GO Outdoors - Canterbury レビュー 

2,165
TrustScore 5段階評価の4.5

4.7

Maynard Road, Wincheap, CT1 3RR Canterbury, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... もっと見る

企業が回答しました

5つ星のうち5の評価

Jed was extremely helpful and knowledgeable about e-bikes. Helped arrange a suitable time to assemble a bike for us to try and was on hand for a test ride and plenty of advice. Fantastic customer se... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Go Outdoors in Canterbury to get my daughter's first pair of climbing shoes and some other equipment. I phoned to check stock levels and spoke with the very helpful Lauren who checked ge... もっと見る

企業が回答しました

5つ星のうち3の評価

The windbreak I have struggled to buy through 3 different orders is actually Useless As the ground spikes are not only way too small but Not strong enough to go into the ground and hold a “Windbre... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Canterbury について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Maynard Road, Wincheap, CT1 3RR, Canterbury, 英国

  • 01227 936226

4.7

優良

TrustScore 5段階評価の4.5

2165件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,165)

過去12か月のレビュー数: 35,808

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Just use eBay

Never had what I ordered online in stock, ended up a £3.50 brush with £3.60 delivery WTF, Told them to cancel everything so far the dish and one brush have been refunded, not the second brush that's of no use without the bowl, not the member ship fee that isn't worth a wnak.

2026年7月25日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

We are sorry to hear that items from your recent click and collect order were cancelled due to stock errors.

While we do always strive for our website to correctly reflect our stock levels, on occasion, discrepancies can occur and we apologise that your order was affected.

There are no delivery delivery charges for click and collect orders and we can see that a cancellation has been requested for the remaining item by our Customer Care Team. You will shortly receive an email confirming that this has been completed.

Kind regards,
GO Outdoors Customer Care Team

5つ星のうち5の評価

Adam was sooo helpful

Adam was sooo helpful, took me around the shop and showed me everything I queried. Super welcoming, friendly and calm energy. Thanks adam!

2026年8月1日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good stock and prices

2026年7月17日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Adam was fantastic with his knowledge…

Adam was fantastic with his knowledge and advice anout gas cylinders etc.

2026年7月29日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Adam was extremely helpful with helping…

Adam was extremely helpful with helping us find the right tent to suit our set up. Also useful advice from him with what to buy/what not to buy which was really useful. Would recommend!

2026年7月26日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Easy to use site

Easy to use site and delivered on time

2026年7月10日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Charlie in the fishing section of go…

Charlie in the fishing section of go outdoors Canterbury was absolutely immense. My son is a first time fisherman who needed talking through the basics. Charlie delivered and then some, talking him through rigs, reels, the whole shebang. My son walked out with his first setup grinning from ear to ear. Charlotte at the till was also lovely ensuring our whole experience was amazing.

2026年7月19日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Joe - an ambassador

As a newbie to walking/hiking any distance, I was in need of support when buying walking boots/shoes. Joe was knowledgeable, patient and attentive. I have no idea what I would have settled on without his advice, but I can guarantee it wouldn’t have been the comfortable and supportive boots I ended up with. Thank you Joe !

2026年7月18日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff…

Staff we spoke to super knowledgeable and helpful

2026年7月4日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Canterbury store

I didn’t manage to catch the woman name who served me at the Canterbury store but she was super friendly and kind, great service :)

2026年7月9日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

friendly helpful staff

2026年6月23日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great help from very patient staff

Had great help from the staff, Joe helped me try on several different shoes and throughout my indecision he was kind and patient. Thanks to him I was able to find the perfect pair. Really good simple service from really nice people all the way to the checkout. Will definitely come back here in the future, thankyou Joe.

2026年7月6日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Joe served us whilst we reviewed…

Joe served us whilst we reviewed walking boots, rain jackets plus other hiking gear such as walking poles. He was very knowledgeable and explained various aspects of the products to us, steering us in the right direction without trying to oversell. He was professional and personable and we will certainly be seeking out his advice again when visiting the store. Thanks Joe.

2026年7月3日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go outdoors the place to be....

Super friendly colleagues at the Canterbury store, found virtually all I needed for my fishing wants, and there online service is just as good , they are very quick to reimburse you if they do not have the stock in and if your a member you get some nice discounts. Membership is only a fiver for a year so well worth it.

2026年6月19日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ali and his team at the Canterbury

Ali and his team at the Canterbury store are always very helpful. Ali handled my tent problem enquiry
completely and thoroughly, nothing was a problem.
When I returned my faulty product, Jamie completed the warranty transaction quickly and without fuss.
Always a pleasure to shop at the store, all the staff are great and very helpful.

2026年6月29日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Your staff are very helpfull and know…

Your staff are very helpfull and know what there talking about.

2026年6月12日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Wonderful customer service from Adam

We were served by Adam twice this weekend whilst shopping for my son’s DofE Bronze expedition, recognising and remembering us from the previous day on our second visit. He was absolutely fabulous - patient, listened to what we needed and applied a combination of many years of experience in different fields, a great deal of common sense and perspective and wonderful customer service to help what could otherwise have been a slightly overwhelming shopping expedition! Many thanks to Adam for all his help.

2026年6月27日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Called in today with my daughter to buy…

Called in today with my daughter to buy boots for her work. Jamie listened to a long list of requirements and produced a selection of boots one of which was perfect and within budget. Really capable and professional young chap!

2026年6月29日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thanks Jed and Holly

Was served by Jed & Holly today who were both really helpful. Jed was very knowledgable and helped me understand what set up options were available.

2026年6月27日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very knowledgeable and helpful staff

I went in looking for a sleeping bag having no idea what I needed/wanted. Adam was incredibly helpful and took the time to talk me through all the different types and find one that would best suit me. He was very knowledgeable and helped me find exactly what I needed and at a great price.
I go to this branch a lot and always have similar good experiences.

2026年6月23日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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