Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experien... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... もっと見る
企業が回答しました
Dealt with Jake a couple of times now and his friendly knowledgable approach was fantastic. Recommended gear based on what we needed.
企業が回答しました
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
企業が回答しました
企業情報
GO Outdoors - Halifax (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, 英国
- 01422 413646
4.8
優良
595件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A nice trip to Go Outdoors Halifax
Alex was really helpful as soon as I walked into the store. He showed me where the items were that I needed, helped me decide between options and then helped me get items down from a high up shelf
2025年4月22日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great advice.
Steve and Alex gave great advice on trekking supplies. Excellent prices and discounts as always.
2025年4月16日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Halifax (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Nicola and Steve were super helpful…
Nicola and Steve were super helpful when getting a pair of walking boots for our daughters.
2025年4月9日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Steve went out of his way to help…
Steve went out of his way to help customers, He helped a young lady and an older lady in the que I was in at the till, They had a problem, They where both very happy with the outcome Steve sorted out, Great work Steve
2025年4月12日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I shall be going here again.
Both the ma ager and his assistant were really helpful. No pressure to buy a particular product. There was no rush, only help and advice.
2025年4月8日
GO Outdoors - Halifax (Express) からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
2025年4月7日
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and knowledgable Cass &…
Really helpful and knowledgable Cass & Steve really go the extra mile to help! Helped me to pick the right equipment and gave really good advice on the best way to use it, invaluable service.
2025年4月7日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Amazing customer service from Alex and…
Amazing customer service from Alex and Steve, great advice, welcoming environment.
2025年4月1日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Alex was very friendly
Alex was very friendly, patient and helpful. He offered useful advice.
2025年3月30日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Didn't have my size in shop
Didn't have my size in shop , the member of staff was very helpful and ordered my size for me
2025年3月28日
GO Outdoors - Halifax (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Brilliant Customer Service from Jake
Brilliant Customer Service from Jake, Steve & Alex today. Looking for a light weight Jacket and they were very welcoming and very helpful..thank you!
2025年3月29日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
One stop shop
I knew what I wanted to purchase, everything was in stock for my one stop shop!
Friendly and helpful staff members
2025年3月26日
GO Outdoors - Halifax (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
Fantastic service and advice as always . Will have to return though as didn't have my size in the trousers I wanted, so bought some Tshirts instead.
2025年3月25日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Pleased with offers in sale both my…
Pleased with offers in sale both my husband and I bought something
2025年3月26日
GO Outdoors - Halifax (Express) からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Purchase
Purchased pair of boots today very efficient service from Alex and Steve
2025年3月26日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Really helpful and friendly service…
Really helpful and friendly service from Steve.
2025年3月13日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Friendly atmosphere
Cassidy was a pleasure to speak to and helped me get sorted with what I need. She had a smile on her face throughout our interaction. The world needs more Cassidys.
2025年3月14日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Staff that genuinely want to help.
The 2 members of staff that helped me today, Jake and Nicola, were so helpful and friendly. It wasn't false, they just seemed to love their jobs and helping people.
I will definitely use this store again, confident I will receive the best service.
2025年3月10日
自発的なレビュー
GO Outdoors - Halifax (Express) からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
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