GO Outdoors - Coventry レビュー 

2,316
TrustScore 5段階評価の4.5

4.7

Canley Road, Canley, CV5 6RN Coventry, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be re... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed to buy some good walking boots after experiencing toe pain in my existing boots. Excellent advice provided by Millie. She used the in store foot scanner which provided information about foot si... もっと見る

企業が回答しました

5つ星のうち5の評価

This was my first time coming to the store and it got me excited for future camping trips. My cashier, Sarah, was lovely and signed me up for the membership which was definitely worth it.

企業が回答しました

5つ星のうち4の評価

Found some shoes in the sale for £7 which had made my day. My experience was soured however, when I got to the till and gave all my membership details, to be told that my membership had expired, despi... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Coventry について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

2316件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,316)

過去12か月のレビュー数: 35,333

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First time at the store- loved it

This was my first time coming to the store and it got me excited for future camping trips.
My cashier, Sarah, was lovely and signed me up for the membership which was definitely worth it.

2026年7月29日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely staff

2026年7月29日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Trousers

I ordered some trousers . It was a quick delivery.

2026年7月21日
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Everything we needed for our camping…

Everything we needed for our camping trip was readily available and we were served by Sarah who was very lovely and walked us through how much we would save if we were to become members. I shall be returning anytime I need some more camping gear

2026年7月27日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good, helpful informative advice

Needed to buy some good walking boots after experiencing toe pain in my existing boots. Excellent advice provided by Millie. She used the in store foot scanner which provided information about foot size including width and arch height and she then provided advice about the different boots on offer. This included information about the price variation and which style was better suited to my foot shape.Millie further explained about the waterproofing properties and how to retain this. Helpful patient informative and very knowledgeable about the products on sale. No pressure to buy more expensive boots. I felt reassured informed and assisted in my decision making.

2026年7月26日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sarah was extremely helpful today and…

Sarah was extremely helpful today and assisted me out to my car with some items. Lovely and nice lady

2026年7月25日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The member thing is a pain

The member thing is a pain. But they have good quality stuff, fairly priced, and decent staff. Not too many places left like it really.

2026年7月24日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went in looking for a cupboard and…

Went in looking for a cupboard and ideas and came out with a couple of great deals to help on our next camping trip, groundhog tent pegs 2 packs for £3 AND 8" plastic power pegs the same 2 for £3, 15 litre coolbag for the beach £8 and the original reason a4 shelf cupboard £29 staff were very helpful as well especially Sarah who checked us out also verified able to take our dog with us is lovely ☺️

2026年7月23日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Online confusing for prices. In store, great service

Online buying is restricting with members prices only on one item? Was advised and was put right in store. Very helpful, friendly guy (028)
Thanks

2026年7月23日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Visited today not sure just what's i…

Visited today not sure just what's i needed. Helped by Emily Sarah ? who brought a selection of choices. Advised on what was best and to join as it gave me a discount. Great service

2026年7月14日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Hidden Membership Fees?

Found some shoes in the sale for £7 which had made my day. My experience was soured however, when I got to the till and gave all my membership details, to be told that my membership had expired, despite renewing only 1 month prior online, which I had email proof of. The man at the till said that he would renew my membership on the system without charging me, but then he added 1p onto the total balance of my purchase. When I asked what the 1p was for he said that he had to renew my membership but hadn’t charged me. So why was I charged 1p? I know it isn’t worth much but it is the principle of it. I paid my £5 online to renew, only to be told that I had to pay again in the shop.

2026年7月12日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Laura gave amazing advice and…

Laura gave amazing advice and assistance to help us find the perfect shoe. Her patience and kindness led to a successful trip to go outdoors! Thank you Laura

2026年7月6日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store with great savings

Great store with great savings. The staff were very friendly and helpful and answered our many questions about the products.

2026年7月3日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

WE WERE GREETED IN THE FISHING SECTION…

WE WERE GREETED IN THE FISHING SECTION BY STEVEN; NOTHING WAS TOO MUCH TROUBLE. HE DEMONSTRATED PRODUCTS AND GAVE US GOOD TIPS.
WE WILL BE BACK
THANKS

2026年6月18日
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Gooutdoors number one

Gooutdoors is my choice of shopping for anything outdoor related, the staff are brilliant, they’re kind, knowledgeable and extremely helpful whilst also being friendly

2026年6月24日
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful staff and massive…

Really helpful staff and massive product choice at best prices if you use your discount card.

2026年6月17日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち1の評価

My gazebo has not turned up

My gazebo has not turned up! I ordered for next day delivery and over a week with zero communication from Go outdoors despite several requests raised by me!

Very poor - avoid them!

2026年6月24日
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thank you for taking the time to leave your review.

Please accept our apologies that you have not received your order as expected. We can see that you did contact us about this but did not respond to our automated reply requesting more details and we were therefore unable to investigate further at that time.

We have contacted you using the email address on your order to provide you with an update and resolution. Please check your inbox for our message.

Kind regards,
GO Outdoors Customer Care Team

5つ星のうち4の評価

I found everything I was looking for in…

I found everything I was looking for in the store, it was well stocked and presented.

Sarah was til operator who processed my transaction, she was very polite, helpful and chatty.

The only negative I can find is the store temperature, it is freezing in winter and boiling in summer. As a customer I am not there long so it is ok however it cannot be comfortable for the store team to work in.

2026年6月24日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thanks due to John

Thanks due to John, who explained in detail how to fix a broken tent pole. Great explanation and brilliant service.

2026年6月18日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Laura was amazing and helped me getting…

Laura was amazing and helped me getting all my item's even though I didn't have any idea on what sizes I needed to get .

2026年6月25日
自発的なレビュー
GO Outdoors - Coventry ロゴ

GO Outdoors - Coventry からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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