Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... もっと見る
企業が回答しました
Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... もっと見る
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The support I received from Kieran who is managed by Susan was exceptional. I had made several purchases in the last week one of which was for a jacket and came into the store to purchase the same jac... もっと見る
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Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... もっと見る
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当該企業による記述
当該企業による記述

79 Livingstone Street, G81 2XA, Clydebank, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience. I was served by Adam who helped sort out a pricing error and was friendly and capable. I like that this branch has an equestrian section.

GO Outdoors - Clydebank からの回答

GO Outdoors - Clydebank からの回答
Ross C is a good guy and got my tires fixed really quick

GO Outdoors - Clydebank からの回答
The staff were very helpfull and knowledge of products I purchased was very good.

GO Outdoors - Clydebank からの回答
Ross handled my returns, had absolutely no issue. Great service

GO Outdoors - Clydebank からの回答
Always a pleasant shopping experience, helpful staff with a "no pressure" approach. Served today by May

GO Outdoors - Clydebank からの回答
Ordered a solo stove mesa xl and it was ready for collection the same day - super efficient and staff are always ways so friendly and helpful

GO Outdoors - Clydebank からの回答
My youngest was buying a bike with her birthday money & Robbie was so knowledgeable, gave excellent advice and put my youngest at ease. He is a credit to the Go-outdoor company and brand. Give this man a bonus or at least should be in your coaching department in teaching your other employees on how to treat customers.

GO Outdoors - Clydebank からの回答
Young lad called Robbie E was extremely helpful in finding me some gloves for my future hill walks. Excellent customer service

GO Outdoors - Clydebank からの回答
Very friendly staff. Was buying camping equipment for my son to go to festival.Gave lots of advice. The tent we purchased was display one and last in shop . Robbie took the time to dismantle and was very helpful. Great service

GO Outdoors - Clydebank からの回答
In to buy new waterproof jackets for myself and wife. The wife also getting a new pair walking boots. We were assisted by Ross C who was a great help in letting us try the jackets on. Nothing was to much hassle for him, especially with me trying on multiple jackets all connected up to the security links. We got two jackets and a pair of boots. We saved a small fortune with the deals. Always helpful staff in the Clydebank store. Will be back again soon for other essentials.

GO Outdoors - Clydebank からの回答
Robbie helped me pick a waterproof jacket today, really appreciated his guidance.
I was served by Chris, who was really helpful too.
Thanks.

GO Outdoors - Clydebank からの回答
The staff were very helpful and obviously very knowledgeable, Ross c and Scott informed us about the best tents from their own personal experiences, 10/10 would come again

GO Outdoors - Clydebank からの回答
Paid for a £50 gift voucher as a gift. Paid extra for next day delivery. Took 2 days to deliver by EVRI. Recipient tried to use in GO OUTDOORS. Told nothing on card by shop cashier. He was embarrassed. I was embarrassed. He then had to make various phone calls & shop were pretty unhelpful. Shop stated they couldn’t phone for him to sort it out despite myself forwarding the email with all details for him.
I will never purchase a gift card again through them. Save your own time and money! Shocking service.

GO Outdoors - Clydebank からの回答
David C was very kind ,knowledgeable,
polite, and helped me choose an appropriate daysack for my needs.
He spent a good deal of time with me and my wife as I have a disability and even had me try the rucksack on , as well as explaining
the various parts It suited my needs perfectly for holding my 2 camping chairs!!
He then took us over to the till .
I was made to feel “”important” during my time there
Thank you David (C) for all your attentions.
Cheers
Mike.

GO Outdoors - Clydebank からの回答
David C was very helpful picking the write sizing and free martial art lesson 🥋 !

GO Outdoors - Clydebank からの回答
Excellent customer service and advice from Jac and Chris-P very helpful and friendly can't be beat Thank you B Dunn Glasgow

GO Outdoors - Clydebank からの回答
Big Thanks to David C who helped out keeping my trusty old tent going for another year, Sourcing seemingly unobtainable replacement parts.
Good store with knowledgeable Staff.....

GO Outdoors - Clydebank からの回答
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