GO Outdoors - Bury レビュー 

3,775
TrustScore 5段階評価の5

4.8

52 Angouleme Way, BL9 0BT Bury, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

today I really needed some expert advice Tom and Emily really know there stuff Tom is clued up and lives a life climbing and camping in the most extreme conditions. The advice on the equipment I bough... もっと見る

企業が回答しました

5つ星のうち5の評価

Had to make a bit of an emergency stop over to get husbands hydraulic bike brake fixed at go outdoors cycle section in Bury From the moment we met Tom the technician he gave us a verbal quote an... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in with my son who has just started fishing, something I know nothing about! We were served by Lee who couldn’t have been more helpful. He explained the essentials that my son needed all at a rea... もっと見る

企業が回答しました

5つ星のうち3の評価

The store is spacious and well laid out. Staff are friendly. Bought a jacket today. Almost got charged £10 more as the till price was incorrect. Unfortunately the security tag had not been removed,... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Bury について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

3775件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,775)

過去12か月のレビュー数: 35,496

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

David B @ Bury = LEGEND!!!

Let me just say David B, what a guy! Me and my fella came in to exchange a tent because we bought a massive tent for a family trip but then our teenage kids decided they didn’t want to come and he could not have made this process easier, he was happy, helpful, cheery and couldn’t do enough for us. I wish that all the staff here were just like him, because he’s 100/10! Thanks so much David B for being amazing!

2026年7月18日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great stuff

Was served by Callum and Lawrence up in the bike section, they were genuinely helpful and advised me well, thanks guys!

2026年7月18日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Successful trip today helped by Lee

Successful trip today helped by Lee. Very patient with us at checkout doing multiple transactions and very polite. Prices were very fair thanks guys

2026年7月18日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Everything was in stock, friendly staff and great location.

Served by Lee, really chatty, amazing customer service, very helpful and knowledgeable with products.

2026年7月17日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff are lovley and try to help as…

Staff are lovley and try to help as much as they can.

2026年7月17日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Item exchange

Bought some items on Thursday, got home to try them out to find one item wasn't sized as well as it advertised. Came back on Friday to exchange and was advised as this was a sale item, there was limited stock, but I coukd exchange it for items of same value. When I had made my choices, I took items to the till and was served by Lee who gave me all the information I needed about the return and also product sizing for future reference. A quick simple and easy process. Very happy with the service provided.

2026年7月17日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Exceptional customer service

The store exchanged a pair of walking boots which had developed a fault (squeaking sole that got worse over a period of several months). This exceeded my expectations as I'd had the boots for about 10 months. This represents exceptional customer service. I am very happy with the exchange and hope these boots last me for years to come.

2026年7月13日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great range of stock but struggled to…

Great range of stock but struggled to find the pumps for air tents. Staff were helpful and friendly. Was served by Lee who was great! and assisted by another but didn't catch her name.

2026年7月15日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Callum was an absolute star

Callum was an absolute star! Buying roof bars when you need them ASAP, and have zero clue what you're looking for. Callum made the whole process incredibly simple. Outstanding customer service!!!!

2026年7月16日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Spoke with Lee great customer service…

Spoke with Lee great customer service very patience

2026年7月15日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go outdoors fishing tackle experience

The staff were so helpful and accomodating and all 3 people I encountered especially Neil went above and beyond what I experience in most stores.As I'm disabled and basically had,had enough with the pain in my knees and hips, Neil mentioned something downstairs at the till which interested me and as I felt I couldn't manage another trip upstairs he went up and brought it down for me to look at. I also purchased that item which just shows that going the extra mile can mean further sales. An excellent experience with each member of staff being very dedicated,friendly and all appearing to enjoy their jobs.Also for somewhere I didn't know that actually sold fishing tackle,I will certainly be visiting again as I found it also to be very competitively priced too.

2026年7月9日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service, great product. Lee was great on the till and helpful

2026年7月14日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Spoke to Lee

Spoke to Lee. Was amazing with setting up my new membership. Really helpful and lovely

2026年7月14日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Customer Service - Neil at Bury Go Outdoors

Bought a large tent from Go Outdoor in Bury 12/18 months ago and unfortunately one of the valves on one of the air arches had failed 😞. I called into store and Neil was super at understanding what had happened looking at the air arch and resolved my problem by sourcing a replacement air arch. All within a week. Thanks Neil! You are a credit to Go Outdoors. Great customer service

2026年6月29日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served today by Tom in Bury.

Served today by Tom in Bury.
Came in to buy a load of camping gear and some replacement poles for my tent.
Tom offered to not only replace, but then repair the existing poles and fit with the new. Meaning I wouldn't have the hassle of trying to do so myself.
I left Tom with the poles whilst I went off get other stuff. Came back and it was all done, behind the till and good to go.
Great service. And a great shop.

2026年7月12日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Neil provided excellent customer…

Neil provided excellent customer service. A bike I purchased from the Wigan branch needed adjusting and unfortunately the bike tech was on his lunch. Seeing this was a quick fix, Neil made the adjustment and I was on my way.

2026年7月5日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful on buying a new bike

Made a big ticket purchase of an electric bike today at Go Outdoors, so understandably I had a few questions. Tom was really helpful in answering them and offering advice. I feel confident that if I have any issues I'll be able to bring the bike back in and get any help I need. The entire process was easy, and I managed to get myself home on the bike afterwards! Feels great and I'm looking forward to using it day to day.

2026年7月7日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant, helpful staff.

Well maintained store. Really helpful staff. We wanted to buy shorts for my husband and needed to renew my membership to take advantage of the membership prices. I also wanted to use the discount provided by my Blue Light card.
Two members of staff, Dave and Thando, were brilliant in helping me to navigate the process and they assisted us with ordering some shorts online too. They were helpful and very patient. Great customer service!
It’s a pity that when the shorts arrived they had marks on them so I had to get a refund.

2026年6月29日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Dan was very knowledgeable and helpful

Dan was very knowledgeable and helpful, will shop again

2026年7月6日
自発的なレビュー
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The woman at the desk who served me was…

The woman at the desk who served me was really helpful

2026年6月28日
GO Outdoors - Bury ロゴ

GO Outdoors - Bury からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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