I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... もっと見る
企業が回答しました
Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... もっと見る
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Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... もっと見る
企業が回答しました
Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... もっと見る
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当該企業による記述
当該企業による記述

107 Rimrose Road, Bootle, L20 4HN, Liverpool, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ryan and David were very helpful, great service from great staff.

GO Outdoors - Liverpool からの回答
After ordering items online that got returned to the warehouse despite going camping in 2 days!!
Ryan and Becky helped me in store, got the items our family needed. Could not recommend the store and these two any more. Thank you 😊

GO Outdoors - Liverpool からの回答
I received a email saying my order was in stock and awaiting collection. I travelled to store to find only half of my order had arrived ( two part order) why wasn’t I told only one item had arrived. It took two more trips to the store to complete my order.
It was not the stores fault,they were very good

GO Outdoors - Liverpool からの回答
Really helpful guys in there, not often I go into somewhere and they understand what I want from the broken gibberish knowledge I know about camping and attachments. Really helped me a lot, the fella with the beard, pretty laid back and wanted to help! Will be coming back to this go outdoors store specifically because of them 👍🏽

GO Outdoors - Liverpool からの回答

GO Outdoors - Liverpool からの回答
Love your shop good pricing good stock also friendly staff and helpful to

GO Outdoors - Liverpool からの回答
Always good deals an as a local place i go too for all my stuff i need i get an if not in they order for me many thanks 🫡

GO Outdoors - Liverpool からの回答
Went to store yesterday (11/08) to purchase a new tent after being helped by Calum I believe his name was I then go the amazing assistance from Becky who went above and beyond to find me a ground cover for the tent I have purchased she searched and found me an alternative which will absolutely sort me out.
Thank you the Liverpool store keep up the hard work….ignore the 1 star reviews they are just Karen’s

GO Outdoors - Liverpool からの回答
IAfter reading your reply I followed the link it took me to the same loop of unable to leave any info. Minus one star now.
I bought a waterproof jacket in the Liverpool store. It left dye all over my clothes the first time I wore it. Took it back to the shop got a refund. Was told someone would contact me as my clothes were damaged. Received a phone call to say I would have to go onto their website and contact customer services with photos and details. I had already done this in the shop but I went onto the website sent me round in a circle. No way to do it. Giving them.one star as I got a refund but faulty goods and no way to make a complaint

GO Outdoors - Liverpool からの回答
Everything you need & helpful staff great prices with the discount card

GO Outdoors - Liverpool からの回答
Reece and Callum in Bootle go outdoors went above and beyond to help me fix my bike. Couldnt do enough. Thank you

GO Outdoors - Liverpool からの回答
Visited on an extremely busy Saturday afternoon and was blown away by the super customer service. Paul dealt with my query about the walking poles I have recently purchased really efficiently and nothing was too much trouble even though the store was busy. I was in my way home within minutes and fully confident in using my purchase effectively. Great work Paul, thank you!

GO Outdoors - Liverpool からの回答
Laura was wonderful. I had a click and collect order to collect.
No problems very efficient and offered to help me carry my purchase to the car.
A very good experience.

GO Outdoors - Liverpool からの回答
Nice spacious shop with plenty of display items. Helpful staff (Callum, Amber) who went above and beyond to rectify an issue caused with an online purchase. Thanks both.

GO Outdoors - Liverpool からの回答
We’re new to camping and a friend suggested we try GO Outdoors for camping equipment. In the store we spoke to Paul who was very helpful. He gave us lots of good tips and he was very knowledgeable on all the GO Outdoors products. We will definitely return to store again and also recommend to family and friends.

GO Outdoors - Liverpool からの回答
Never been in such dirty changing rooms! Looked like they hadn’t been hoovered/cleaned in weeks!
Staff very inattentive except with each other ( hanging round in huddles)
Had to queue for ages to pay as the young man on the til didn’t bother to get another cashier to help. Also all he was interested in telling us was that he couldn’t wait to go home! He could at least apologised for keeping us queuing .
Wont be going there again!
Go outdoors liverpool needs a good shake up.

GO Outdoors - Liverpool からの回答

GO Outdoors - Liverpool からの回答
This was our first visit to GO Outdoors and having found the items we were looking for, we were advised about the benefits about becoming a member. We have become members and will be returning in the future.

GO Outdoors - Liverpool からの回答
Great range of items in store. Got exactly what I was looking for at exceptionally good price with the members card. Went to the Bootle branch upon arrival Paul C was very helpful & greeted me, even went the extra mile to compare pricing for me so I could get a bargains on savings (which I didn't mind) excellent bloke, tip top service!

GO Outdoors - Liverpool からの回答
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