ウェブサイトにアクセス

GO Outdoors - Lancaster (Express) レビュー 

229
•
TrustScore 5段階評価の5

4.9

キャンプ用品店
レビューを書くウェブサイトにアクセス
レビューを書く

所在地

所在地を変更

New Street 17, LA1 1EG Lancaster, England, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... もっと見る

企業が回答しました

5つ星のうち5の評価

Seth gave me time to consider what I was looking for before offering additional support and information as I required it. He was courteous and proactive without being “pushy”. I found his product know... もっと見る

企業が回答しました

5つ星のうち5の評価

Walked in nervous with no clue about hiking but wanted some leather boots to add to my blue jean lumberjack aesthetic. A very nice and friendly man named Chinmaya greeted me as I walked in and when I... もっと見る

企業が回答しました

5つ星のうち5の評価

After trudging round Lancaster looking for a pair of walking boots my partner suggested go outdoors a great result not only I got fixed but my partner purchased a pair to! 👍 Abig thank you to Chinmay... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Lancaster (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • New Street 17, LA1 1EG, Lancaster, England, 英国

4.9

優良

TrustScore 5段階評価の5

229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(229)

過去12か月のレビュー数: 37,055件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Excellent customer service

Excellent customer service.
My local outdoor store (Lancaster) has recently become GoOutdoors. I went to buy Nikwax. The sales advisor P. Saal (I hope I spelt it correctly) helped me join, and even reminded me to use my Blue Light Card. He was so kind and cheerful I left feeling very positive about the rest of my day.

2025年3月22日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shop for DofE expedition kit

Really helpful getting our daughter setup for her first DofE expedition. Great advice and good value. Thank you!

2025年3月20日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

No complaints, 5 star service

Ehsan and Simon both helped me pick a pair of walking boots today having no knowledge on the topic or what was best. They were super helpful and knowledgeable, couldn’t ask for much more! Sound guys .

2025年3月18日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First visit

Very helpful staff - surprised to find shop was now go outdoors (possibly needed promoting!)

2025年3月13日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

2025年3月15日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service & knowledge…

Excellent customer service & knowledge promoting special offers to enhance the shopping experience. I think the retail assistant was called Sana Zainab & she was brilliant!

2025年3月14日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Simon and Zainab

They were very good hosts in the store and the service was very good. I got what I wanted to buy.

2025年3月14日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly experience

Went in today looking for a half-zip base-layer and found a great selection. Simon on the till was very helpful with signing me up for the Go Outdoors members club and with getting a further student discount

2025年3月14日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chinny & Simon both really helpful and…

Chinny & Simon both really helpful and friendly without being pushy, and the dog got an extra biscuit, we’re all happy!

2025年3月8日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great help given by shop assistant…

Great help given by shop assistant Simon in choosing the right equipment for my requirements. Good knowledge of the pros and cons relating to different gear and helpful advice on preserving and looking after items purchased. Thanks again.

2025年3月10日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly staff

Friendly staff, Simon and Chinny helped and advised as above and beyond expectations with an understanding of what my requirements were. Thanks guys

2025年3月8日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

My fav outdoor shop!

This has to be my fav outdoor shop. Thanks to the great service from Simon and Ehsan. They have great product knowledge and experience of the outdoors so they are great for purchases, advice and information. I can highly recommend this store.

2025年3月4日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great to still have a store like this…

Great to still have a store like this on the high street. Good range of products and the staff were really friendly and helpful.

2025年2月27日
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Brilliant customer care from Simon

Brilliant customer care from Simon. Very knowledgable and helpful in a non pushy way. I’d definitely recommend this store.

2025年3月4日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful staff

Being clueless about walking footwear I really appreciated Simon's help. He spent time explaining the different features to me so I could make an informed choice.

2025年3月5日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I met Simon at the Lancaster branch…

I met Simon at the Lancaster branch today.Very good manners. Very easy to talk to. Very professional service from him .very helpful too.He set up my loyalty card for me too. Top bloke.i would recommend this shop to other people. Thanks for your help today,Simon👍

2025年3月4日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great selection of outdoor kit and…

Great selection of outdoor kit and lovely assistance in store. Thank you 😊

2025年3月1日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Taking the time to properly explain the product, very friendly. Good student discount too.
Simon and Michael were brilliant.

2025年3月3日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly reasonably priced experience

Friendly service with top quality products.
Highly recommend the membership scheme £5 a year gives big discounts.
We will definitely return when we next need some outdoor clobber.

2025年2月8日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent Experience

Excellent customer service from Simon and Chinny, both chatty and cheerful - won’t hesitate to return

2025年3月1日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報