Needed some walking shoes. Great selection at Go Outdoors with comfortable relaxed area for trying them on. Viv was very helpful in discussing my option to take a pair home and walk around in my house... もっと見る
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Popped into buy some new equipment for a camping trip today. Staff were extremely friendly and helpful at pointing to where the equipment was and Viv helping me at the till was lovely! Service and cus... もっと見る
企業が回答しました
Very disappointed with the company Go Outdoors initially. But appeased at the check out by a member of staff. Viv was able to let me use a 10% discount, and with a very pleasant manner. She seemed to... もっと見る
企業が回答しました
I was served by a wonderful lady named Viv. She helped me find everything I needed and nothing I asked was too much. She went above and beyond to make my experience unique. Thank you so much for makin... もっと見る
企業が回答しました
企業情報
GO Outdoors - Cribbs Causeway について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, 英国
- 01174 506747
4.9
優良
4261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Samuel was great and helped with the…
Samuel was great and helped with the camping gear
Also helped get student discount which was fantastic
Only negative was one item was not scanning and after spending over £150 might have given us with a discount
All in all superb customer service
2026年7月12日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Really fab customer service from Viv
Really fab customer service from Viv. Helpful, happy & eager to ensure a positive experience.
2026年7月8日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff, especially Viv she couldn’t do enough for you excellent Shop
2026年7月9日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly, not pushy, service
I bought a new pair of boots today. The staff member Viv was particularly kind, speedy, helpful and efficient, with a sense of humour as a bonus. Also to be commended is Ben, who patiently attended to my needs in selecting the right size. Nothing was too much trouble
2026年7月9日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The nicest customer service interaction…
The nicest customer service interaction with Viv! A big smile, fun conversation and even shared excitement with me for my upcoming hiking trip!
2026年6月30日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service- served by Viv…
Great customer service- served by Viv on the checkout this morning; what a lovely lady, very friendly and happy to help. Thank you!
2026年7月9日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Viv was great at the checkout super…
Viv was great at the checkout super helpful and kind!
2026年7月8日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service from viv at cribbs
Excellent service from viv at cribbs, smelling helpful especially in this weather! People like her make me want to return
2026年7月8日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great experience at GoOutdoors Cribbs…
Great experience at GoOutdoors Cribbs Causeway!
Viv was so friendly and helpful, thank you so much! Viv made me feel very welcome and sorted out the slight issue with my membership card. The customer service I received was great, very much appreciated! I was also able to get everything I needed and was really happy with what I got.
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Arrived today and was very pleased with…
Arrived today and was very pleased with the service from viv very talkative and friendly
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Viv on the Till was very helpful and…
Viv on the Till was very helpful and engaging. So nice to have someone on checkout who is engaging rather than head down, eyes averted!
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Viv was very helpful and professional
Staff member Viv on the till was very friendly and helpful. I especially appreciated the way she checked the number of items against what was scanned on the till, this attention to detail saved me paying for an item twice!
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Viv served us and was great
Viv served us and was great: helped renew my membership and also with a DofE discount even though my son had forgotten his card! Thanks
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Viv was lovely and really helpful
Viv was lovely and really helpful . Will definitely be visting again
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Service was really good from the…
Service was really good from the salesman😁 didn’t get his name😩 and also Viv on the till😁. Viv was very informative on our purchases😁
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
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