Needed some walking shoes. Great selection at Go Outdoors with comfortable relaxed area for trying them on. Viv was very helpful in discussing my option to take a pair home and walk around in my house... もっと見る
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Popped into buy some new equipment for a camping trip today. Staff were extremely friendly and helpful at pointing to where the equipment was and Viv helping me at the till was lovely! Service and cus... もっと見る
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Very disappointed with the company Go Outdoors initially. But appeased at the check out by a member of staff. Viv was able to let me use a 10% discount, and with a very pleasant manner. She seemed to... もっと見る
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I was served by a wonderful lady named Viv. She helped me find everything I needed and nothing I asked was too much. She went above and beyond to make my experience unique. Thank you so much for makin... もっと見る
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企業情報
GO Outdoors - Cribbs Causeway について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, 英国
- 01174 506747
4.9
優良
4261件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best Go Outdoors!
Viv gave us a warm welcome on arrival and was super friendly and helpful (thanks for the heads-up about getting an extra 10% discount with DDS!).
2026年7月7日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I was served by Viv today
I was served by Viv today. She was really friendly, helpful and made my shopping experience outstanding. It was a great start of my day.
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Viv!!
Viv. The epitome of great client service. And cheerful. Nice to smile while shopping
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Viv was absolutely amazing and…
Viv was absolutely amazing and hospitable helping with our checkout experience and was just overall very helpful and friendly
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Thanks Najiib
Went in today as a family of 4 and was looking for 4 new sets of walking shoes. At the back of the store, we found Najiib who was patient even though it was quite busy, incredibly helpful, and had answers to all the questions we asked (There were quite a few). Very considerate, friendly with the children and even let us know he was going on his break, then who the next employee was to help us.
That guy is an asset to the company, made it almost a pleasure to spend £250 anywhere, glad to have received his help as I'm normally very grumpy I'm crowded shops. Please find a way to thank him if possible as he went on break just before we paid.
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thank you to Viv for really friendly…
Thank you to Viv for really friendly service. We managed to get all we needed for a camping trip. 😊
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Viv was absolutely amazing
Viv was absolutely amazing. Super helpful and friendly.
Thank you for sorting us out🙏👍
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Staff were lovely and very helpful
Staff were lovely and very helpful. Viv helped us to find items and overall we very respectful and kind.
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
GO Outdoors - Cribbs Causeway からの回答
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Excellent friendly service from Viv.
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Always excellent from Viv and the team…
Always excellent from Viv and the team here, friendly and helpful
2026年7月4日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service from Nasiib
Great service from Nasiib. He was very knowledgeable when I was looking for walking shoes. Also very polite ans helpful.
2026年6月6日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Viv assisted me at the tills today
Viv assisted me at the tills today, she was friendly and informative. An asset to your store, thank you.
2026年7月2日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Had a fantastic experience in store…
Had a fantastic experience in store today. Helped by two guys downstairs who directed me to where I needed to look for something. Viv on the tills was just the loveliest, so helpful and really thorough, picking up the till hadn't picked up the correct price of something while we were talking about the haul of stuff I was buying for my son to go to Cub camp with. Great store to visit anyway but the staff are always brilliant.
2026年7月2日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Really nice staff had the lovely Viv…
Really nice staff had the lovely Viv serve us very smiley and helpful 😊 also had two very helpful chaps help me with buying my first Weber bbq and had lots of information and knowledge on Osprey child carriers that we have been looking into great store great staff 100% recommend
2026年6月30日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Ordered a bbq & membership
Ordered a bbq & membership. Did t get a email to confirm I stock and ready to collect after 7 days. I then rang customer service.
I’m still waiting for the membership card to come through after 2 weeks.
Box was whipped / damaged but no product damaged due to excellent packaging from Webber.
2026年6月18日
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful and Friendly Staff
I have always found the staff at the Cribbs Causeway Store helpful and friendly. I only have the Go Outdoors Discount Card and no others, ie Blue Light etc. It was whilst paying for my item at the tills that Viv noticed my HM Armed Forces Veteran's Card in my wallet and told me that I could get an extra 10% discount with it. I didn't know that, so I am extremely grateful to her. Would many other Company's have pointed that out?
2026年7月2日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful and happy to assist
Very helpful and happy to assist. A wonderful experience shopping the lady who served me Viv was very helpful with my purchase
2026年7月2日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Viv was incredibly helpful and very…
Viv was incredibly helpful and very friendly to us. Will come again!
2026年7月2日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Viv was super helpful on the till and…
Viv was super helpful on the till and greeted us with a smile on the way in
2026年7月2日
自発的なレビュー
GO Outdoors - Cribbs Causeway からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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