GO Outdoors - Hull レビュー 

2,190
•
TrustScore 5段階評価の5

4.8

Clough Road Retail Park, Clough, HU6 7PT Hull, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Adam was friendly and welcoming, took the time to really listen and give us honest advice, and spent a good amount of time bringing stock from the back for us to try and compare when we visited lookin... もっと見る

企業が回答しました

5つ星のうち2の評価

The item I purchased was fine and was good value. I did a click and collect from the store. The attitude from the two female employees in the store was awful. It seem to be a massive effort to hav... もっと見る

企業が回答しました

5つ星のうち5の評価

Served by Matthew today, what a lovely guy, chatted to every customer about what they are doing this weekend and genuinely seemed interested, top customer service! Credit to the team

企業が回答しました

5つ星のうち5の評価

We called in yesterday to buy some walking boots. First visit for us and have to say was really impressed, not just buy the choice or value for money for members; incredible discounts on top brands,... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Hull について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Clough Road Retail Park, Clough, HU6 7PT, Hull, 英国

  • 01482 429679

4.8

優良

TrustScore 5段階評価の5

2190件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,190)

過去12か月のレビュー数: 36,823件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service very welcoming

Great service very welcoming
Need more people like mathew

2026年9月10日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Top service

Myself and my mate were there for quite a while we were a bit unsure but we’re never bothered once. Got to the tills and payed and realised I’d forgotten a couple extra small items so Matthew let us keep the items to one side in his view and run back to grab something. Much appreciated 👍🏽

2026年9月9日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

2026年9月7日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff are very helpful and…

The staff are very helpful and knowledgeable with advice.

2026年8月16日
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lewis was extremely helpful

Lewis was extremely helpful, the store didn’t have the item I wanted, however Lewis helped to find an alternative which was better than my 1st choice.
Thanks Lewis for going the extra mile.

2026年9月5日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Great customer service was great, super helpful and quick to respond when help was needed. We got served by Lewis who was very friendly and helpful

2026年9月5日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had to contact my local GoOutdoors…

I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely helpful, he listened, gave me advice and ensured he was able to answer my queries, if he was unsure sought further advice from colleagues. Daniel was helpful and efficient and a credit to Go Outdoors. I was able to go into store the next day and exchange the item. I wish him well for the future.

2026年9月3日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful assistant.

Assistant (Will) was really helpful when I was choosing a waterproof jacket.

2026年9月2日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

New mountain bike.

Went to look at the bike I wanted for my son in the local go outdoors shop before ordering on line. Nice and easy transaction.

2026年8月4日
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Replacement Poles, help from Jack

I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very pleasant and helpful interaction! I can now go camping this weekend. Thank you Jack 😃

2026年8月31日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service from Eve

Lovely polite and helpful customer service from Eve who was patient with me whilst trying on numerous footwear.

2026年8月30日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We received excellent advice from Olha

We received excellent advice from Olha, who was able to answer all our questions, so that we were able to buy the correct items to suit us with confidence.

2026年8月30日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good customer service

We received good customer service from an assistant called Carrie. She helped us choose which tent was suitable for us and which was good value for money. She also flagged up the offers on bundles which was really helpful. I asked her a few questions about the tents and she answered clearly and confidently.

2026年8月29日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent Customer Service

Always a pleasure to visit the Hull store. Staff are always friendly, helpful and not pushy.

2026年8月20日
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful.

Visited on 29th Aug, looking for a whole new set-up. Liked that there are a number of tents inside/outside, so you are able to see some pitches. We were helped by Katie, who is lovely & knew her stuff when it came to the tents. The store had Sales on too, so managed to get some bargains. Not sure of the lads name who served us at the till, but also very polite. Thank you for the help/advice.

2026年8月29日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Carrie helped me with my fishing items…

Carrie helped me with my fishing items very good 10/10 would recommend will be visiting again

2026年8月29日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I was served today by Matthew

I was served today by Matthew. He was friendly, polite and efficient. All your items are made exceptionally well, a good variety and brilliantly priced. Well worth a visit. I will be back.

2026年8月28日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Visit to store

Matthew was very helpful, chatty and polite.

2026年8月28日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent

The store I visited in Hull had very helpful and knowledgeable staff

2026年8月13日
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Kylie Was absolutely amazing

Kylie Was absolutely amazing , absolute credit to the team ! Made me feel welcome and came out with everything I needed thank you !!

2026年8月27日
自発的なレビュー
GO Outdoors - Hull ロゴ

GO Outdoors - Hull からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

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