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GO Outdoors - Kingston レビュー 

1,577
•
TrustScore 5段階評価の4.5

4.7

キャンプ用品店
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3-5 Thames Street, KT1 1PH Kingston upon Thames, GB

•
0208 102 0142

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had to return some hiking shoes that had started falling apart after 6 months. Maria was extremely helpful. She patiently assisted us trying about 10 other pairs on. Instead of replacing we upgraded.... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Kingston store enquiring about lightweight camping chairs, and we were shown quite a few by a staff member. He was incredibly knowledgeable and really helped us decide which ones. We've... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently visited go outdoors Kingston and found all the staff extremely helpful ! I purchased walking boots amongst other items ! The boots were slightly tight ! So returned for bigger size ! T... もっと見る

企業が回答しました

5つ星のうち5の評価

Good value for exactly what we wanted, especially with a blue light card that supports all our emergency services and volunteers! Sacha and Shannon were really helpful and had the knowledge to help u... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Kingston について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 3-5 Thames Street, KT1 1PH, Kingston upon Thames, 英国

  • 0208 102 0142

4.7

優良

TrustScore 5段階評価の4.5

1577件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(1,577)

過去12か月のレビュー数: 35,496件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Excellent advice from Eleanor and Molly…

Excellent advice from Eleanor and Molly when we bought a posh rucksack at the Kingston upon Thames branch

2026年4月7日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Returned a pair of Mendl walking shoes…

Returned a pair of Mendl walking shoes due to quality issues. Staff apologetic and replacement/change/refund offered immediately. Eleanor was very helpful.
Tried to find a replacement pair, Robin was very helpful.
Kingston is a great store, well stocked, good location, great team.

2026年4月6日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing service

Amazing service

2026年4月6日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Excellent quality of advice from Robin on walking boots for my daughter and great customer service with a smile at the frontdesk from Molly - thank you both!

2026年3月30日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sascha was knowledgeable about the…

Sascha was knowledgeable about the products we were buying, very patient with all our questions and we felt confident we made the right decision on equipment which would have been more difficult otherwise

2026年3月28日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff made easy

It was a easy shopping because of Eleanor who helped us to find the right stuff for hiking

2026年3月21日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store and Robin was awesome

Great store and Robin was awesome
Check out very friendly Amy was superb

2026年3月18日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff very friendly and helpful and good teamwork

Staff very friendly and helpful. Took initiative to serve me at the till for returns. The staff worked well with each other to give me great customer service.

2026年3月14日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great experience

Great experience. And great service from TIFF extremely helpful

2026年3月14日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tiffany was very helpful in the precise…

Tiffany was very helpful in the precise and varied information she gave on sleeping bag options and went a long way to helping us choose our items.

2026年3月6日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We had visited the outdoor shop at…

We had visited the outdoor shop at Kingston and had been served by Dale who was a very friendly, professional and knowledgeable sale assistant. Great experience thanks

2026年3月8日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tiffany was very knowledgeable and…

Tiffany was very knowledgeable and helpful when looking for hiking shoes - thank you!

2026年3月7日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

GoOutdoors

We’ve always had a great experience at GoOutdoors, very helpful staff. A bike was assembled for us to try out Excellent service,

2026年2月28日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I wanted to buy some new trekking boots…

I wanted to buy some new trekking boots as my others were worn. Dale was very helpful in suggesting types as I have wide feet. I bought a pair of Merrell boots which I hope will the job. The membership offer is very good value £5 yearly membership and 20% everything

2026年3月6日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Visit to Kingston

Went to store looking for walking boots.
Dale the sales assistant found the size i needed,saw that my hands were full managing my partner in a wheelchair, took my purchase to the till and ensured I was okay negotiating the ramp down . Thank you Dale.

2026年3月6日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful shoe sales assistant

Really helpful shoe sales assistant. Previously had a different shoe sales assistant who was equally helpful and knowledgeable. Would definitely get my next walking shoes from here!!

2026年3月5日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent hiking gear!!

I recently visited the Go Outdoors in Kingston Upon Thames to upgrade my hiking gear and had a fantastic experience. The store is well organised, and the staff really know their stuff - special shout-out to the team (like Robin and Jessica) who are always available for expert advice on technical gear. I picked up a pair of Scarpa Rush TRK GTX boots and I also grabbed some Salomon Merino socks. If you are looking for high quality outdoor gear and staff who actually understand the technical specs, this is the place to go in Kingston. Great value with the Members Card too!

2026年3月5日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sacha was very helpfull.

2026年3月5日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Dan was amazing

Dan was amazing! He helped my son to find the perfect walking shoes for the DofE. Thanks

2026年3月4日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went in for one of your oex bags the…

I went in for one of your oex bags the 70 l but a team member showed me to get the 80l for 10£ more.

2026年3月1日
自発的なレビュー
GO Outdoors - Kingston ロゴ

GO Outdoors - Kingston からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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