I was served by thando today she was a lovely worker who helped us with our purchase and didn’t rush us at all. she made our experience as two teenage girls so comfortable. Will definitely be returnin... もっと見る
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I was in the Bury store on Tuesday 18th August for last minute camping trip supplies. Really can’t thank Ben and Lee enough. I had quite a few things to get and these guys were amazing. From the advi... もっと見る
企業が回答しました
The clothing and footwear prices have increased at an alarming rate since I visited about 6 months ago. The tent prices are good but if you are after a bargin apart from tent pegs (again) forget it.... もっと見る
企業が回答しました
I visited the Bury store for some new boots . Vendy served me and was really helpful. I was attended to quickly, in a friendly manner and offered a good selection of footwear to try on. It took me som... もっと見る
企業が回答しました
企業情報
GO Outdoors - Bury について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
52 Angouleme Way, BL9 0BT, Bury, England, 英国
- 0161 393 9361
4.9
優良
3753件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The clothing and footwear prices have…
The clothing and footwear prices have increased at an alarming rate since I visited about 6 months ago.
The tent prices are good but if you are after a bargin apart from tent pegs (again) forget it.
Shop online
2026年8月14日
GO Outdoors - Bury からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
On a winner with go outdoors
Go outdoors is easy the best leisure out let great products with a highly trained and professional team, gotta sound out Neil at the bury store a fountain of knowledge when it comes to tents( think he was born in a tent) goes the extra mile many thanks again
2026年8月20日
自発的なレビュー
GO Outdoors - Bury からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
GO Outdoors - Bury からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
New Boots
I visited the Bury store for some new boots . Vendy served me and was really helpful. I was attended to quickly, in a friendly manner and offered a good selection of footwear to try on. It took me some time to select what I wanted and she was very patient . In the end I picked a top end pair of boots that she had suggested and left a very happy customer . I don't usually go to the Bury store but now its my number one.
2026年8月14日
自発的なレビュー
GO Outdoors - Bury からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Bury store staff are truly the best
I was in the Bury store on Tuesday 18th August for last minute camping trip supplies. Really can’t thank Ben and Lee enough. I had quite a few things to get and these guys were amazing. From the advise I received to the poor guys packing my stuff for me!! I was truly grateful and they saved me a few quid with a heads up on instore offers that aren’t on the website. Sometimes it really is worth being bothered to go instore. Wouldn’t be set for my trip as quick and confident I haven’t forgotten anything.
Thanks Ben and Lee 🤗🤗
2026年8月18日
自発的なレビュー
GO Outdoors - Bury からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Helpful staff
Our cashier was very helpful and thorough, and helped us with the questions we had!
(We were served by eve)
2026年8月16日
自発的なレビュー
GO Outdoors - Bury からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Lovely experience at Go Outdoors in…
Lovely experience at Go Outdoors in Bury. Eve on the tills was really helpful and polite and made the checkout experience really easy.
2026年8月15日
自発的なレビュー
GO Outdoors - Bury からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great service my branch is Bury is fab…
Great service my branch is Bury is fab and Thando today was really lovely and very understanding … thank you very much… very satisfied customer 🙏👏😄
2026年8月15日
自発的なレビュー
GO Outdoors - Bury からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Experience in shop
I was served by thando today she was a lovely worker who helped us with our purchase and didn’t rush us at all. she made our experience as two teenage girls so comfortable. Will definitely be returning !!!
2026年8月14日
自発的なレビュー
GO Outdoors - Bury からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Easy to cut down to size works really…
Easy to cut down to size works really well with the original poles. I actually ordered the wrong poles but they changed them without hesitation! This is the second set I’ve bought to replace the older broken poles works great every time!!
2026年8月3日
GO Outdoors - Bury からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Bury からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Incredible service from Eve
I visited the Bury branch to pick up some camping gear and needed much help. Luckily I was served by Eve on tills who made the experience much easier. Thanks Eve!
2026年8月6日
自発的なレビュー
GO Outdoors - Bury からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Zero customer service in store
Zero customer service in store, zero communication on online and rude staff.
Forced to pay membership twice.
Presented with my click and collect garments in a heap, like they had been kicked around the floor for days.
Opportunity to reply to my emails was given, but no reply.
2026年7月30日
GO Outdoors - Bury からの回答
We are sorry to hear about your experience and disappointed to learn that both our in-store service and communication fell below expectations. We understand how frustrating it must have been to feel unsupported, to have been charged for membership twice, and to collect your Click & Collect order in an unacceptable condition.
We can see that you have contacted our customer care team who have looked into this further for you and provided a resolution.
Thank you for taking the time to leave your review.
Kind regards
Go Outdoors Customer Care Team
Helpful and pleasant staff helped to…
Helpful and pleasant staff helped to resolve product problem easily and without any fuss. Thank you.
2026年8月3日
自発的なレビュー
GO Outdoors - Bury からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Gave the bury store a call spoke to…
Gave the bury store a call spoke to Thando to reserve a pair of scarpa crux approach men’s walking shoes last pair left in store and it was no trouble to save them for me to collect
Thanks for your prompt response & service Thando
2026年8月3日
自発的なレビュー
GO Outdoors - Bury からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Bury からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Good for browsing
As always. Good. Lots of stock. Lovely staff. Especially Eve who was very helpful.
2026年8月2日
自発的なレビュー
GO Outdoors - Bury からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lock down.
2.8.2026 i visited the bury store today, i brought my three year old with me, i had found an item i wanted so looked for a my size, my three year old ran off in a huge store and i could find him, i asked the ladies to help me find him, they did exactly what i asked like staying at the door to make sure no1 left with him, it got to the point where they were about to check cameras when i found him hiding behind some clothing. After everything was sorted they took me to the canteen to make sure we were both ok. I couldn't fault the ladies at the bury site. I shall 100% return (without my kids 😂) Thankyou very much.
2026年8月2日
自発的なレビュー
GO Outdoors - Bury からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Had a great experience today being helped by Thando
Had a great experience today being served by Thando, has some trouble with my membership card but she helped me sort it all out. She had even remembered me from a previous visit and asked how I was doing at uni. Lovely staff
2026年8月1日
自発的なレビュー
GO Outdoors - Bury からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Bury からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
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