Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... もっと見る
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レビュアーのコメントを見てみましょう
The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and po... もっと見る
We'd like to thank the two "E's" Emma and Eric,for their invaluable help and attention in taking their time and focus choosing our new walking boots. Polite and knowledgeable staff are priceless, a... もっと見る
企業が回答しました
Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a goo... もっと見る
企業が回答しました
企業情報
GO Outdoors - Liverpool (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
17 Ranelagh Street, L1 1JW, Liverpool, 英国
- 0151 559 1827
4.9
優良
853件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I always have a great experience when…
I always have a great experience when shopping with this company .
2026年6月22日
GO Outdoors - Liverpool (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
purchase a bike in nov 2005
purchase a bike in nov 2005. I rode 20 miles in total. recently the gears got tangled and i was launched off my bike. independant report states Bike was not assembled correctly. Go Outdoors looked at it for 20 seconds and said it had impact damage. No one else can see the impact only Go Outdoors. Now claiminfg for a refund in the small claims cousrt
2026年3月31日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Easy to order and came very quick
Easy to order and came very quick. Really pleased with product and price. Would definitely recommend and shop again. Thank you for a great service
2026年3月26日
GO Outdoors - Liverpool (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent, friendly service & unbeatable prices
Unbeatabld prices - Got a £400 pound product for £100!
Had to collect but service was prompt, friendly and professional.
Will definitely be visiting my locsl store soon.
Can we have a GO Outdoors in Bolton please?
2026年2月3日
GO Outdoors - Liverpool (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Thanking all the helpful staff at…
Thanking all the helpful staff at Liverpool over many years. Paul has helped me find outdoor clothing that has helped in my traveling. Camping snd cycling.
Sorry the store is closing
But just to say thank you to everyone. You kept me going through the Great British Changing Climate.
Mike
2025年12月15日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Paul served me very well and was very…
Paul served me very well and was very helpful but it’s very sad that the shop is closing
2025年12月23日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
After many years of going to this…
After many years of going to this store, and finding the service excellent and the staff friendly knowledgeable and always willing to assist, I’m sorry to hear it’s closing and the nearest store is Bootle we’re I feel the personal touch is lost and not in a very accessible place.
Come on Outdoors Liverpool deserves its own city centre store.
2025年12月3日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Came over for a pair of walking boots
Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the best deal based on things I was actually after, not just selling things I didn't want. Super nice guy, so helpful and made the experience really positive. Thanks Eddie mate 😁
2025年11月21日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Customer Service
Eddie was brilliant! I was undecided on a coat which he put aside for me for a few hours. When I came back for it, he was friendly, set me up with members discount and was giving me tips about the jacket which I hadn't noticed. Thank you Eddie, lovely experience!
2025年11月20日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Eddie has excellent customer skills
Eddie was very helpful and very pleasant. If I were to visit again and seek him out for advice
2025年11月17日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Paul & Eddie
Excellent service by Paul & Eddie, concerning a query which was rectified immediately.
2025年11月12日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
My son wanted to buy a new winter coat…
My son wanted to buy a new winter coat which meant the staff having to unlock numerous rails so he could try them on. The staff did so quickly and cheerfully (they must have to do this umpteen times a day I would struggle to stay cheerful myself!) the coat we wanted wasn’t in stock but Eddie not only ordered it for us for home delivery but assisted us to get a discount which was very welcomed. Eddie is a credit to the store and company.
2025年10月29日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Eric was very efficient
Eric was very efficient, helpful but not intrusive and gave good advice.
2025年10月30日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walking shoes
Went in for a new pair of walking shoes thanks to Eddie we found the perfect pair plus socks plus a new outdoor jacket, great quality and great price 👍,thanks Eddie
2025年11月10日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Eddie was very attentive and listened…
Eddie was very attentive and listened to what I needed and was able to get the discounts for me , thanks very much , a happy customer
2025年11月6日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Served by Eddie who was very helpful
2025年11月5日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Top Service!
I recently visited the Liverpool Express branch to look for a waterproof packaway jacket, and I was impressed with the service I received. Eric was personable and professional, found me the jacket and as it was a wet week in Liverpool I was pleased with my purchase.
2025年10月21日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Served by Eric
I bought Merrell walking shoes today to replace my current pair bought in the same shop which have been great value.
Great service from Eric who's always welcoming & gives good advice & help.
Always a positive experience & preferable to online shopping.
2025年10月24日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Thanks James
This was my second visit here this week. On Tuesday the staff were very helpful when I bought a day pack. I was there again today and James was super helpful and patient while I was looking for a winter jacket.
2025年10月24日
自発的なレビュー
GO Outdoors - Liverpool (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Liverpool (Express) からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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