Cammy was an absolute legend for going the extra mile to track down that final tent. It was a bit of a bummer to find out it was just the display model. He didn't hesitate for a second though and star... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the... もっと見る
企業が回答しました
Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... もっと見る
企業が回答しました
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... もっと見る
企業が回答しました
企業情報
GO Outdoors - Coatbridge について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Locks Street, ML5 3RT, Coatbridge, 英国
- 01236 803471
4.8
優良
4343件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Guys bent over backwards to help both…
Guys bent over backwards to help both get 10/10 on maners custumer care even helped with my roof rack and tentbox honesty well appreciated cheers guys coatbridge store
2026年6月18日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Had a great experience at Go Coatbridge…
Had a great experience at Go Coatbridge today.
Kirsten and Jade were very helpful. Jade in particular could easily explain the benefits/features of the Coleman event shelter I purchased.
2026年6月18日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Ross was very knowledgeable on…
Ross was very knowledgeable on everything I asked , very helpful
2026年6月18日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff ,service product discount
Staff ,service product discount, was all 5 star service absolutely brilliant
2026年6月16日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Help with specific fitting
I went to the shop to ask about a very specific gas fitting for a campervan outdoor bbq.
I spoke to Emma who didn’t immediately know what i was looking for, but went out of her way to help.
She came out to the van to inspect the fitting. Looked it up online and brought out options till she got the right thing.
She then helped with everything else i needed.
Truly excellent service.
2026年6月15日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Georgia’s Help Was Very Much Appreciated!
It’s such a big store and easy to get a bit confused with volume of products, however I was approached by Georgia who was great.
Georgia recommended a few jackets which she thought would suit my needs, and I was delighted to find the perfect option. Georgia was friendly, polite and very helpful. Thank you!
2026年6月16日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I was served by Chloe M
I was served by Chloe M, she gave me great advice and helped me with my order. Couldn’t appreciate her help enough.
2026年6月16日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chloe at the Coatbridge branch is…
Chloe at the Coatbridge branch is always the best. When we come in she helps us find what we’re looking for and if they don’t have it she will put it on order for us. Credit to the store
2026年6月15日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Was served by Ross he was very helpful…
Was served by Ross he was very helpful with all we needed and they are very welcoming aswell
2026年6月16日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Looking for walking shoes
Looking for walking shoes. Georgia was very knowledgable and patient - brought me many sizes and styles and looked up stock in other stores for colour they didn’t have my size. Thanks Georgia!
2026年6月14日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Cammy & Hazel were very helpful at the…
Cammy & Hazel were very helpful at the Coatbridge store
2026年6月15日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Poor Customer Service
I ordered two t-shirts online 01.06.2026...advised delivery to Coatbridge branch would be 04.06.2026...now 15.06.2026 heard nothing when I ordered the t-shirt at the time I was not advised there was an issue...Chased on last week still not heard anything back
2026年6月1日
GO Outdoors - Coatbridge からの回答
Thank you for taking to leave your review.
We are very sorry that you did not receive communications from us in relation to your Click & Collect order status. After reviewing this, there does appear to have been an issue with the communications which has been raised for further investigation.
We’ve contacted you via email to discuss your order further, please do check your inbox at your earliest convenience.
Kind regards
GO Outdoors Customer Care
Cammy was great
Cammy was great! He helped us a lot even tho we didn’t manage to put the tent up in the car (not his fault) 😂 he tried all the ways that were possible but our roof bars were way to big! He kept the tent safe for us to pick it up next week 😊 I give him a 10!
2026年6月14日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
5 stars to staff member Georgia!
5 stars to Georgia who was a huge help and an absolute delight, top customer service from her, thank you!
Improvements - changing room stank of body odour which was so unpleasant and also grim that clothes were being tried on by people who literally left a smell in a confined space, in fact one of the sale items we didn’t try on because it smelt like BO. No idea how the store would manage this in future but it’s unpleasant and probably costs them money.
Also the customer toilets definitely needed tending to, toilet paper strewn across baby changing table and no soap.
2026年6月14日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent
We were helped by Cody, Jade and Emma.
What a team, they couldn’t have been anymore helpful. Also helped us resolve a matter with the chair we purchased.
2026年6月13日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Emma in Coatbridge Go Oudoors
Emma in Coatbridge Go Oudoors was amazing. Sorted my bundle out that id been waiting for and travelled some distance, friendly, so knowledgeable and fantastic customer service. Total credit to the company- 5 stars all the way Emma xxxx
2026年6月12日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Karen at your Coatbridge store was very helpful and pleasant. A credit to your company.
2026年6月11日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I was picking up my online order today…
I was picking up my online order today and it turned out I didn't have the proper roof bars. I was then helped by Cammy and Alan and I cannot thank them enough. They were absolutely wonderful, patient, helped me get the right roof bars and assemble them and my roof tent. When its time for company bonuses, these gentlemen deserve them and then some! Splendid customer service.
2026年6月10日
自発的なレビュー
Enjoyable afternoon
We had a lovely experience today at your store. Karen was very helpful, patient and knowledgeable when looking for hiking boots for myself. She has a very pleasant demeanor which is sadly lacking in a lot of shop assistants today. Karen is a definite asset to your business.
2026年6月10日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Went in for bait and was helped by the…
Went in for bait and was helped by the young girl at the fishing department she was very helpful and knew her stuff the the girl at the counter was very helpful aswell all in all a great experience wish all shopping was like this thanks jade and chloe
2026年6月9日
自発的なレビュー
GO Outdoors - Coatbridge からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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