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GO Outdoors - Chesterfield レビュー 

2,811
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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The Spires Retail Park, S40 2WG Chesterfield, GB

•
01246 932107

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Employee was rude behind the counter. We asked if we can get our student discount code (as it stated in the store students had 10% discount) and then before even looking at the discount she rudely sai... もっと見る

企業が回答しました

5つ星のうち5の評価

The Sales Assistant, Richard was incredibly helpful and honest with the way he approached what we needed. He was polite and respectful, something which is sadly becoming rare in retail these da... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went... もっと見る

企業が回答しました

5つ星のうち5の評価

Just a really good shop At Chesterfield. plenty of stock, staff not hassling you. All staff very friendly. Becca on the till was very professional, helpful, so a big Thank you to bacca, a credit to... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Chesterfield について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • The Spires Retail Park, S40 2WG, Chesterfield, 英国

  • 01246 932107

4.8

優良

TrustScore 5段階評価の5

2811件のレビュー

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(2,811)

過去12か月のレビュー数: 35,893件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

27/04/2026 visited spoke with Dan who…

27/04/2026 visited spoke with Dan who went above and beyond to find me socks that would be comfortable for me personally due to most socks for hiking are thick at the toes. I went away feeling a valued customer,. third time Dan. Previously entered the store came away without socks twice. Dan was helpful friendly proactive & productive. I would definitely give him a management position if I ran head office. I will only take Dans advice upon entering the store.

2026年4月27日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Staff were talking to each other and it…

Staff were talking to each other and it was difficult to find someone to help. The dual pricing system was not explained by any obvious signage so I didn't know what/how to become a member and what this would cost etc. Changing rooms are difficult to get in.
When I found a member of staff they were extremely helpful and friendly. They explained everything and made sure I was looked after

2026年4月21日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really well stocked store and friendly

Really well stocked store and friendly, helpful team willing to offer advice to help you make to right choice without being pushy.

Athena who served us on the till was chatty and polite and the main reason for the review.

😊

2026年4月18日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Store layout was excellent and made it…

Store layout was excellent and made it easy to fine the bits needed.
Customer service was spot on and Jodie made it very easy at checkout
Overall a great experience and really pleased I made the journey

2026年4月20日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jenson was amazing

Jenson was amazing - bery knowledgable and helpful- nothing was too much trouble!

2026年1月24日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Product availability

Product availability
Helpfulness of staff at till

2026年3月27日
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Great service

2026年4月2日
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Richard was fantastic when it came to…

Richard was fantastic when it came to advising on correct boot sizing. He was very knowledgeable and nothing was too much trouble. Thank you!

2026年4月5日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Buying my first pair of boots

Richard was very helpful polite and had great knowledge made my experience very easy thank you

2026年4月4日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The two chaps couldn’t have done more

The two chaps couldn’t have done more. Polite and helpful.

2026年3月30日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

We have visited store today for the first time and we signed up to be members straight away as we are wanting to buy a few new bits for our caravan and we explained to Susie that we had just joined but could we still get the member discount and she was very helpful and polite. We purchased what we wanted today without any fuss so thank you. Great customer service today from Susie.

2026年3月28日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chesterfield store

Staff always helpful..
Could have more baskets evenly spread through the store...

2026年3月28日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Richard helped me massively with…

Richard helped me massively with picking the right walking boot. Kind and patient. Highly recommend 😊

2026年3月28日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

the staff member serving me was…

the staff member serving me was extremely helpful

2026年3月27日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Extremely helpful

There was a really helpful young lady by the door. She. Showed me where to find the travel items which I wanted and. Also opened the changing rooms. The tills were clear and very quick. All the staff were polite. I wish they stocked Rab trousers for women in a colour other than black,grey and navy. . A stone colour would be lovely 😍.

2026年3月27日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Got what I needed straight away and the…

Got what I needed straight away and the counter staff were extremely helpful in sorting out my membership card issue. Great service as always

2026年3月27日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Finding everything i needed at a…

Finding everything i needed at a reasonable price.Susie helped me sign up for the membership and found her very pleasant and helpful

2026年3月26日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Definitely improvement on last year

Great experience thisvusit. The store seems to be cleaner and tidier than last time. Much more choice of good walking gear. Staff friendly including Amanda who served us on the till. Very friendly and polite.

2026年3月23日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful sales professional

Very helpful sales professional , Athena.

2026年3月11日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

David was incredibly helpful and…

David was incredibly helpful and friendly

2026年3月23日
自発的なレビュー
GO Outdoors - Chesterfield ロゴ

GO Outdoors - Chesterfield からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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