Employee was rude behind the counter. We asked if we can get our student discount code (as it stated in the store students had 10% discount) and then before even looking at the discount she rudely sai... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The Sales Assistant, Richard was incredibly helpful and honest with the way he approached what we needed. He was polite and respectful, something which is sadly becoming rare in retail these da... もっと見る
企業が回答しました
I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went... もっと見る
企業が回答しました
Just a really good shop At Chesterfield. plenty of stock, staff not hassling you. All staff very friendly. Becca on the till was very professional, helpful, so a big Thank you to bacca, a credit to... もっと見る
企業が回答しました
企業情報
GO Outdoors - Chesterfield について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
The Spires Retail Park, S40 2WG, Chesterfield, 英国
- 01246 932107
4.8
優良
2811件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really good experience in store
Really good experience in store! I picked up the north face hedgehog hiking boots and some socks. I didn’t get any of the staff names but the manager was great at checkout and the guy who was helping in the shoe section was very knowledgeable.
2026年3月19日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic shopping experience
Fantastic shopping experience thanks to Susie Chesterfield 18th March 26 just after 1pm
2026年3月18日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff are so friendly and helpful
David was so helpful in sorting my online order. I'd been emailed to say wait for the second email but I'd not heard any further so he went to check on our behalf and the order was already in store waiting for us. service was very quick and the berghaus coat we got for our daughter was a fantastic buy. we also decided to treat ourselves to a few items and we were served with such a bright, happy genuine smile
2026年3月15日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Always friendly and polite
2026年3月6日
GO Outdoors - Chesterfield からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
avoid and rude
I went to my local store the other day to see if I could get a repair on my bike I spoke to a female colleague and she had no clue about repairs even tho she claimed to be the head bike tec I asked if dan was still here as he as done work on my bikes befor and the negative reply I got about him off the colleague was vile bad mouthing him as he is no longer there I will no longer be shopping here and if anyone wants repairs avoid.
2026年3月3日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Went just to look and left with a few bargains
We went looking at BBQ’s for our caravan. A young lad came to help us possibly called “Ellis” was looking after camping on the morning of 09/03/26. He was most helpful. Then when we got to the checkout Amanda was most helpful too. The staff are always really good in the Chesterfield store. Although we didn’t get a bbq yesterday we left with a RAB coat (great price in the sale) and a rucksack with a great members offer. Thank you
2026年3月9日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Chesterfield からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Chesterfield Go Outdoors staff 2
Rohan, Milly and Amanda at the Chesterfield store were amazing. They were so helpful and went above and beyond to ensure my replacement for a faulty good happened.
2026年2月23日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great selection of good quality outdoor…
Great selection of good quality outdoor clothing at competitive prices. My first visit and I will definitely return, good customer service.
2026年2月28日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Chesterfield からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Richard on shoes was immediately…
Richard on shoes was immediately friendly and helpful.
Chatty and cheerful.
Athena on the till was similarly pleasant and friendly.
Two good members of staff the Go Outdoors.
2026年2月28日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Athena was lovely and so helpful!
2026年2月28日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Where's the wellies
Went to get some wellington boots. There was only 4 pairs in total on the shelves. All mens. Literally no others. Spoke to a member of sales who said they'd had a delivery. Can understand that the weather may have driven up demand but was disappointed. I did pick up a fleece though which was half price as a member. So not a wasted trip.
2026年2月28日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Comfy new walking shoes
Richard helped me find my new walking shoes. He was very patient and helpful.
2026年2月28日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Susie was very helpful with the advice…
Susie was very helpful with the advice she gave me on what garments I was thinking of buying
2026年2月5日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Chesterfield からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
I’ve just bought a pair of hiking boots from Go Outdoors in Chesterfield. The customer service is excellent in this store. I was able to try on a few pairs of boots and got good advice from the sales assistant. The sales assistant at the till was excellent when I paid for my new boots. I would highly recommend shopping in this store.
2026年2月20日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Amazing customer service
Lovely lady Athena gave amazing customer service and informed us there was a scouting discount as I was buying for a camp I’m going on she also help us sign up for a membership saving us tons of money thank you very much all 20 minutes before closing too bless her.
2026年2月18日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Athena's Sevice
on a recent visit I was served by Athena . i was impressed, she tried to see if there was a deal available with the purchase of Nikwax................alas there wasn't.
Athena was very nice.
2026年2月14日
自発的なレビュー
GO Outdoors - Chesterfield からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
GO Outdoors - Chesterfield からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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