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GO Outdoors - Oxford レビュー 

1,721
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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426 Abingdon Road, OX1 4XN Oxford, GB

•
01865 411020

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... もっと見る

企業が回答しました

5つ星のうち1の評価

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

企業が回答しました

5つ星のうち5の評価

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Oxford について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

1721件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,721)

過去12か月のレビュー数: 36,115件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Victoria was very helpful and…

Victoria was very helpful and professional in helping me choose a new jacket. She was well informed and very patient and really made the experience easy and enjoyable

2023年10月8日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

5つ星のうち4の評価

Lots of choice

2023年9月2日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi Mrs Vivien,

Thanks for giving us 4 stars.

We're happy that you're satisfied with our service and we appreciate you taking the time to leave us a review.

Hope to see you soon!

Best wishes,
Shaiza,
GO Outdoors Online Reviews Team.

5つ星のうち5の評価

Always good range of quality clothing and great service

Always good range of quality clothing, and I got just what I wanted very quickly. Liam, who served me, was polite and very helpful, pointing out additional discounts available to me for being a member of the National Trust. Cheers Liam!

2023年10月7日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good choice with really helpful staff…

Good choice with really helpful staff for all your outdoor/camping needs

2023年10月6日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were friendly and polite

Staff were friendly and polite, they helped me find what I was looking for with clear instructions. I bought a sale item and the discount didn't register properly but the cashier quickly changed it so it was correct.

2023年9月27日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The staff were very friendly and…

The staff were very friendly and helpful as I was in a bit of a rush, especially Liam who attended to my queries at the till. Thank you!

2023年9月23日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store with very helpful staff

Great store with very helpful staff. Liam served me and he was very polite and knowledgeable.

2023年9月3日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Liam was very helpful!

2023年10月2日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Liam was very helpful and friendly with…

Liam was very helpful and friendly with our purchases today. He was happy for us to open a box to check the table inside as there were none on display

2023年10月2日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Full marks for Liam and Louis

Today I was served by Louis and Liam. One helped me choose the right walking pole and the second told me how to get extra discount by being a member of the NT or RSPB

2023年10月2日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Helpful staff

Laura was really helpful giving advice when choosing a suitable waterproof coat. She knew about each one and checked the stockroom for other sizes. I would give her a 5* review. The 4* is for the shop as it doesn’t seem to have as much stock as previously.

2023年10月1日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service.

If there is anything you would like to discuss, please email us at onlinereviews@gooutdoors.co.uk and quote us the Trust Pilot reference number 1739 along with the store name.


Kind regards,

Maria,

GO Outdoors Online Reviews Team.

5つ星のうち5の評価

Ben was very helpful

Ben was very helpful, he helped me try on a variety of shoes and was very speedy

2023年10月1日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Responsive staff and friendly

The team are always responsive and helpful. They are warm and friendly. They know their stuff and give advice if asked. They interact with people very respectfully in terms of personal space I notice too eg showing how to fit a ruck sac to your own frame. Thank you.

2023年9月17日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic service and advice from the…

Fantastic service and advice from the knowledgeable assistant that helped me

2023年9月29日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Liam was really helpful and very kind

Liam was really helpful and very kind! Impressive service! Thank you

2023年9月30日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Good service from liam

Liam was very helpful with explaining d of e discounts and was very sweet!

2023年9月30日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Buying a sleeping bag

Fantastic staff and Liam was particularly helpful.

2023年9月30日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very friendly and helpful staff

Very friendly and helpful staff, especially Liam, Kenny and Steve. Got good advice about the holdall I was looking for. Huge amount of stock. Good pricing for members - worth paying a fiver for the big discounts!

2023年9月29日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful and polite.

Visited store to return a fleece which we'd purchased in error; Liam was very helpful, polite and cheerful. And then again when I made a purchase, advising on additional discount. Thanks.

2023年9月29日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Liam at the checkout saved us extra discount by pointing out that our membership to c&c club saved another 10%

2023年9月29日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

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