GO Outdoors - Clydebank レビュー 

3,229
•
TrustScore 5段階評価の5

4.9

79 Livingstone Street, G81 2XA Clydebank, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... もっと見る

企業が回答しました

5つ星のうち4の評価

Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... もっと見る

企業が回答しました

5つ星のうち5の評価

Lucy and her colleagues assisted us with purchase of waterproof trousers today. They went way beyond the call of duty in searching for appropriate sizes and products. Quiet, confident and cheerful hel... もっと見る

企業が回答しました

5つ星のうち4の評価

Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Clydebank について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 79 Livingstone Street, G81 2XA, Clydebank, 英国

  • 01414 062665

4.9

優良

TrustScore 5段階評価の5

3229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,229)

過去12か月のレビュー数: 36,702件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Problem with the shoes I bought having…

Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and reluctantly accepted the second pair, since likely the fault may have meant the same problem may have occurred should I have a returned the second pair and ordered a third.

2026年9月2日
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Linn was extremely helpful great…

Linn was extremely helpful great customer service

2026年9月10日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good shop

Were good well layed out shop great service buy May whom served me price was great

2026年9月9日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful

Very helpful, friendly staff. Great value for money.

2026年9月8日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Clicked and collected with no problem.

Clicked and collected with no problem.

2026年8月28日
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち2の評価

Very strange shopping experience at Go…

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of jackets. Now, that may seem a strange thing to do but the difference between the two models was one was waterproof to 9000mm (shower proof) and the other I thought I was buying was to 20000ml. Significant difference but the look very similar. Anyway, took it back with no issues and went to see if I could get another. What a difficult experience!! Any jacket I wanted to try on was fix d with security chains and there was only one member of staff visible in the shop who was struggling to manage the customers. Further to that, you had to google most the jackets to find out their levels of waterproofing . You also had to go on their website to find the price of most of them as well. In the end I gave up and will go elsewhere.

2026年9月4日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I bought a jacket with help from

I bought a jacket with help from, Jac.
Jac was very knowledgeable and helpful.
Thank you

2026年9月3日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go outdoors is an amazing shop

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn't track your parcel but does send alerts regarding your direct debits from your bank, NO THIS IS NOT A JOKE, this is what happened to me, the bank has been contacted to make sure there is no strange activity in my account!.
IF ANYONE FROM GO OUTDOORS GETS TO READ THIS PLEASE CHANGE YOUR TRACKING SERVICE ASAP,
Thanks, Scott

2026年9月2日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Newbie Campers

Chris R looked out a ton of stuff for us newbie campers looking to get on the road. Was knowledgeable and helped us with absolutely everything. Great shopping experience. Thanks very much.

2026年8月30日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I got wonderfull service today at the…

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of spending my hard earned cash enjoyable . Nice to get a smile and treated with efficiency and kindness, he packed my bag , well done Ceiren

2026年8月30日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

VIP service from Scott & Ben

VIP service from Scott & Ben
New pair of waterproof hiking boots. He knew his stock inside out as well as all the technical aspects of each boot. Gave me plenty of time to try different boots to make sure I got the right ones. Very impressed!

2026年8月24日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Ross C in the…

Excellent service from Ross C in the first instance he identified the issue and offered to fit a new inner tube / valve there and then. It helps as a member to know you can drop in and get quick and affordable repairs.

2026年8月29日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Needed replacement spokes

Needed replacement spokes, initial contact with a young man on the shop floor,who was more than pleasant, couldn't help so he put out a call for another assistant who certainly could help and did, exactly the type of staff any company needs to succeed, excellent.

2026年8月29日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I am a regular visitor to Go Outdoors…

I am a regular visitor to Go Outdoors in Clydebank and always find the staff to be friendly and helpful.

2026年8月29日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I visited GO Outdoors today looking for…

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to explain the different bike options, helping me understand what would best suit my needs. He answered all my questions, gave honest advice, and made the whole experience relaxed and enjoyable. Fraser also explained that when I order my bike and it's delivered to my home, I can bring it into the store and the team will build it for me, which was really helpful to know. Fraser is a real credit to GO Outdoors. Thanks for all your help.

2026年8月28日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

My brother got his birthday present…

My brother wanted something he was unable to get where he lives. I found it with this company. They had to bring it to the store nearest me, and they let me know when it arrived. So I was able to collect it, send it to my brother in time for his birthday, and he was very pleased with it.

2026年8月14日
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service!

I was served by Lynne today who was full of knowledge of the products I was purchasing today, great friendly customer service!

2026年8月27日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The rear tent pole on my Sandero4 tent…

The rear tent pole on my Sandero4 tent split and I had taped it together myself for a temporary fix. My next camping trip was on the coast so didn’t think it would hold out with the winds. I popped into go outdoors in Clydebank for a replacement but Chris kindly organised a repair for me. Great service

2026年8月27日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service, pleasant staff

Sales assistant Jon, was very helpful and was happy to assist bringing out various pairs of shoes to try on.
Sophie G was also very nice at checkout.

2026年8月25日
自発的なレビュー
GO Outdoors - Clydebank ロゴ

GO Outdoors - Clydebank からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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