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GO Outdoors - Hull レビュー 

2,145
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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Clough Road Retail Park, Clough, HU6 7PT Hull, GB

•
01482 429679

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... もっと見る

企業が回答しました

5つ星のうち5の評価

Lewis was extremely helpful, the store didn’t have the item I wanted, however Lewis helped to find an alternative which was better than my 1st choice. Thanks Lewis for going the extra mile.

企業が回答しました

5つ星のうち5の評価

I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... もっと見る

企業が回答しました

5つ星のうち5の評価

We received good customer service from an assistant called Carrie. She helped us choose which tent was suitable for us and which was good value for money. She also flagged up the offers on bundles whi... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Hull について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Clough Road Retail Park, Clough, HU6 7PT, Hull, 英国

  • 01482 429679

4.8

優良

TrustScore 5段階評価の5

2145件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(2,145)

過去12か月のレビュー数: 34,900件

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5つ星のうち5の評価

Great experience

Bough a rab jumper and was assisted by Matthew who gave us amazing recommendations that fitted out criteria perfectly, had a great experience today, found exactly what I had been searching for. Thanks Matthew

2026年8月22日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

We were served by Matthew

We were served by Matthew, what a wonderful helpful young man, nothing was too much trouble, very professional.

2026年8月22日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Matthew was very polite and kind

Matthew was very polite and kind, very talkative and helped us with everything we needed

2026年8月22日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great in store experience

Attended the Hull store to pick up a collection, only to find a few other bargains, along with a great prompting to visit the massive sales section from store assistant Hannah, who was amazing with advice and assistance. Came out with an absolute armful of bargains.

2026年8月15日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sam went above and beyond to find me…

Sam went above and beyond to find me stock that was still on a pallet on the warehouse as I needed the items for a camping trip this weekend. He was very polite and helpful even when he returned with one and I asked for another! Thank you Sam! 🤩

2026年8月19日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Easy To Order Well Packed And Fast…

Easy To Order Well Packed And Fast Delivery Thank You.

2026年8月9日
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Great customer service. Provided by Carrie

2026年8月19日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

so easy to find things

so easy to find things, helpful staff. Girl on till Lydia was amazing. So helpful and knowledgeable. Was a pleasure to shop in store Hull Clough Road.

2026年8月19日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had a problem with a product and they…

I had a problem with a product and they sorted it straight away.
Was very impressed
Thank you very much 😀

2026年8月11日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

Incredibly helpful staff

Incredibly helpful staff. Adam was excellent in assisting with my questions and went above and beyond to help. Always enjoy coming to this store.

2026年8月18日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Bought camping mat

Bought camping mat. Helpful that several were there for you to try and Carrie helpful finding the one we liked from those on the shelf.

2026年8月18日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful and friendly the service…

Really helpful and friendly the service and staff was struggling to find the right product and Carrie helped really well and advised what was best lovely lady.

2026年8月18日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service

Fantastic service. Liam and the team were incredibly helpful throughout and got me a great deal. Very grateful and love my new bike and equipment!

2026年8月18日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went in store today to sort out a…return

I went in store today to sort out a return. Matthew was very helpful, pleasant, polite and sorted my return out for me very quickly and without any difficulties.

2026年8月17日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Matthew went out of his way to help me…

Matthew went out of his way to help me while I was in the shop

2026年8月17日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I’ve been at this shop for the first…

I’ve been at this shop for the first time and really enjoyed it. Friendly staff, reasonable prices and variety of everything. And nice lad Matthew served me at the till so thanks to him too

2026年8月17日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Adam helped us when chosen the right…

Adam helped us when chosen the right chair for are camping trip. He was patient ,friendly and professional.He also multitasked as other customers were asking him to help them at the same time. He was polite and had really good communication skill to make sure that all were looked after. He went into the back of the store to look for other chair options and also demonstrated putting them up and down and then carried them to the till for me which led to a successful sale. Didn’t even go in for that but customer service was amazing so ended up getting a double camping chair for me and my daughter! Thanks Adam

2026年8月16日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Top marks Go outdoors

Thank you Adam for helping me choose my new walking boots today, I must of tried just about every pair of boots they had. Adam was determined to find a pair of boots that fit me properly and he did just that. Thank you Adam the Scarpa boots are great. Well done Go outdoors 10/10

2026年8月15日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bought some walking boots today

Bought some walking boots today
Adam the sales consultant was really helpful and patient getting me many pairs of boots I wanted to try. No pushy sales listened to what I wanted and obviously making sure they were a good fit I requested a few pairs. Finally bought a branded scarpa pair lovely lite weight and perfect fit. Cost me more than I originally wanted to pay but buy the best buy once as recently being caught out buying cheaper and them not fitting properly.
Not a bad range in stock with patient polite friendly staff.

2026年8月15日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Found everything I needed

Found everything I needed, friendly and helpful service from Matthew at the till.

2026年8月15日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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