GO Outdoors - Liverpool レビュー 

2,049
TrustScore 5段階評価の4.5

4.6

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... もっと見る

企業が回答しました

5つ星のうち5の評価

Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... もっと見る

企業が回答しました

5つ星のうち1の評価

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Liverpool について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, 英国

  • 01513 059590

4.6

優良

TrustScore 5段階評価の4.5

2049件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(2,049)

過去12か月のレビュー数: 35,808

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I have awarded 5 stars because the…

I have awarded 5 stars because the staff are brilliant. They can not do enough for you, particularly young Jenny. She went out of her way to help an old man (me). Her knowledge and advice was invaluable, thank you Jenny for your time and dedication. Normally I dread the thought of shopping, today I left the store an extremely happy customer.

2026年1月23日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Jenny and Josh

Jenny and Josh especially really
Sorted me out good people top service

2026年1月23日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

On visiting go outdoors Liverpool…

On visiting go outdoors Liverpool yesterday I was pleasantly surprised how easy it was to get a pair of walking boots with the great advice and help from Paul who is an expert in this field, there was no pressure to buy more expensive boots or cheaper ones just what was going to be right for my feet and the correct size ,Paul even showed me different ways to lace the boots for more comfort to which I had never even thought about ,in short if you need walking boots I would highly recommend a visit to this store Paul you are an asset to go outdoors thank you so much for your help and advice the boots have had there first outing this morning, and they are perfect the scarpa full gortex are fantastic with bone dry feet too .

2026年1月12日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

It’s good to talk (and walk)

I visited Go Outdoors, Liverpool, with my son for new boots so he was properly kitted out to climb Snowdon and walk along some long trails. He tried so many different styles but couldn’t find the right ones that either didn’t affect his ankles or were the wrong width etc. Thankfully I got talking to Paul who found the perfect boots, first time, for my son. His knowledge and customer care was first class👌 He took the time to chat about scenic trails, walks and climbs my son would enjoy, so we came out with not only the perfect footwear (and more), plus a list of walks my son can get to by public transport and enjoy with his mates. Thank you so much Paul for your patience and for inspiring my son to trek that little bit further.

2026年1月11日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

A massive thank you to Ken!

Amazing guidance from Ken, he massively helped us out with camping equipment & a new road bike. Would highly recommend using this store & a huge thank you to Ken again for all his help.

2026年1月2日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went buy a new ski jacket and Jenny was amazing

I went to the store to buy a new ski jacket and saw one one the sale rail, Jenny kindly held it at the till while I looked at others when I returned she had cross checked the price online which meant I got it cheaper. As a result I ended up buying some ski pants and a few other items which Jenny also applied the 15% discount available online too. What a great employee, honest and going the extra mile and in the end despite the savings I actually spent a lot more in store than I’d planned too. Great experience great member of staff.

2025年11月20日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great staff

Superb staff assistance from Jenny. Well done, always a pleasure visiting the store and receiving a nice welcome

2025年12月1日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち4の評価

After a mix up with bike keys for…

After a mix up with bike keys for batteries we had a great experience with Ken who couldn’t have been more helpful . Thankyou Ken . 👍

2025年12月10日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from the Liverpool store

Great service from the Liverpool store, amazing customer service from Reece highly recommended.

2025年11月28日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

We got great advice and service from…

We got great advice and service from Ken in the cycle department and Anna-May at the checkout. Marc and Inessa

2025年11月21日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Primrose Road Bootle Liverpool

Plenty of choices and beautifully presented store.
Morgan went to find a coat for me in my size and was extremely helpful and professional.

2025年11月19日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Jenny

Great service from Jenny, thanks :)

2025年11月18日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Was served by Jenny who was very…

Was served by Jenny who was very helpful and went out of her way to search for items that were not on the shop floor so helped order online delivery.

2025年11月18日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Knowledgeable staff member

Knowledgeable staff member, very helpful great advice thanks Ken

2025年11月17日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

David is a top employee

David was very polite & knowledgeable, which made my experience seemleess.

2025年11月12日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store

Great store , very friendly staff , especially Jenay who served with a smile & happy to help . Plenty of bargains inside i left with a smile on my face .

2025年11月10日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great customer service

Ryan properly squared me away. I went in to get a sleeping bag and fleece that weren't in stock. Ryan told me they were actually in a pallet that haven't been unloaded yet but we're doing it the next day. He took my number down and offered to leave them to the side one he'd unloaded them. Went in the next day to collect and pay.

He totally went out his way to help me out so just want to shout him out for going above and beyond.

2025年11月6日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Always lovely helpful staff and service

Always lovely helpful staff and service

2025年10月28日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Positive shopping experience great staff!

Came in just before store closing to look for a roof box and roof bars with zero idea of what I needed. We sought advice from Paul and he was able to talk us through the product finder tool. Paul advised us of the quality differences in the range of products helping us choose the most appropriate bars and roof box for us. He then went above and beyond beyond and talked us through installation. Really positive shopping experience.

2025年10月30日
自発的なレビュー
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Superb.

Vast display of products available. Staff on hand if needed. Competitive pricing.
Bought a Peter Storm branded insulated jacket
Great quality, fit & price.

2025年10月22日
GO Outdoors - Liverpool ロゴ

GO Outdoors - Liverpool からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報