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GO Outdoors - Exeter レビュー 

4,429
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
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Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB

•
01392 531855

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic member prices, extra military 10% discount ontop of that and a key mention to the staff member “Monty” Excellent customer manor and climbing knowledge for buying new stickies “climbing... もっと見る

企業が回答しました

5つ星のうち5の評価

A coat was not available in the color we wanted from our local store, so ordered online and collected from that store. Very easy and convenient to use. Good service.

企業が回答しました

5つ星のうち5の評価

The customer service was really good, our shop assistant was very nice, helped us with our sizing of shoes, and making sure we got the right pair. The payment at the till, of everything, went through... もっと見る

企業が回答しました

5つ星のうち2の評価

Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Exeter について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, 英国

  • 01392 531855

4.9

優良

TrustScore 5段階評価の5

4429件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(4,429)

過去12か月のレビュー数: 36,702件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Prices and staff

Fantastic member prices, extra military 10% discount ontop of that and a key mention to the staff member “Monty”

Excellent customer manor and climbing knowledge for buying new stickies “climbing shoes” clearly knowledgeable about product design and type which helped me make the final decision. Couldn’t ask for more from a staff member.

Thanks mate 🤙🏻

2026年10月24日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A coat was not available in the color…

A coat was not available in the color we wanted from our local store, so ordered online and collected from that store. Very easy and convenient to use.
Good service.

2026年10月14日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

1st time in go outdoors.

I enjoyed my shopping in your Exeter store .the staff were extremely friendly and helpful .

2026年10月5日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I've a had a great experience in buying fishing equipement

I've a had a great experience in choosing and deciding which one to purchase for my fishing equipment bacause ofthe go outdoor staff called IGOR. He was very professional,kind accomadating and very patience. He got the best positive attitude in assisting and explaining the differences and specs of each product in Go Outdoors. He is excellent.

2026年10月17日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alfred helped me find everything I…

Alfred helped me find everything I needed that was essential for my expedition for DoFE. He was very respectful and kind when helping me find what I needed.

2026年10月17日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ten tors kit

Great discounts on quality kit, and some especially useful advice and customer service from Jess 👍

2026年10月11日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The customer service was really good

The customer service was really good, our shop assistant was very nice, helped us with our sizing of shoes, and making sure we got the right pair. The payment at the till, of everything, went through easily and quickly.

2026年10月10日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

Lewis was very attentive and helpful.

2026年8月30日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Josh

Excellent service from Josh, a member of the team when collecting an on-line order. He went over and above in resolving an issue I had experienced with my Go Outdoors card when placing the order. Thank you 😊

2026年10月4日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A staff member spent an hour helping me…

A staff member spent an hour helping me choose the right rucksack for my imminent departure to walk the Camino de Santiago.
Thank you

2026年9月18日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service by Dan

Great service by Dan, very helpful and professional. Staff here are always helpful, its actually a pleasant experience to shop here. Go Outdoors had everything we needed and at a reasonable price.

2026年10月4日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alex the bike tech

Alex, the bike tech at the Exeter store, fixed a puncture on my bike on the spot - and also fixed a couple of other problems he spotted at the same time. Really pleased - above and beyond what I expected and very happy not to have to push my bike all the way home!

2026年9月26日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and help

Sam was fantastic at helping us get what we needed for D of E. He recommended great boots and was really patient. Excellent customer service.

2026年10月3日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Found all the things we needed

Found all the things we needed - good value. Monty was really helpful.

2026年10月3日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very good communications

Very good communications , polite staff easy exchange and good product at great price

2026年9月23日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alix was very helpful and his knowledge…

Alix was very helpful and his knowledge of climbing was brilliant and he helped with getting the correct products I needed

2026年9月30日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had to buy an outdoor shoes for my 10…

I had to buy an outdoor shoes for my 10 year old. Zack was very helpful and patient. Thank you for great service.

2026年9月24日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lewis in Marsh Barton branch was…

Lewis in Marsh Barton branch was extremely helpful helping me find boots/waterproofs and socks for my child.

2026年9月20日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Will was incredibly helpful when…

Will was incredibly helpful when serving me at the tills today! Positive, friendly and informative explaining the returns process clearly making sure I had everything I needed.

2026年9月15日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

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