GO Outdoors - Coventry レビュー 

2,337
TrustScore 5段階評価の4.5

4.6

Canley Road, Canley, CV5 6RN Coventry, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went here the other day to upgrade and add to my camping equipment, everything was fairly straightforward to find and when I came to the tills, Sarah helped me out massively. She got me signed up to t... もっと見る

企業が回答しました

5つ星のうち1の評価

Very poor item purchased via click and collect. Returned item back to store and staff were unhelpful and unfriendly. I am still waiting for an email stating I returned to store Even though returned it... もっと見る

企業が回答しました

5つ星のうち5の評価

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be re... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent quality and wide range of products. Really good prices, often cheaper than online. Great customer service. The particular item I wanted is £5 online. In Go Outdoors it was 97p. My memb... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Coventry について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

2337件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(2,337)

過去12か月のレビュー数: 35,367

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

It was good looking and had the right…

It was good looking and had the right amount of stuff I needed

2026年3月30日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ordered trainers online for…

Ordered trainers online for granddaughter as a click and collect. They did take a bit longer to arrive than I thought and I seemed to get the notification from DHL in the first place but other than that it all went smoothly

2026年3月14日
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

i received amazing service at go…

i received amazing service at go outdoors coventry. i had a very helpful worker assist me with buying boots and a lovely lady called sarah served me. very impressed with the level of customer service they both had. thank you!

2026年3月13日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ethan 😊 Was absolutely fantastic and…

Ethan 😊 Was absolutely fantastic and absolutely made me and my friend feel very welcome.
Ethan went above and beyond and helped us to pick out horse riding shoes and hat and really took the time to explain the quality of different brands.

2026年3月13日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Be more Brad

What started badly with the staff at the collection desk was turned around by the positive attitude of Brad who did, as he hoped, bring a smile to my face.
He remained calm despite technical and human challenges and ensured I got the best resolution.
We should all be more Brad!!

2026年3月11日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Found what I needed

Found what I needed with out any help from a colleague on the fishing department. It seems that there is not any colleagues on that department very often.
Went to the till and was served by Becky she was very helpful and polite.
Paid for my items and left.

2026年3月9日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Phoenix …… great…

Excellent service from Phoenix …… great advice and attention to detail

2026年3月8日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Pheonix was extremely helpful and…

Pheonix was extremely helpful and taught me an entirely new way to tie my boots!

2026年3月8日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Pheonix was super helpful during our…

Pheonix was super helpful during our visit today.

2026年3月8日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Been running for just under 2 months…

Been running for just under 2 months now and thought it was the right time to invest in some proper running trainers. Went into store to get my feet 3D scanned to find my perfect fit for trainers. Phoenix was helping me and she was very informative. It was a very easy and swift process. Thank you Phoenix!

2026年3月7日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Phoenix was fantastic

Phoenix was fantastic. So helpful and knowledgeable. Made experience so much easier as we had no idea what needed

2026年3月1日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fabulous variety of outdoors gear

Fabulous variety of outdoors gear. Most recent purchases was for updating our 2 scouts sleeping bags - lots of camps planned for this year and this kit will be perfect. Fabulous variety of sleeping bags to choose from, reassuring to see items recommended by Duke of Edinburgh Award - my lad will be going on Swiss trip this year and the bag recommended seems very well made and very warm so thats given peace of mind for me. Also brilliant we had a 10% discount through showing the children's neckerchiefs - thats helped me put money towards the rest of their kit lists.

2026年2月14日
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Coventry Sarah!

Sarah on the checkout is always so very helpful and friendly. Very clued up as to what is going on in the store (Coventry)
Thankyou

2026年2月22日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Phoenix

Phoenix - She was extremely helpful and gave amazing advice on what to get from her own personal experience and what not to get for my D of E kit list. Her useful tips will be valuable to me on a whole new experience.

2026年2月22日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

brought the wrong thule bike carrier…

brought the wrong thule bike carrier online returned to coventry store where they were happy to take the return and supply me with the correct thule pro-ride 598.excellent service 5 star

2026年2月12日
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely Experience

Came back here it was a lovely experience once again. Helped by Millie thank You

2026年2月19日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

The service we received was great

The service we received was great, but shortage of staff meant we had to go looking for an assistant in order to ask questions and obtain shoes to try on.

2026年2月16日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

My wife and I travelled from Rugby to…

My wife and I travelled from Rugby to Coventry to buy some walking boots.
We didn't have a clue what we wanted or what was the best for us. Luckily for us we were helped my a lovely young girl named Milly. Milly really took her time to listen to our needs and really helped us find the right walking boots for us, especially for my wife who has arthritis and suffers with her feet. Thank you so much Milly for being so caring nothing was too much trouble for her. Your parents will be super proud of you.

2026年2月12日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely staff!

Had great service on the tills from Sarah! She was friendly and helpful, and I got a discount on an imperfect jacket. Made my day!

2026年2月6日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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