GO Outdoors - Bury レビュー 

3,777
TrustScore 5段階評価の5

4.8

52 Angouleme Way, BL9 0BT Bury, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

today I really needed some expert advice Tom and Emily really know there stuff Tom is clued up and lives a life climbing and camping in the most extreme conditions. The advice on the equipment I bough... もっと見る

企業が回答しました

5つ星のうち5の評価

Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... もっと見る

企業が回答しました

5つ星のうち3の評価

The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Bury について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

3777件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,777)

過去12か月のレビュー数: 35,808

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good for browsing

As always. Good. Lots of stock. Lovely staff. Especially Eve who was very helpful.

2026年8月2日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lock down.

2.8.2026 i visited the bury store today, i brought my three year old with me, i had found an item i wanted so looked for a my size, my three year old ran off in a huge store and i could find him, i asked the ladies to help me find him, they did exactly what i asked like staying at the door to make sure no1 left with him, it got to the point where they were about to check cameras when i found him hiding behind some clothing. After everything was sorted they took me to the canteen to make sure we were both ok. I couldn't fault the ladies at the bury site. I shall 100% return (without my kids 😂) Thankyou very much.

2026年8月2日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had a great experience today being helped by Thando

Had a great experience today being served by Thando, has some trouble with my membership card but she helped me sort it all out. She had even remembered me from a previous visit and asked how I was doing at uni. Lovely staff

2026年8月1日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely cashier Thando

Lovely cashier Thando

2026年8月1日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち1の評価

I was given the bike off the display…

I was given the bike off the display but was they were building it in the back. You could tell the bike was off the stand as it was dusty, the seat was saggy and the rubber on the handle bars was peeling. Ordered another and was told it would arrive by 1st August (my son's birthday) still not had an email to say it's arrived. Also the security tag has been left on my helmet!!!

2026年7月25日
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Our customers’ suggestions and experiences play a vital role in improving the shopping experience that GO Outdoors provides and we are grateful for your feedback.

It is saddening to know that the first bike ordered was not in acceptable condition and that your helmet had the security tag left on. This is not the kind of experience we would want for our customers and your comments will be passed on to the store in question.

We can see that the second bike ordered has now been collected and we do apologise that this order was delayed.

We hope that you will choose to purchase from GO Outdoors again in the future to provide us with the opportunity to improve upon the service received.

Kind regards,
GO Outdoors Customer Care Team

5つ星のうち5の評価

Fishing tackle.

Went into store with my grandson to pick up carp fishing gear for a family holiday. I was helped out extensively by Callum who took the time to ensure we got everything we needed at whatever price point was acceptable. I was dubious about going to a chain store rather than a local tackle shop but absolutely would recommend and will be going back.

2026年7月31日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff

Great staff, great variety, great prices

2026年7月17日
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely, helpful staff

The lady that helped my son find some walking boots was really friendly and helpful. Thando on the till was great with sorting a new membership card, she was really polite and made my son smile. Great experience.

2026年7月31日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lee was super helpful!!!

I had arrived at the Bury store and realised I'd left my purse behind! Lee explained he could find our members card from our postcode and when I mentioned i had a blue light card he very kindly showed me where to find the card on the app. He saved the day, thank you.

2026年7月30日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by two fantastic staff…

I was served by two fantastic staff members, Lee and Thando.

2026年7月30日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Customer Service

Great customer service from Lee to process my refund.

2026年7月30日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lee was great

Lee was great, really helpful and also helped me make a membership and save hundreds!! Will be back soon definitely.

2026年7月30日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち4の評価

keeping the staff cool in high temps..

they need to have more staff available when queues get as big as they were when i went...however staff was polite the store is large with everything to be found easy. it was also lovely and cool and a very hot day..so hats off for keeping the staff cool anyone going would be better to get a membership for the big discounts at £5 a yr it doesnt break the bank and the rewards are great..

2026年7月11日
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service by the cycling team

Fantastic service by the cycling team - special mention to Tom who did a great job and went above and beyond. Would highly recommend

2026年7月28日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant service

Brilliant service. We was served by Lee, he was extremely helpful in making sure we had everything we needed.

2026年7月28日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service throughout

The entire process, from ordering online to collection, was smooth and hassle free. I chose to have the bike delivered to the Bury branch, and the service there was excellent. A special mention goes to the gentleman of the bike department who built the bike ready for collection. Brilliant service from start to finish, thank you!

2026年7月20日
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always a wide range and brilliant…

Always a wide range and brilliant members discounts

2026年7月14日
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service

Special mention for Tony who was very friendly and helpful.

2026年7月27日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Our experience at go outdoors

We visited go outdoors today since we was looking for a tent and all the workers were extremely helpful especially Tom who helped us out purchasing a tent, very friendly. Thankyou

2026年7月27日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

5 star service from our tom

2026年7月27日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

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