GO Outdoors - Canterbury レビュー 

2,165
TrustScore 5段階評価の4.5

4.7

Maynard Road, Wincheap, CT1 3RR Canterbury, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... もっと見る

企業が回答しました

5つ星のうち5の評価

Jed was extremely helpful and knowledgeable about e-bikes. Helped arrange a suitable time to assemble a bike for us to try and was on hand for a test ride and plenty of advice. Fantastic customer se... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Go Outdoors in Canterbury to get my daughter's first pair of climbing shoes and some other equipment. I phoned to check stock levels and spoke with the very helpful Lauren who checked ge... もっと見る

企業が回答しました

5つ星のうち3の評価

The windbreak I have struggled to buy through 3 different orders is actually Useless As the ground spikes are not only way too small but Not strong enough to go into the ground and hold a “Windbre... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Canterbury について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Maynard Road, Wincheap, CT1 3RR, Canterbury, 英国

  • 01227 936226

4.7

優良

TrustScore 5段階評価の4.5

2165件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,165)

過去12か月のレビュー数: 36,233

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful staff

Dannie at Go Outdoors Canterbury was extremely understanding and helpful in processing a full refund for a family tent that had a manufacturer fault.

2025年9月1日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thanks to Stuart for the detailed…

Thanks to Stuart for the detailed advice on all things Jackets and midlayers. Purchased the ideal item from a great selection. Thanks

2025年9月2日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

2025年8月28日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Love Canterbury shop

Love Canterbury shop, all staff are helpful, amazing!!

2025年8月28日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Ordering was fine to be a click and…

Ordering was fine to be a click and collect. But the shipment took 5 days to get to shop and then I didn't get any notification it was ready to collect. (Emails on order said to wait to be told when to collect)
I cancelled order as was too late for my trip.
Refund process with inshore staff was very good.

2025年8月27日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served by Charlotte in your store…

I was served by Charlotte in your store today. She was really helpful and very polite as I needed to change a pair of trousers. It was a good experience overall.

2025年8月27日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great selection of walking sandals

great selection of walking sandals. Ordered online and which were in stock. visited thknstore tried them on and got a super discount. Great sandals, great service!

2025年8月25日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Came In store earlier and spoke to a…

Came In store earlier and spoke to a lovely young lad called David, he was ever so helpful, and assisted me on finding the right pair of shoes, I found the perfect fit thanks to him

2025年8月22日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fabulous service and very happy

Wow we saved £775.02 on a tent.

The quality, variety and availability of stock is fabulous which was a surprise being end of season. We didn’t expect to get anything and was browsing.

We were extremely ably assisted by Adam, who despite being short staffed, gave us all the assistance we needed. Completely went over and above. Thank you very happy customers.

2025年8月22日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Assisted by Adam at the store

Assisted by Adam at the store. He was very helpful, with a clear knowledge of where all the products were, and further advised on what products were best for my needs.

2025年8月19日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Well first of all I always use go…in the end a great experience

Well first of all I always use go outdoors at Canterbury find they have all I need for my requirements this time I went in to buy a rucksack and scarpa rush lite boots but found it very hard to get some help so went to find someone yes found someone he got my boots from stock and just went leaving me to fend for myself not happy so went looking for a rucksack no one seemed very helpful until I asked to see the manager Craig what a breath of fresh air he listened to me explain that I was walking coast to coast walk for charity make a wish and guide dogs he was really interested he stayed with me the whole time I was in his store even taking payment at the till so helpful I ended up spending 700 pounds plus for the wright gear I needed so in my books you have a top manager he knew how to deal with people so with him in charge your other staff will come up to scratch and listen and learn great store going back soon thanks Paul browne

2025年8月9日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Would have been nice to know they ere there!

All my items for collection were on the collection shelf at Canterbury, but no one had booked them in and therefore no one had informed me .. they had been sitting on the shelves for 3 days..

2025年8月13日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store

Great store, employees very helpful. Especially Dannie, he was the best!!!

2025年8月12日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Well wot can I say?we're has all your…

Well wot can I say?we're has all your stock gone? Are you not topping up any more? It will be upsetting to see the fishing side go.

2025年8月9日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Lo4w stock levels

Visited fishing republic, seemed low on bait stock, no staff to assist with purchase. Found some items that I required. All in all does not seem to be as good as it used to be.

2025年8月8日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Not the best customer services at the…

Not the best customer services at the checkout

2025年8月6日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

I went to Canterbury Go Outdoors to buy some new walking boots. The young woman who located my boot size was pleasant and helpful. Dannie on the till was also helpful and went out of his way to ensure I had the best price, which I really appreciated. All very painless.

2025年7月23日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Today we had a fantastic experience

Today we had a fantastic experience. All our questions were answered with regards to a tent we wanted by a helpful member of staff (sorry didn't catch his name). Also at the check out Dannie was extremely helpful and explained all the different offers we would receive when buying a tent and allowed us to go and get more items for the discount and offers. He was very kind and patient. A real credit to the store. He went above and beyond with his help and knowledge. A really pleasant experience and we have already recommended members of our family to visit this store as it was such a wonderful experience. We can away very happy and will be visiting again interesting future very soon! Thank you Dannie, you absolute superstar!!!!!

2025年8月5日
自発的なレビュー
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always very knowledgeable pleasent…

Always very knowledgeable pleasent staff always helpful 👍

2025年8月4日
GO Outdoors - Canterbury ロゴ

GO Outdoors - Canterbury からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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