GO Outdoors - Canterbury レビュー 

GO Outdoors - Canterbury からの回答

8時間前

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2日前

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月20日

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月18日

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月17日

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月17日

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月18日

Thank you for your review.

It is truly upsetting to understand that you are unhappy with the recent customer service that you have received in relation to your order.

We strive in providing our customers with the best customer care and we are truly sorry that this has not been the case with yourself. All feedback that we receive is of high important to us and this will be raised with the relevant departments to make sure improvements are made.

We really do hope that you will give GO Outdoors another opportunity to improve on the experience had.

Kind regards
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月15日

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月11日

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月10日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月10日

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月10日

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月7日

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月4日

We are sorry to hear that items from your recent click and collect order were cancelled due to stock errors.

While we do always strive for our website to correctly reflect our stock levels, on occasion, discrepancies can occur and we apologise that your order was affected.

There are no delivery delivery charges for click and collect orders and we can see that a cancellation has been requested for the remaining item by our Customer Care Team. You will shortly receive an email confirming that this has been completed.

Kind regards,
GO Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年8月1日

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年7月31日

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年7月29日

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年7月26日

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年7月24日

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Canterbury からの回答

2026年7月19日

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team