I made my order by click and collect. Amy and another member of staff were very polite and helpful as while I was there to collect my order I did a little browsing for a future purchase while I was th... もっと見る
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Looking to buy new walking shoes and was served by Amy who was cheerful and very helpful, checking to see if they had my size in the shoe I wanted and explaining the options available when I asked to... もっと見る
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I called into Carlisle store to enquire about a click and collect order. The lady in the shop ( unfortunately I don’t have her name) was tremendously helpful. She found the order and gave me a tracki... もっと見る
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My experience was made exceptionally good today in store by Gav. He was both professional and experienced in his advice and guidance in his advice. He guided me through tent, sleeping bag and accessor... もっと見る
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企業情報
GO Outdoors - Carlisle (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
74-76 English Street, CA3 8HP, Carlisle, Cumbria, 英国
- 01228 588253
4.9
優良
675件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Got a delivery of alot of items and…
Got a delivery of alot of items and staff member was very helpful at making it easily transportable
2026年5月20日
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fantastic staff at Carlisle store
Staff at Carlisle store were fantastic. Very helpful, friendly and knowledgeable
2026年4月18日
GO Outdoors - Carlisle (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer services
Excellent customer services. Gav knew exactly what I was after & where to find it.
2026年4月23日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Visited to buy some walking shoes
Visited to buy some walking shoes. Gave & Sarah were very helpful. Thanks guys.
2026年4月7日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Carlisle (Express) からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. Did everything to help when there was a problem with our card , very patient.
2026年4月11日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Wonderful Staff
All staff members were extremely friendly and helpful, especially Lesley. Thank you for a very nice shopping experience.
2026年4月9日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Kayleigh was super helpful and patient
Kayleigh was super helpful and patient! Wide set of options and price ranges for boots and waterproofs, can easily find something good for any budget.
2026年4月3日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Loads of choice and price range
Loads of choice and price range, the sales staff were also very helpful.
2026年3月31日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great help from Louise
2026年3月18日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Carlisle (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Louise the lady that served me was very…
Louise the lady that served me was very polite and pleasant,knew what it takes to make you smile....
2026年3月6日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The member of staff was very…
The member of staff was very knowledgeable and helpful.
2026年2月27日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff
Was helped by a lovely lady, didn’t get her name but she was blonde with glasses and was really kind and helpful
2026年2月26日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
1st time at Go Outdoors
1st time at Go Outdoors. Great experience.
Sarah was knowledgeable and very patient. Thanks 😊
2026年2月23日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful experienced on the…
Very helpful experienced on the products and lots of good advice. Friendly and warm staff.
2026年2月21日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Super helpful
I was wanting a rain coat and a fleece for my daughter’s school residential trip. Kayleigh helped us find what we were looking for. A stress free trip!
2026年2月21日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The lad on the till called Xen was very…
The lad on the till called Xen was very polite and helpful.
2026年2月20日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I am a regular visitor to Go Outdoors…
I am a regular visitor to Go Outdoors in Carlisle. My go to for outdoor gear. Recently I was helped by Kayleigh with advice in my purchase of Mammut walking shoes. Expensive but an investment. Kayleigh also noticed I left behind near the till a new boxed travel plug. She kept this for me and sure enough gave it back to me on my next visit. How great is that?
2026年2月20日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant, swift, attentive service!
Really helpful server, found my size quickly and helped me all the way to check out. Brilliant service I was in a bit of a hurry today and that little extra helped make the whole experience smooth.
Thank you Helen! 😊🙏🏻
2026年2月17日
自発的なレビュー
GO Outdoors - Carlisle (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
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