ウェブサイトにアクセス

GO Outdoors - Leek (Express) レビュー 

241
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
レビューを書くウェブサイトにアクセス
レビューを書く

所在地

所在地を変更

34 Derby Street, ST13 5AB Leek, Staffordshire, GB

•
01538 712731

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bought some boots and other camping equipment. Shelagh was very helpful with the boot options and was able to provide me with her own personal experience in a couple of the boot choices. Very helpful... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into go outdoors because I needed sturdy footwear for hiking and I wasn’t too sure what to get. The team at go outdoors were super knowledgeable! They allowed me to walk around wearing the boot... もっと見る

企業が回答しました

5つ星のうち3の評価

This is a difficult one to grade as the Leek store were absolutely spot on. Jenny was above and beyond helpful. However, Jenny and I discovered that other stores do not take data protection seriousl... もっと見る

5つ星のうち4の評価

Great product range. Opted for collect from local shop on this occasion... a bit slower than expected but ok in the end. Please enclose a vat receipt with these purchases in future or modify the websi... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Leek (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 34 Derby Street, ST13 5AB, Leek, Staffordshire, 英国

  • 01538 712731

4.8

優良

TrustScore 5段階評価の5

241件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(241)

過去12か月のレビュー数: 35,808件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

I found the walking shoes I was looking for and very reasonable price.

I found the walking shoes I was looking for and my favourite colour too. They were on sale. The girl in the shop was very helpful. 😄

2024年7月4日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff, made joining and purchase easy, quick to explain various discounts.
Nice shop.

2024年6月13日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Price

Price, and helpful staff

2024年6月8日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great town centre store

Great range of walking products for a small store. Excellent customer service (Rachel)

2024年6月8日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff always friendly and helpful

Staff always friendly and helpful

2024年5月6日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service

Friendly, helpful staff. Quick efficient service

2024年5月21日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service.

The woman that served me was exceptionally helpful. I bought 4 camping chairs and she offered to carry them to my car! What a service. I obviously refused her offer, but it meant allot.

2024年5月16日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち3の評価

Satisfactory

I found a jacket ideal and good price. There were not many items in my size to try, I prefer to try on see fabric size etc find sizes come up small not much room so difficult ordering on line. One staff member excellent very helpful showed me clothes opened fitting room. Other two chatting not fussed. No greeting as entered shop.

2024年5月13日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Size 12 shoes purchased with ease.

My husband has been trying to get a pair of walking trainers in a large size for ages. He asked ( as usual) what they had in a size 12, only to be told to actually choose a pair he liked as they had most of them in a 12. What a result! The first pair he chose was in his size and fitted.
We also bought a top for our nephew, which was what we went in for in the first place. The shoes were a bonus. Jenny, who served us, was very pleasant and helpful and we are now signed up to the go outdoors club.

2024年5月13日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Great shop for outdoor clothing 👌

Great shop for outdoor clothing 👌
Only disappointment was that 15% off offer finished the day before our visit and then a new 15% offer started the next day 🤢

2024年5月7日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff helpful

2024年5月6日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Steph was absolutely fantastic 💯 %

2024年4月27日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The leek branch

I have been to the leek store on many occasions and always come away with a good deal on my item,s.

2024年4月25日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Hood service and a great product

I wanted a light weight walking shoe which was within my budget . The service and advice was good and I came away with what I required.

2024年4月19日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff always helpful I only bought a…

Staff always helpful I only bought a pair of walking socks.

2024年4月24日
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bought men’s waking boots and trousers…

Bought men’s waking boots and trousers today. Jenny was very helpful . Great savings also picked up a couple of backpacks at a fab price.

2024年4月17日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Leek Go Outdoors …2024

I have visited the Leek store twice this week, 10/11th April, and I have to say what great staff you have. On Wednesday, Sheila helped me with buying walking boots, Sheila was very informative and very patient, and Rachel was very polite at the till, I then returned today, 11th April and sue and Jenny, again very informative and helpful with the product I was wanting, overall again great staff in the leek store, keep going ladies your doing a great job 😁😁

2024年4月10日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Rachel was helpful

Rachel gave my wife and me good advice about a water-proof top and leggings resulting in a pleasing birthday present for me. She was approachable without being at all intrusive. We will certainly be visiting the shop again.

2024年4月5日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A really good store to shop in

A really good store to shop in. Helpful staff and well stocked. Rachel that helped me was very professional.

2024年4月3日
自発的なレビュー
GO Outdoors - Leek (Express) ロゴ

GO Outdoors - Leek (Express) からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報