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GO Outdoors - Clydebank レビュー 

3,232
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
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79 Livingstone Street, G81 2XA Clydebank, GB

•
01414 062665

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... もっと見る

企業が回答しました

5つ星のうち5の評価

The support I received from Kieran who is managed by Susan was exceptional. I had made several purchases in the last week one of which was for a jacket and came into the store to purchase the same jac... もっと見る

企業が回答しました

5つ星のうち4の評価

Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Clydebank について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 79 Livingstone Street, G81 2XA, Clydebank, 英国

  • 01414 062665

4.9

優良

TrustScore 5段階評価の5

3232件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(3,232)

過去12か月のレビュー数: 36,939件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Ross C was a really nice helpful

Ross C was a really nice helpful

2026年6月6日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent cusomer service

I'm a frequent customer in the store and the staff never fail to attend to whatever request I throw their way! Susie often goes above and beyond with greeting and helping me out with nervous dogs that I bring to the store for environmental exposure. Adam on the tills was very resourceful with taking my post code as I had forgotten my card that day. Overall the experience ran smoothly and all our needs were accomodated, despite the store being busier than usual.

2026年6月6日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

Great experience

2026年6月6日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had to return 2 chairs as they had been…

Had to return 2 chairs as they had been labelled up wrongly , staff got us the correct chairs in a flash , shout out to Susan , Chris and Jae , great customer service 😊

2026年6月4日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful

Lawrence was a good help when I was looking for walking boots today.
I left the shop feeling happy with my purchase.

2026年6月4日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Full court press for Service

All the staff that helped me on my visit were very freindly amd helpful, even when a product I wanted to buy was unavailable. The found me a suitable trolley and even helped me out to the car and assisted loading it. I cant rate them highly enough. Especially Lee Cross who was exceptionally helpful.

2026年5月28日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Cycle repair.

Handed my bike in for repair today at clydebank. Was repaired, and back with me within an hour by a knowledgeable, helpful young man.
Great price too, well done Robbie!!!

2026年6月1日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Returning an item

I had to return an item I purchased a while ago. The issue I had was sorted out very quickly. Allan and May were very helpful and friendly.

2026年6月2日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service!

Sophie G was just great, giving me a lot of help and answering my questions about the items I purchased. We joined as members as well. Very satisfied.

2026年6月1日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち2の評価

Click and collect...disaster

Made a click and collect order and i did not receive a text to let me know item was ready. I had to email then wait for response to find out my item was ready for collection!

2026年5月18日
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful people

Really helpful people. Sorting out what I needed. Robbie went the extra mile

2026年5月29日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful

The staff were very polite and helpful I was served my Kieran and Chris.

2026年5月30日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

Ross was very helpful, great customer service

2026年5月29日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Riliable

Thanks to staff in shop always helpful+robbie(bike)never a problem to him always good advice+helpful

2026年5月28日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Was served by Robbie

Was served by Robbie, who was really helpful and polite. Good store with a wide range of gear

2026年5月26日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff members!

Ross was so helpful! Looking for a rucksack to take travelling later on this year and he couldn’t be more knowledgeable. I will be back to purchase!

2026年5月26日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Susan and Dave

Susan and Dave. Very helpful, kind and was able to find everything we were in for and more.

2026年5月25日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Susan and Dave very good very helpful…

Susan and Dave very good very helpful to us beginners wished us luck on hike

2026年5月25日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Great customer service from Suasn and Dave

2026年5月25日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

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