Amazing service from GO Outdoors Erdington! Siobhan was absolutely incredible — so kind, lovely, friendly and genuinely helpful. She took the time to listen to exactly what I needed for my camping t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dont bother ordering on line wlith these i ordered some poles for my awning and was told they would be delivered in 2 days.3days later i got an email saying they cancelled my order but didnt explain w... もっと見る
企業が回答しました
Just wanted to say thank you for the excellent customer service that my husband and I received today whilst shopping at Erdington GoOutdoors. Staff were courteous and knowledgeable and gave helpful ad... もっと見る
企業が回答しました
The Erdington team always do everything they can to help. Best retail team I ever interact with. Even if there is an issue they make sure everything is resolves quickly and without hassle. Couldn't re... もっと見る
企業が回答しました
企業情報
GO Outdoors - Erdington について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Ravenside Retail Park, Kingsbury, B24 9QB, Erdington, 英国
- 01213 123719
4.8
優良
2812件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shauni was an amazing help in the store…
Shauni was an amazing help in the store today. So helpful, would recommend !!
2026年8月1日
自発的なレビュー
GO Outdoors - Erdington からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Served by Shauni today
Served by Shauni today - fantastic customer service served with a smile on her face which was great 😊
2026年8月1日
自発的なレビュー
GO Outdoors - Erdington からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Shauni was nice and polite made it…
Shauni was nice and polite made it pleasant visit
2026年8月1日
自発的なレビュー
GO Outdoors - Erdington からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Shauni served me today and gave a…
Shauni served me today and gave a brilliant impression on how customer servuce should be , a credit to the company and a lovely young lady !!
2026年8月1日
自発的なレビュー
GO Outdoors - Erdington からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
This Go Outdoors is really well…
This Go Outdoors is really well organised and the staff are always super friendly and knowledgeable. Big thank you to Siobhan who helped me find everything I needed!
2026年7月29日
自発的なレビュー
GO Outdoors - Erdington からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Erdington からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Erdington からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors - Erdington からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience
Great experience, staff couldn’t be more helpful, tried on multiple items to get the best fit! Shauni looked after us well and ensured we were happy with the products we were buying.
2026年8月1日
自発的なレビュー
GO Outdoors - Erdington からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Erdington からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Siobhan and Milly were really helpful…
Siobhan and Milly were really helpful while I was in store today
2026年7月31日
自発的なレビュー
GO Outdoors - Erdington からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
GO Outdoors - Erdington からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
GO Outdoors - Erdington からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Siobhan and millie were absolutely…
Siobhan and millie were absolutely amazing at helping me purchase my equipment for reggae land! Thank you so much
2026年7月31日
自発的なレビュー
GO Outdoors - Erdington からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I had a great experience at GO…
I had a great experience at GO Outdoors. The store had a wide range of outdoor clothing, camping equipment, and walking gear. Everything was well organised, and it was easy to find what I needed. The staff were friendly, knowledgeable, and happy to answer my questions. Overall, it was a pleasant shopping experience, and I would definitely visit this store again.
2026年7月15日
GO Outdoors - Erdington からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Ravenside retail park
I visited the erdington shop in ravenside retail park. The worker Siobhan welcomed me into the shop and asked me do I need help finding the stuff what I needed to buy and she was a big credit to my visit as she stayed with me and spoke with me on what would be better in terms of stuff what I needed to purchase and made me feel at ease buying these items.
2026年7月29日
自発的なレビュー
GO Outdoors - Erdington からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Josh
The staff member Josh was absolutely brilliant. Went above and beyond to help repair my Tent poles. I can't stress enough how useful this service was. Hugely appreciated.
2026年7月27日
自発的なレビュー
GO Outdoors - Erdington からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We had a Go outdoors in post and we…
We had a Go outdoors in post and we sore some trainers and popped in for a look and the assistant came over and couldn't be more helpful and happy to help us and we bought the trainers x2
and some bits and pieces as well. Thank you again Shauni 🤗
2026年7月25日
自発的なレビュー
GO Outdoors - Erdington からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Olliver was a great help in store…
Olliver was a great help in store today, we needed advise on backpacks. He took the time to understand what we need and made fantastic recommendations. He is an asset to the store and was the most attentive member of the team today
2026年7月26日
自発的なレビュー
GO Outdoors - Erdington からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Siobhan was very very helpful with her…
Siobhan was very very helpful with her knowledge when I was looking for camping chairs and equipment
Very pleasant and friendly
You should be very proud to have this young lady as your employee
2026年7月25日
自発的なレビュー
GO Outdoors - Erdington からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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