GO Outdoors - Lincoln レビュー 

2,609
TrustScore 5段階評価の5

4.8

Former Dunelm Mills, Outercircle Road, LN2 4LA Lincoln, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Was served by a beautiful young girl called Amy who helped my husband and I pick the perfect hiking shoes. She had great product knowledge and advice, and was super friendly, ended up going home with... もっと見る

企業が回答しました

5つ星のうち5の評価

We came to Go Outdoors as have a camping trip planned next weekend. We ended up buying a table and air mattress which both appear great! When paying, we were asked if we wanted to join the go outdo... もっと見る

企業が回答しました

5つ星のうち4の評価

Ordered 3 Items: 2 chairs and 1 storage unit. Arrived at the campsite, went to build the storage unit, and half the components were missing!! --- ADDITIONAL INFORMATION Go Outdoors Linco... もっと見る

企業が回答しました

5つ星のうち4の評価

I went to Lincoln Go Outdoors to get advice about comfortable walking shoes. James couldn't have been more helpful & patient- I tried several pairs! He was friendly & seemed genuinely interested in us... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Lincoln について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Former Dunelm Mills, Outercircle Road, LN2 4LA, Lincoln, 英国

  • 01522 214001

4.8

優良

TrustScore 5段階評価の5

2609件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,609)

過去12か月のレビュー数: 35,808

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Owen went above and above

Owen was super helpful advising with the replacement tent pole and even taking me to the item in store as there wasn't a queue at the til. He provided advice with differing poles and even next steps with a larger tent. He reminded of Blue light discount at the til as well. What a great experience will be purchasing our larger tent from there soon!

2026年4月26日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Top service from Ben, Alexandra & Lewis

Great service from Ben, Alexandra & Lewis. Superb help on footwear & waterproofs at the Lincoln store…..will come back again!!!!

2026年4月25日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and advice from Ben

Great service and advice from Ben today, very knowledge and patient

2026年4月25日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent staff member Ben…incredibly…

Excellent staff member Ben…incredibly helpful…very patient, with nothing being too much trouble, which was very welcomed after a long shopping outing getting ready for D of E!! Thankyou Ben

2026年4月25日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely store and Staff

I was helped in store today by a lovely lady called Jan. She helped me to find my item and took the time to assemble it for me ( none were on show ) so I could could make a decision on my purchase. Very helpful. The girl on the til was also very friendly and seemed happy to be there to help. It’s a Great store with very nice Staff. Thank you

2026年4月22日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff


Great staff, from being welcomed at the door to expert knowledge and friendly and helpful staff. Store feels like it's improved hugely and the team are great.

2026年4月16日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Ordered this item twice in medium the…

Ordered this item twice in medium the only size in stock, then while waiting for my order to arrive both times Go Outdoors have cancelled my order, very poor. Paid £5 for Go Outdoors membership card and they've kept that.

2026年4月11日
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

You don't get this online!

How refreshing to be served by such considerate staff from my initial phone call to the store to reserve an item to Josh who assisted me in store and to my car and the young man on the tills who ensured I got the best deal. Well done all

2026年4月17日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I bought a pair of Scarpa Walking boots…

I bought a pair of Scarpa Walking boots in the Lincoln branch of Go Outdoors yesterday. Ben was a fantastic help. My main concern was to find ones that were as waterproof as possible and he talked me through the features of different boots with this regard. He listened carefully to my concerns and found a great pair of boots that fit beautifully. He showed me products to care for them. He encouraged me to try on a few more pairs of shoes to be sure. Thanks Ben!

2026年4月15日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Donna made the whole experience…

Donna made the whole experience bearable. It was busy but she handled everything with courtesy and grace.

2026年3月22日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service, thanks Owen

Owen was very helpful and well informed about the Naylors department (equestrian), proper customer service!
More generally disappointing that the kiosk service is currently unavailable for items not in stock and not returnable once they leave the store. Not Owen’s fault. Come on Go!

2026年4月12日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Bike purchase

Bought a Polygon bike for my nephews birthday and Grant was extremely knowledgeable and overall service was brilliant. Highly recommend.

2026年4月11日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

The staff were very good and explained…

The staff were very good and explained that they were unable to place an order for me and that I had to do it online.
This is not convenient as when I did an order online it would not give me the reduced cost for being a member so I went back in store and they asked me to call customer services.
I was on hold for sometime for several occasions and on the first occasion they cut me off.
Eventually they managed to link my account to my membership card and then I was able to place an order.
Would have saved me a lot of wasted time if the store could have placed my order on my behalf.

2026年3月27日
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Super helpful

I was looking for a good rucksack for my upcoming Gold DofE expedition and Owen was super helpful. He went through various options at different price points and helped me decide on the best one for my needs. Highly recommend!

2026年4月10日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We wanted to buy a new mountain bike…

We wanted to buy a new mountain bike for my son and Owen who served us couldn’t be more helpful. He gave us advice on what to look for and getting the correct size for his age. Owen also had an excellent knowledge of all the bikes and what would be good for a teenager. We bought an excellent bike and couldn’t be more happier with the superb service. Thank you so much.

2026年4月4日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Looking for walking boots

Looking for walking boots
Assistant: Lewis 17 yrs male

Very considerate and helpful, not rushed. Polite

2026年4月3日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service -Zan was an absolute star…

Great service -Zan was an absolute star and so helpful!

2026年3月30日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ask for Sam

Ask for Sam! She is amazing. Thank you for helping me find my shoes ❤️

2026年3月27日
自発的なレビュー
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Happy customer.

A fast, accurate and efficient 'click and collect' service from a local Go Outdoors store.

2026年3月17日
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly and helpful

Very helpful and friendly lads at Lincoln go outdoors! Helped me get my roof tent on my car and stayed after their shift ended

2026年3月9日
GO Outdoors - Lincoln ロゴ

GO Outdoors - Lincoln からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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