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GO Outdoors - Lancaster (Express) レビュー 

219
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TrustScore 5段階評価の5

4.9

キャンプ用品店
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所在地

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New Street 17, LA1 1EG Lancaster, England, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went to Go Outdoors Lancaster store, I needed a new pair of Walking. Simon and Lewis were super helpful and very knowledgeable bringing me all the size 13 boots they had until I found the perfect... もっと見る

企業が回答しました

5つ星のうち5の評価

We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into Lancaster store today to ask advice on wearing my rucksack properly as I have been having trouble with my shoulders. Lewis and Simon couldn't have been more helpful. They were patient an... もっと見る

企業が回答しました

5つ星のうち5の評価

Simon and Lewis so friendly and knowledgeable, we bought walking boots and a jacket today nothing was too much trouble, thank you so much

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Lancaster (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • New Street 17, LA1 1EG, Lancaster, England, 英国

4.9

優良

TrustScore 5段階評価の5

219件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(219)

過去12か月のレビュー数: 35,496件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Great shop with great employees

Great group of guys in the shop. Found exactly what I needed.

2025年4月14日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul who served us was fantastic

Paul who served us was fantastic, cheerful and helpful. Helped my husband choose his hat and our new festival chairs! Will open a can to him when trying them out at Kendal, Solfest and Lindesfarne 🍻🍻

2025年4月13日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Simon served me today and was…

Simon served me today and was excellent. Friendly, professional and knowledgeable.

2025年4月7日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Your staff in Lancaster were wonderful…

Your staff in Lancaster were wonderful and I am delighted withy purchase
I will return to the store.
I am less happy with the amount of emails I have got
It has no effect on me and I do not purchase on line

2025年4月6日
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff!

Been in a couple of times to grab bits for hiking, lovely guys working there, especially helpful when I went in to buy a new pair of boots.

2025年4月3日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Absolutely can’t fault the lads in the…

Absolutely can’t fault the lads in the Lancaster store. I was helped to find exactly what I was looking for an even some bits I didn’t know I needed. Great lads. Top job. Great store with a good range, not overly priced either!

2025年4月4日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Information from assistant

Information from assistant. He was prepared to ask questions and offer advice which made the process swift and easy. I was going to visit another shop to check out their boots but decided it wasn't worth it, I had what I wanted. Unfortunately, I don't remember the young lad's name.

2025年3月26日
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fabulous Experience

Had a fabulous experience in the shop today getting my son kitted out for DofE.
Ehsan and Simon looked after me exceptionally well.
Very pleased.

2025年4月3日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First class service

First class service

2025年3月25日
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service from Simon

Excellent service from Simon. He definitely knows the products. Good products purchased and will use this shop in the near future.

thank you Brian & Lynne

2025年3月11日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service.
My local outdoor store (Lancaster) has recently become GoOutdoors. I went to buy Nikwax. The sales advisor P. Saal (I hope I spelt it correctly) helped me join, and even reminded me to use my Blue Light Card. He was so kind and cheerful I left feeling very positive about the rest of my day.

2025年3月22日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shop for DofE expedition kit

Really helpful getting our daughter setup for her first DofE expedition. Great advice and good value. Thank you!

2025年3月20日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

No complaints, 5 star service

Ehsan and Simon both helped me pick a pair of walking boots today having no knowledge on the topic or what was best. They were super helpful and knowledgeable, couldn’t ask for much more! Sound guys .

2025年3月18日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First visit

Very helpful staff - surprised to find shop was now go outdoors (possibly needed promoting!)

2025年3月13日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service

2025年3月15日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service & knowledge…

Excellent customer service & knowledge promoting special offers to enhance the shopping experience. I think the retail assistant was called Sana Zainab & she was brilliant!

2025年3月14日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Simon and Zainab

They were very good hosts in the store and the service was very good. I got what I wanted to buy.

2025年3月14日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly experience

Went in today looking for a half-zip base-layer and found a great selection. Simon on the till was very helpful with signing me up for the Go Outdoors members club and with getting a further student discount

2025年3月14日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Chinny & Simon both really helpful and…

Chinny & Simon both really helpful and friendly without being pushy, and the dog got an extra biscuit, we’re all happy!

2025年3月8日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great help given by shop assistant…

Great help given by shop assistant Simon in choosing the right equipment for my requirements. Good knowledge of the pros and cons relating to different gear and helpful advice on preserving and looking after items purchased. Thanks again.

2025年3月10日
自発的なレビュー
GO Outdoors - Lancaster (Express) ロゴ

GO Outdoors - Lancaster (Express) からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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