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GO Outdoors - Exeter レビュー 

4,406
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB

•
01392 531855

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited GO Outdoors Exeter today and received absolutely fantastic service from Sam. Sam was incredibly helpful, knowledgeable and patient, taking the time to explain everything clearly and an... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff at Exeter super helpful even when the store was extremely busy! Store had everything we needed for our camping trip. Great quality and competitively priced, some even on sale. Also worth taking... もっと見る

企業が回答しました

5つ星のうち5の評価

Great customer service in the shoe department. I was served by Lewis who was very patient, helpful and professional. I tried on loads of different styles and sizes before finding the perfect pair. I r... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Exeter について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, 英国

  • 01392 531855

4.8

優良

TrustScore 5段階評価の5

4406件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(4,406)

過去12か月のレビュー数: 34,419件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Brilliant Staff…

I went in to GoOutdoors and wanted to browse. In many stores like this, the staff are pretty apathetic and don’t really engage. A young lady passed me to Harry, who was very knowledgeable about roof tents and boxes. Sam helped me with tables and a fridge and Alfred - who was on the checkout - was superb. They were all engaging, knowledgeable and very helpful and any store would benefit from having staff like those at GoOutdoors Exeter. Well done to all and thanks.

2026年7月2日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

At your Exeter

At your Exeter, Marsh Barton, branch I was assisted by one of the Store Colleagues called Larry to purchase hiking boots. He was super helpful and used previous customer experiences to aid me in buying boots that suit my needs. I eventually decided to go up size and am genuinely very happy with my choice.

2026年7月1日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Robbie in the Exeter fishing section

Robbie in the Exeter fishing section, was excellent. We had no idea what we needed. He knew the local area and advised what we'd need. Walked out with good quality fairly priced equipment. Now happily fishing the canal. Perfect

2026年6月27日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Alfred at the Exeter Branch was great

Alfred at the Exeter Branch was great! He brought me all the walking shoes I asked for and was very friendly and knowledgeable. Nothing was too much trouble! He gave sound advice and was very helpful and patient. An excellent member of staff!

2026年6月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We were helped by Alfred at the Exeter…

We were helped by Alfred at the Exeter branch - knowledgeable, polite - a pleasure.

2026年6月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing experience

Amazing experience, great customer service (thank you Alfred!) will be shopping again

2026年6月28日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Third broken tent pole, with a happy ending

I came back in again with my third broken Berghaus bedroom tent pole! Luckily for me a really helpful man, his name is Jake took a lot of time and trouble to find me a replacement pole out the back. No spares so I brought a replacement pack with discount kindly given by Jake as I had to buy a pack. Jake then took everything out the back and replaced/fixed my broken poles. What a star! 🤩

2026年6月26日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Harry was helpful and informative

Harry was helpful and informative. Knew his stuff and more than happy to help. Good service, good experience.

2026年6月25日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Straight forward online purchase

Straight forward online purchase. Easy parking at store for pickup.
Clear signage for collection point.
Friendly staff member.

2026年6月16日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very well guided by sofia with correct…

Very well guided by sofia with correct sizing of closed toed sandals and an excellent price - teva hurricane xlt3

2026年6月24日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Took ages for my package to be ready to…

Took ages for my package to be ready to be collected

2026年6月9日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thank you for taking the time to share your recent order experience.

We are dissapointed to hear your Click & Collect order took longer than expected to be ready. We understand how frustrating delays like this can be, especially when you’re waiting to collect your items.

This isn’t the standard of service we aim to provide, and your feedback will be shared with the store team to help improve our processes.

Kind regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service!

Josh was really helpful and polite. He gave great advice so I ended up with exactly what I needed.

2026年6月20日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thank you James for taking the time to…

Thank you James for taking the time to understand my requirements and your patiences in helping me make the correct choice

2026年6月21日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful service with footwear

Helpful service with footwear, thanks Josh

2026年6月20日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

click and collect

Ordered click and collect online. No problems collecting

2026年6月13日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

After numerous times trying to purchase…

After numerous times trying to purchase a jacket on line, I spoke to Josh at the Exeter store who quickly sorted out my problem & reserved my item in store. 5 stars to Josh for being polite, knowledgeable, competent & friendly. If it wasn't for him, I would have gone elsewhere! Great customer service.

2026年6月18日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by a helpful Josh

Josh was great with my
Children and I today. Helpful, smiley and very customer focused.

2026年6月20日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Went into buy a tent

Went into buy a tent, was asked if I need any help - amazing they were heavy.
Got to the till Josh was waiting with a smile I asked for help to the car and there was no grumble he was yep no problem.

I previously shopped and bought 4 other tents - and the service level was the same! Top notch!

2026年6月20日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sam T was helpful and knowledgeable.

Sam T was helpful and knowledgeable.

2026年6月18日
自発的なレビュー
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Extremely fast delivery, helpful customer service if required. I needed to return an online purchase instore, no issues, good experience.

2026年6月11日
GO Outdoors - Exeter ロゴ

GO Outdoors - Exeter からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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