We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... もっと見る
企業が回答しました
Jed was extremely helpful and knowledgeable about e-bikes. Helped arrange a suitable time to assemble a bike for us to try and was on hand for a test ride and plenty of advice. Fantastic customer se... もっと見る
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Visited Go Outdoors in Canterbury to get my daughter's first pair of climbing shoes and some other equipment. I phoned to check stock levels and spoke with the very helpful Lauren who checked ge... もっと見る
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The windbreak I have struggled to buy through 3 different orders is actually Useless As the ground spikes are not only way too small but Not strong enough to go into the ground and hold a “Windbre... もっと見る
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当該企業による記述
当該企業による記述

Maynard Road, Wincheap, CT1 3RR, Canterbury, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dannie at Go Outdoors Canterbury was extremely understanding and helpful in processing a full refund for a family tent that had a manufacturer fault.

GO Outdoors - Canterbury からの回答
Thanks to Stuart for the detailed advice on all things Jackets and midlayers. Purchased the ideal item from a great selection. Thanks

GO Outdoors - Canterbury からの回答

GO Outdoors - Canterbury からの回答
Ordering was fine to be a click and collect. But the shipment took 5 days to get to shop and then I didn't get any notification it was ready to collect. (Emails on order said to wait to be told when to collect)
I cancelled order as was too late for my trip.
Refund process with inshore staff was very good.

GO Outdoors - Canterbury からの回答
I was served by Charlotte in your store today. She was really helpful and very polite as I needed to change a pair of trousers. It was a good experience overall.

GO Outdoors - Canterbury からの回答
great selection of walking sandals. Ordered online and which were in stock. visited thknstore tried them on and got a super discount. Great sandals, great service!

GO Outdoors - Canterbury からの回答
Came In store earlier and spoke to a lovely young lad called David, he was ever so helpful, and assisted me on finding the right pair of shoes, I found the perfect fit thanks to him

GO Outdoors - Canterbury からの回答
Wow we saved £775.02 on a tent.
The quality, variety and availability of stock is fabulous which was a surprise being end of season. We didn’t expect to get anything and was browsing.
We were extremely ably assisted by Adam, who despite being short staffed, gave us all the assistance we needed. Completely went over and above. Thank you very happy customers.

GO Outdoors - Canterbury からの回答
Assisted by Adam at the store. He was very helpful, with a clear knowledge of where all the products were, and further advised on what products were best for my needs.

GO Outdoors - Canterbury からの回答
Well first of all I always use go outdoors at Canterbury find they have all I need for my requirements this time I went in to buy a rucksack and scarpa rush lite boots but found it very hard to get some help so went to find someone yes found someone he got my boots from stock and just went leaving me to fend for myself not happy so went looking for a rucksack no one seemed very helpful until I asked to see the manager Craig what a breath of fresh air he listened to me explain that I was walking coast to coast walk for charity make a wish and guide dogs he was really interested he stayed with me the whole time I was in his store even taking payment at the till so helpful I ended up spending 700 pounds plus for the wright gear I needed so in my books you have a top manager he knew how to deal with people so with him in charge your other staff will come up to scratch and listen and learn great store going back soon thanks Paul browne

GO Outdoors - Canterbury からの回答
All my items for collection were on the collection shelf at Canterbury, but no one had booked them in and therefore no one had informed me .. they had been sitting on the shelves for 3 days..

GO Outdoors - Canterbury からの回答
Great store, employees very helpful. Especially Dannie, he was the best!!!

GO Outdoors - Canterbury からの回答
Well wot can I say?we're has all your stock gone? Are you not topping up any more? It will be upsetting to see the fishing side go.

GO Outdoors - Canterbury からの回答
Visited fishing republic, seemed low on bait stock, no staff to assist with purchase. Found some items that I required. All in all does not seem to be as good as it used to be.

GO Outdoors - Canterbury からの回答

GO Outdoors - Canterbury からの回答
I went to Canterbury Go Outdoors to buy some new walking boots. The young woman who located my boot size was pleasant and helpful. Dannie on the till was also helpful and went out of his way to ensure I had the best price, which I really appreciated. All very painless.

GO Outdoors - Canterbury からの回答
Today we had a fantastic experience. All our questions were answered with regards to a tent we wanted by a helpful member of staff (sorry didn't catch his name). Also at the check out Dannie was extremely helpful and explained all the different offers we would receive when buying a tent and allowed us to go and get more items for the discount and offers. He was very kind and patient. A real credit to the store. He went above and beyond with his help and knowledge. A really pleasant experience and we have already recommended members of our family to visit this store as it was such a wonderful experience. We can away very happy and will be visiting again interesting future very soon! Thank you Dannie, you absolute superstar!!!!!

GO Outdoors - Canterbury からの回答
Always very knowledgeable pleasent staff always helpful 👍

GO Outdoors - Canterbury からの回答
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