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GO Outdoors - Kingston レビュー 

1,577
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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3-5 Thames Street, KT1 1PH Kingston upon Thames, GB

•
0208 102 0142

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had to return some hiking shoes that had started falling apart after 6 months. Maria was extremely helpful. She patiently assisted us trying about 10 other pairs on. Instead of replacing we upgraded.... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Kingston store enquiring about lightweight camping chairs, and we were shown quite a few by a staff member. He was incredibly knowledgeable and really helped us decide which ones. We've... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently visited go outdoors Kingston and found all the staff extremely helpful ! I purchased walking boots amongst other items ! The boots were slightly tight ! So returned for bigger size ! T... もっと見る

企業が回答しました

5つ星のうち5の評価

Good value for exactly what we wanted, especially with a blue light card that supports all our emergency services and volunteers! Sacha and Shannon were really helpful and had the knowledge to help u... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Kingston について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 3-5 Thames Street, KT1 1PH, Kingston upon Thames, 英国

  • 0208 102 0142

4.7

優良

TrustScore 5段階評価の4.5

1577件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,577)

過去12か月のレビュー数: 35,496件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Buying a good quality anorak

We went today to purchase a good quality anorak with thermal properties. We were lucky to find one that was the perfect fit. We went to pay and were served by Ilyas, who was very helpful and efficient. Lovely well stocked shop.

2026年4月26日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Dale and Ilyas provided a great help in…

Dale and Ilyas provided a great help in choosing my daughters new walking shoes

2026年4月26日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

So easy with click and collect made a click and collect and wowwas…

I made a click and collect and wow was it easy . Brought a sleeping bag for my granddaughter for her sleepover at school .
Sleeping bag was light enough for her to carry without moaning , but the quality was excellent. Come along way from when I had my first sleeping bag !!! Heavy and a bit lumpy!!!

2026年4月18日
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Knowledgeable and friendly staff

I needed some gear for the Camino de Santiago, including trail running shoes and a backpack, and staff members Tiffany and Kieran were both very knowledgeable and willing to help. I highly recommend this shop for personalised advice and excellent customer service. The member discount is also well worth it.

2026年4月25日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

2026年4月24日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

Leau was very kind and thoughtful, thank you for the lovely service❤️

2026年4月24日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

went in for sleeping abg - bought 2!

shop assistant in sleeping bag aisle very helpful and cashier Amy) efficient and helpful.

2026年4月22日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I purchased a pair of walking shoes

I purchased a pair of walking shoes. Service and advice received from Robin was excellent. Thank you.

2026年4月20日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great team

Really great team and it's clear they know their stuff. Robin was especially helpful and gave me lots of information on how to find which boots were right for me. The staff are really approachable.

2026年4月20日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

2026年4月20日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service in store

Fantastic service in store. Really looked after us and our massive d of e kit list!
Dale was an expert with walking boots and really helpful, Riaran and Eleanor on the tills. 5 stars all round!

2026年4月18日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち1の評価

I went to collect my order on Saturday…

I went to collect my order on Saturday 18-April but the staff were outside waiting for maintenance to open a faulty entrance door so I could not pick my order up when I needed it.

2026年4月7日
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

They had exactly what I was looking for…

They had exactly what I was looking for instore and at a great price with my GoOutdoors member’s card. Great service from Eleanor on the till. Thank you!

2026年4月18日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great range in store and great prices

Great range in store. With membership the prices are really good value. Can often find older models of discontinued items that you can’t find easily otherwise find.

2026年4月11日
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful staff and found…

Really helpful staff and found everything we needed for a trip. This shop has been here many years and is still going strong.
Kieran was really helpful when we were stuck on what to choose, thank you

2026年3月14日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Dale was very helpful in advising me…

Dale was very helpful in advising me about the range of walking boots on offer. Quick and polite service.

2026年4月16日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Perfect walking poles

I was really pleased to find some walking poles that were ideal for my Camino walk in the summer. And the member price made them an even better buy!

2026年4月15日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service in the shoe department…

Great service in the shoe department from - thanks Iris!

2026年1月25日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful knowledgeable staff……

Really helpful knowledgeable staff… helped me choose the best walking boots for my trip

2026年3月20日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

George Michael was the most helpful…

George Michael was the most helpful young man helping me fine the right bike for me. Thank you

2026年3月27日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

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