Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... もっと見る
企業が回答しました
The sales associate James was really helpful answering all of my questions. He was extremely patient as I tried on several jackets (multiple times) while making up my mind. He was knowledgeable and po... もっと見る
We'd like to thank the two "E's" Emma and Eric,for their invaluable help and attention in taking their time and focus choosing our new walking boots. Polite and knowledgeable staff are priceless, a... もっと見る
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Really good shopping experience today. Emma was super friendly and helpful, answering all our questions and fetching different sizes of boots to try on. She seemed to genuinely care that we made a goo... もっと見る
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当該企業による記述
当該企業による記述

17 Ranelagh Street, L1 1JW, Liverpool, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Eric gave me great and knowledgeable advice and even went into his stocks to find and provide the exact measurement of footwear that I needed. Thanks Eric!

GO Outdoors - Liverpool (Express) からの回答
Return a item today and Eric and molly were so helpful
They didn’t have the item in store what l returned so have ordered it for me to be delivered to my home address
They were very polite and well mannered
Really nice shop with lovely staff

GO Outdoors - Liverpool (Express) からの回答
Super helpful staff on the shop floor and at the till. Eddie helped by finding my son’s DofE card which I didn’t know was possible. This store is small by go outdoors standards, but somehow it always has what I need!

GO Outdoors - Liverpool (Express) からの回答
Paul was knowledgeable, helpful and service-minded.
They have a good selection of backpacks.

GO Outdoors - Liverpool (Express) からの回答
We went to the Liverpool branch in central station. Nathan was really professional and friendly and helped us with our purchase. Emma was very professional when serving us.

GO Outdoors - Liverpool (Express) からの回答
Went into store today to purchase a fleece, Eddie was so helpful and polite. Always very happy with the service in this store.

GO Outdoors - Liverpool (Express) からの回答
Only popped in to pick up a parcel from the online store and Eddie was an absolute delight. Quick, super friendly, efficient; absolutely perfect customer service.

GO Outdoors - Liverpool (Express) からの回答

GO Outdoors - Liverpool (Express) からの回答
Thank you to Lea, Emma and James for their excellent customer service and help when I came into store this week to buy new walking boots. Great job!

GO Outdoors - Liverpool (Express) からの回答
James and Eric were helpful and led me to just what I wanted. Thanks

GO Outdoors - Liverpool (Express) からの回答
Great service from Emma and Mollie. Phoned up to ask if they had Smidge Insect Repellent (good stuff) in stock. No problem for them to go away and check stock levels - albeit upstairs. Later went in and bought 4. Very helpful staff. Happy customer

GO Outdoors - Liverpool (Express) からの回答
Great service at Liverpool store from James and Paul
Got great ‘go outdoors’membership deal plus added bonus of blue light discount
Excellent choice of rucksacks

GO Outdoors - Liverpool (Express) からの回答
Bought new pair of Scarpa GTX walking boots. Very helpful staff (James and ?Nathan) who got me a great price match and with what effectively came to a free pair of socks. Thanks!

GO Outdoors - Liverpool (Express) からの回答
Thank you Paul for helping me choose between 2 coats. Clear explanation of what the differences were and which weather conditions suited each coat - very polite and professional. If I was to suggest an improvement to the shop, I think the mirror needs to be relocated to where there is more space and not so close to a clothes rail. Thanks again.

GO Outdoors - Liverpool (Express) からの回答
Got exactly what I wanted. Assistant James was very helpful.

GO Outdoors - Liverpool (Express) からの回答
Excellent and knowledgeable staff offering sound advice.

GO Outdoors - Liverpool (Express) からの回答
Really helpful staff but still gave us space to browse and look around ourselves. Gave honest feedback and answers to our sometimes simple questions. Really appreciate the help!

GO Outdoors - Liverpool (Express) からの回答
Emma was very helpful in checking to see if there was a pair of trousers in an available size, and was very friendly and kind at the checkout too. She asked what I was going to do and had amazing customer service skills as well as smiles!

GO Outdoors - Liverpool (Express) からの回答
I have used Go Outdoors for many years now. Their customer service I have always found to be great.
Just recently i have been popping in and getting things in anticipation for a trip, there are three Go Outdoors people that where very helpful.
Eric, Eddie and Mollie.
Firstly on discussing the benefits of different types of jackets/materials for different terrains and weathers I would like to thank Eric for his time and knowledge. Getting me a good deal for a OEX Tirran Jacket which he ordered in for me for store collection (my choice).
Also many thanks to Eddie for giving me time and advice on a pair of Merrel Speed Strike 2 boots which turned out to be very comfortable and grippy. Really liked this boot unfortunately it developed a stitching fault, after phoning and speaking to Eddie regards the defect I took them back to store.
By now I had received my Tirran jacket but found it to be bigger in size than I had anticipated so I took this back as the same time as the boots.
Upon returning to store Mollie was at the counter and one by one she solved any problems I had with returns, upgrades and new purchases.
All three, Mollie, Eddie and Eric assisted in making my experience a positive and pleasant one. Thank you for your help
Today I shall be back to the store to pick up a nice pair of Scarpa Rush Trk Boots as an upgrade at avery good price.
Might get a nice pair of walking pants too
Many thanks
I do recommend this store and staff.

GO Outdoors - Liverpool (Express) からの回答
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