement when walking in door. Liaised with three staff who were able to provide me w... もっと見る

企業が回答しました

5つ星のうち5の評価

I’m sorry I don’t know the name of the chap who helped me (he was Chinese) but he was so lovely and super helpful! Knew his stuff, gave unbiased advice and didn't up-sell - quizzed me on what I woul... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited the store to buy 2 very expensive waterproof coats. Jade & Kyro were very knowledgeable and helpful, even advising us the joining GoOutdoors could get us a discount. We saved quite a bit and... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Birmingham (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

236件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(236)

過去12か月のレビュー数: 35,625件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Very helpful staff great prices lots of…

Very helpful staff great prices lots of choice
Thanks to Chloe for checking stock availability

2024年11月16日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful

Thank you to Lamisha who helped me find a coat for my son and honoured the website price match

2024年11月14日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mr lee

Mr. Alan the young man downstairs was an absolute delight. He shared with me information about each product that I desired to buy and I really appreciated his customer service and I will be definitely coming back very soon to make more purchases at this Go Outdoors store.

2024年11月4日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience and product

Thanks Ed.....great product knowledge and super helpful :)

2024年11月9日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good bargain

Went into Birmingham Go Outdoor to shop for coats with my mum. The selection was great as more choices to pick the right one. The staff on duty were all friendly.

2024年11月8日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ed and his colleagues were very helpful…

Ed and his colleagues were very helpful in giving me honest advice about the quality of boots and which fitted my needs. Saved me a lot of time and money. Thanks!

2024年11月7日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had no problems with my order ,and…

I had no problems with my order ,and good service in store (birmingham) also purchased an item in store aswell while i was there .

2024年10月25日
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Ed

Excellent service from Ed, spoke to him beforehand on the phone about an issue with my coat, I then came into the store and he sorted it for me swiftly and professionally.

2024年11月4日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

As I walked in to the store I was…

As I walked in to the store I was treated by a member of staff with a walm welcome greetings. I needed some out door gear for my daughter who was going on an camping trip this weekend with the school which had organised for her. I was come across with another sales person name chloe who was absolutely 💯 who had helped in getting the right ✅️ gear and advised on what to purchase. In the store the product range was excellent and reasonable . Chloe did give us All the cheaper prices and options with a £5 Discount card as a member 😉 to use whenever needed. I will recommend Freinds and family's to come and vist this superb shop in central Birmingham GO OUTDOOR just a few walk a way from Prime Mark Birmingham.

I have rated 5 stars to this company ✨️ well done 👏 ✔️ 👍

2024年11月2日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ed was really helpful with jacket…

Ed was really helpful with jacket selection.

2024年10月29日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service you Ed

Great service you Ed

2024年10月28日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Epic team

Epic team. Really helpful

2024年10月26日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing service from the staff there

Amazing service from the staff there. polite and welcoming. I needed advice on some shoes and clothing items Lamisha and Ed were fantastic. Thank you

2024年10月25日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly helpful staff

I was returning a jacket I had purchased online. Ed was super helpful and sorted it out very efficiently. He also gave me a go outdoor card which I had purchased but not received. The service was prompt. Ed himself was friendly as were the other staff I encountered in the store. The money was back in my account the same day. Super impressed.

2024年10月25日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good value and Ed advised me of the…

Good value and Ed advised me of the most suitable jacket for my needs

2024年10月25日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff are very polite

Ed is a very polite young staff, giving me some useful and practical suggestion. Overall the goods are also in a good price if you have the membership.

2024年10月18日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I visited this shop in Birmingham a…

I visited this shop in Birmingham a couple of weeks ago and was served by 2 young lads Ed and Kyro. They were friendly and helpful. I couldn't find the size I was looking for and they searched through their stock patiently until they found it! Thanks to both!

2024年10月6日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Found exactly what I needed with Leah’s help

2024年10月14日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

JADE and staff at

JADE and staff at

City Centre Birmingham was

SUPERB
Needed a secure passport holder
Urgently as I was away.

I was guided to the right product right price and was given great service and lovely discount

Well Done
JADE

2024年10月5日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service from Jade

Great customer service from Jade.
Click & collect failed in another store, called this branch & Jade found what I needed & then when I went to collect, managed the sale perfectly; thank you 🙏🏼

2024年10月10日
自発的なレビュー
GO Outdoors - Birmingham (Express) ロゴ

GO Outdoors - Birmingham (Express) からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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