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GO Outdoors - Harlow レビュー 

2,340
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Princes Gate Retail Park, CM20 2SU Harlow, GB

•
01279 215817

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Harlow store for Go Outdoors was great! And we had a great experience thanks to the help of an employee named Maddie, very helpful and efficient, even when we made a pricing mistake on our side, she... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed new hiking boots. There is a good selection of various brands. I was helped by Kris, who was very knowledgeable. After he ascertained what I actually walk / hike he recommended a specific boo... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed to make a purchase of a new pair of walking shoes. Was assisted by a lady whose name I didn’t get I’m afraid but she was most helpful and had a great ability to interact with her customers. Alt... もっと見る

企業が回答しました

5つ星のうち5の評価

Maddie helped us with our purchase as well as joining Go Out Doors. The customer service we were given 100% . If more colleagues engaged with customers with such great customer service Go out doors w... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Harlow について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Princes Gate Retail Park, CM20 2SU, Harlow, 英国

  • 01279 215817

4.8

優良

TrustScore 5段階評価の5

2340件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,340)

過去12か月のレビュー数: 35,496件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

I was served by Dave in Go Outdoors…

I was served by Dave in Go Outdoors 18/8/26 - Dave was very very helpful, went the extra mile to explain things and ensure i was getting the best of what my intentions were for use at camping. Very useful visit and purchase.

2026年8月18日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Visited Harlow store for Gas refill

Visited Harlow store for Gas refill. Customer Service Agent saw me enter with old gas cylinder and started checking if they had stock before I got to counter. Advised me how much was in old cylinder. Another agent brought out new cylinder quickly. Maddie on checkout helped me locate my old membership and renewed. Overall excellent service

2026年8月18日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

The lady at the counter was really nice…

The lady at the counter was really nice and help full her name was maddie so thanks you again

2026年8月18日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Maddie was excellent in the footwear…

Maddie was excellent in the footwear department. The store is similarly outstanding in its range and quality of stock. Thoroughly recommend.

2026年8月16日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ordered a fishing rod online for click…

Ordered a fishing rod online for click and collect, it was ready in 30 minutes, picked it up next day with no issues at all.

2026年8月9日
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing Experience

We visited this store earlier today, and had a great experience. Everything was reasonably priced (especially after we renewed our Go Outdoors membership!) All the staff were really helpful, especially Warren at the till. Thanks to all the staff, we are excited to use our new camping gear!

2026年8月15日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went into Go Outdoors recently for a travel backpack

I went into Go Outdoors recently to get a backpack for travelling. The whole process was really easy. The store was well laid out and I had no trouble finding what I needed. A special mention to Lucy who was really helpful and answered all the questions I had.

2026年8月15日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great professional service from Lucy

Great professional service from Lucy, they were very helpful

2026年8月15日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpfull staff

Very helpfull staff, lovely store and everything was well organized. Our cashier Lenny was very nice!

2026年8月13日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tamzin and Caleb were both very helpful…

Tamzin and Caleb were both very helpful to my husband and son - Tamzin on the till, and Caleb with his advice regarding fishing equipment.

2026年8月11日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Firstly the staff are always helpful…

Firstly the staff are always helpful and efficient. Izzah quickly sorted out our Go card too. We bought a pair of shoes which are excellent. No hesitation to recommend and we look forward to going back. Thank you Go Outdoors.

2026年8月10日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fast easy pickup of online order

2026年7月24日
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good customer service

Was getting quite a few items as beginning to hike. When I was at the checkout I was greeted by a lovely young lady called Izzah, who was friendly, polite and patient with me, as I had to renew my membership whilst there. Once finished she wished me luck, which was really appreciated ha ha

2026年8月9日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Service

A very pleasant shopping experience at Go Outdoors, Harlow this morning. Dave was knowledgeable and helpful and I am pleased with the shoes I bought. Assistant on cash till was equally good, efficiently handling my membership renewal and gift card. Clearly a well-run store. Would recommend.

2026年8月9日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Go outoors Harlow excellent customer service from Paul

Visited Go Outdoors Harlow to look at an electric bike. No-one was available, so an assistant radio'd for a colleague to assist. Paul came off his break to help us. He was super knowleable, professional and patient and was able to comprehensively answer all of our questions. We were extremely impressed by his customer service and would highly recommend.

2026年8月8日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had a great experience through…

I had a great experience through customer service. Great service by Abi. She had a smile and was very helpful

2026年8月1日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Easy to order on line and collect

Easy to order on line and collect

2026年7月27日
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Decent, friendly staff.

Had to return a few items my wife wasn't keen on and also to buy a tent plus some other bits.
Served by Izzah. Very polite and gave some good advice about camp kitchenware.

2026年8月3日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Abi and Warren were so helpful and…

Abi and Warren were so helpful and patient! Thanks so much.

2026年7月29日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Found what I needed

Found what I needed. Very helpful staff. Had to wait quite a while at the tills.

2026年7月25日
自発的なレビュー
GO Outdoors - Harlow ロゴ

GO Outdoors - Harlow からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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