I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Looking for a new pair of walking shoes today and was served by a very knowledgeable and helpful Maria. I wish all staff in all outdoor stores took the time to insure that you made the right choice. I... もっと見る
企業が回答しました
We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... もっと見る
企業が回答しました
I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... もっと見る
企業が回答しました
企業情報
GO Outdoors - Nottingham について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, 英国
- 01156 977365
4.7
優良
2735件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant
Patient, totally helpul and all the time in the world to give advice. Brilliant as usual.
2026年4月29日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and pleasant staff
Very helpful and pleasant staff - only too willing to let us try different sizes. Maria explained the difference between types of footwear clearly without being pushy so we could make up our own minds.
2026年4月29日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Simple collection!
I went to collect my order, the staff were very helpful. They went to fetch my order from the warehouse.
Perfect collection experience
2026年4月20日
GO Outdoors - Nottingham からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Maria was extremely helpful
Maria was extremely helpful, and very patient with me. She helped me try on lots of hiking shoes for my 'special' feet. Wonderful customer service, thank you
2026年4月27日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The store is always clean & tidy & well…
The store is always clean & tidy & well laid out. I found the items I wanted fairly quickly & they had my sizes as well. The assistant who served me was very good & she was also able to replace my membership card which I had mislaid
2026年4月21日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Thanks for the 4 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
More than happy with my Peter Storm…
More than happy with my Peter Storm jacket.will last me
2026年4月7日
GO Outdoors - Nottingham からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Rowan was amazing
We were served by Rowan who was a delightful girl and extremely helpful. She was very patient with us the whole time and was genuine and knowledgeable with all of her recommendations. It was a very enjoyable experience thanks to her
2026年4月18日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, Alex and Rowan were great at helping pick out shoes and Hannah on tills was dead friendly. No complaints, nice easy atmosphere
2026年4月16日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We were served with a big smile by Megan!
We were served with a big smile by Megan!
She was kind and was able to answer our questions. My walking boots are great and it meant I could walk up Mam Tor the following day 🤩. Thank you
2026年3月29日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Nottingham からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Everything Took longer than it needed to.
Firstly Online purchases failed, went in store for help, but they tried and were unable to get my account and the website to work. Had to contact customer services to sort out swapping my email over to a new system. Didn’t receive an email stating my click and collect had arrived in store. Had to ring and enquire. Then the in-store electronics were not working, hence quite a delayed whilst waiting to take the package away.
2026年4月5日
GO Outdoors - Nottingham からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
outstanding customer service
First, I would like to thank Maria for her outstanding customer service. She did not hurry us or point us to one product; she gave helpful advance on boot fitments and even after all these years showed us several different ways to tie boots, we had not seen prior!! Such service nowadays is rare. Happy with products and the store as always was spotless and well laid out.
2026年4月10日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good customer service.
2026年4月9日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
GO Outdoors - Nottingham からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Buying walking boots for daughters DoE
Buying walking boots for daughters DoE. I had no clue where to start. Maria in the Arnold, Nottingham store was so helpful. With advice and guidance. Highly recommend
2026年4月10日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Never sent updates on items
I phoned up and never got told where my order was .Never got an email to say my order was ready to collect has to ring again then only to be told that I can't have my membership card by a man at the tills
2026年3月28日
GO Outdoors - Nottingham からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Happy with the service.
2026年3月29日
GO Outdoors - Nottingham からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff and advised me on…
Very helpful staff and advised me on the best coat. Special thanks to a young lady called Emma who was very patient with me.
2026年4月3日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Visited the store last week to purchase…
Visited the store last week to purchase a rucksack for our Camino walk in June. I was assisted by Alex , who was super helpful and shared and advised me on tips for our walk along with guiding me how to choose the right rucksak for my needs. A very pleasant experience.
2026年3月25日
自発的なレビュー
GO Outdoors - Nottingham からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
lots of choices at great prices
lots of choices throughout the store ,many offers /discounts on all departments
2026年3月27日
GO Outdoors - Nottingham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。