Shop is well laid out, easy to navigate and items are reasonably priced,a great shopping experience.We were served by Jane today who was very pleasant and cheerful also very informative and helpful. 1... もっと見る
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Went to my local Gooutdoors in Edinburgh to buy some stuff.I've been served by all smiley Jane,very friendly woman.Apart from always getting what I need in store,people like Jane are the reason to sho... もっと見る
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Late in the evening I was searching for a down jacket and the young man helping me was very helpful and knowledgeable and also drew my attention to one remaining suitable jacket in the sale, saving me... もっと見る
企業が回答しました
I order my stuff on web site to pick up in shop sent email order was there went pick up at my on convenience only had to pay the coast of the items
企業が回答しました
企業情報
GO Outdoors - Edinburgh について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, 英国
- 01313 706885
4.8
優良
2946件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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So convenient to collect
So convenient to collect from my local Go Outdoors.
Staff are always so froendly and helpful.
2026年9月22日
GO Outdoors - Edinburgh からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Amazing staff
The staff in this store are incredible. Whether it be advice on outdoor wear or collecting a parcel from the pick up point. They are always friendly and super helpful. Isla on the tills is always polite and chatty. Helen and Shannah ( I hope that’s the lady’s correct name) have always been brilliant on the collection point and with advice when Iv bought items from the store.
Highly recommend this store
2026年10月2日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Guy at the checkout till was amazing
Guy at the checkout till was amazing, great sales and amazing atmosphere. Will be back again. FOR SURE ¡!!!!!!¡
2026年9月30日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Nice and helpful stuff
Nice and helpful stuff, special thanks for help to Isla and Jack! :)
2026年9月27日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
jack was very knowledgeable when…
jack was very knowledgeable when helping with climbing and lewis was lovely at the tills
2026年9月26日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ordering was easy
Ordering was easy , I usually travel to store to pick and choose but thought for once try picking and choosing online. Delivery was on time
2026年9月1日
GO Outdoors - Edinburgh からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Edinburgh からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
GO Outdoors - Edinburgh からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Brilliant customer service
I bought a bike here a few days ago. Excellent customer service from start to finish. Rain, the guy who prepared my bike, answered all my questions; he was very polite and helpful, and even assisted us in resolving an issue with another bike. Thank you. He definitely deserves recognition for his attitude towards customers.
2026年9月11日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Jane is Awesome
Was just served by Jane today. She was very helpful setting up our account and very friendly. Hope she has a nice holiday!
2026年9月11日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Edinburgh からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Edinburgh からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Jane was splendid on the till.
Jane was splendid on the till, and cheapest place to by product I was looking for
2026年9月8日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Staff very friendly and helpful
Staff very friendly and helpful. Great choice of products, prices good for Go outdoors Card holders. Online needs tweeted, online saying card expired when it wasn't. Checked in store and was told it was a glitch in New system. Was told although I had set up a Card in store I needed to Set up an online account!
2026年8月28日
GO Outdoors - Edinburgh からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Edinburgh からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
GO Outdoors - Edinburgh からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
All you could ask for, for your adventures
Such a variety of reasonably priced necessities for any adventure. The discount really helps. Jane on the till was patient and helpful
2026年9月3日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. Jane was welcoming, friendly and very helpful.
2026年9月2日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Jane was very helpful
Jane was very helpful. I called the store to see if they do Campingaz exchanges and she quickly said they do and checked that they had some in stock without me having to ask. I then went into the shop and she was on the checkout. Very helpful and friendly. Will definitely be back
2026年8月31日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
It is a nice big shop to browse
It is a nice big shop with gear for different outdoor activities. It is always nice to just browse the shelves and it's very likely that one will find something needed or a good present, especially on the sale sections. Jane at the counter was really friendly and helpful, full of great advice.
2026年8月21日
自発的なレビュー
GO Outdoors - Edinburgh からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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