Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff just chatting. Laughing at customers in their faces and not taking work seriously.
企業が回答しました
The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... もっと見る
企業が回答しました
My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... もっと見る
企業が回答しました
企業情報
GO Outdoors - Oxford について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
426 Abingdon Road, OX1 4XN, Oxford, 英国
- 01865 411020
4.8
優良
1721件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GO Outdoors - Oxford からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Oxford からの回答
Hi Helen,
Thank you so much for the positive review.
We're pleased to see that you gave us 4* stars and hope you choose to shop with us again soon.
Thanks
Muhammed
GO Outdoors Online Reviews Team
GO Outdoors - Oxford からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Fantastic service from Liam today.
2023年10月21日
自発的なレビュー
GO Outdoors - Oxford からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Oxford からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Liam at the Oxford store was first class…
Liam at the Oxford store was exceptionally helpful searching for the boots I wanted. He found some similar mens ones that I tried on and then ordered some women ones on line for me which are being sent to my home address. I would certainly ask for him next time I visit the store.
2023年10月20日
自発的なレビュー
GO Outdoors - Oxford からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Really helpful and knowledgeable staff
2023年10月19日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liam was extremely helpful and friendly…
Liam was extremely helpful and friendly and made a point of making sure we knew about all the options available to us with regard to type and size of hiking boots. He made the experience very positive and unstressful!
2023年10月20日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent customer service
Vicky H was very helpful in helping me select a waterproof jacket and very encouraging.
2023年10月2日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The manager tomas,is a credit to your…
The manager tomas,is a credit to your company.great service.thankyou,i look forward to shoppping with you again
2023年10月17日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Fantastic customer service
Fantastic service from Louis helping me fit my walking boots, and equally helpful from Liam at the tills who helped me price match my purchase!
2023年10月16日
自発的なレビュー
GO Outdoors - Oxford からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Everything was great
Everything was great. Service for shoes was a little slow initially but Liam on till was super helpful and lovely which I appreciate enormously!
2023年10月16日
自発的なレビュー
GO Outdoors - Oxford からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent and knowledgable service to…
Excellent and knowledgable service to help me choose suitable hiking boots from Billy, and helpful advice regarding the membership from Liam at the till.
2023年10月14日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff. Good experience. Great store in Oxford.
2023年10月14日
GO Outdoors - Oxford からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
They are brilliant
They are brilliant, especially Tomas! Great service always. Shame the roof leaks. Wish the management would do something about it.
2023年10月14日
自発的なレビュー
GO Outdoors - Oxford からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great Customer service
popped into the Oxford store today - was helped out by Liam who answered all my questions and more! Great customer service.
2023年10月13日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good walking shoes
Very helpful,friendly and cheerful staff.
Lucy in the boot and shoe area was very knowledgable and particularly helpful as I made my way through different choices, i purchased the pair that Lucy had recommended when I arrived in store!
2023年10月13日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
When fitting is important.
Wide range of camping gear made it easy to evaluate what I was looking for. For example tried two rainproof coats and L fitted on one while M fitted for the other.
2023年10月12日
GO Outdoors - Oxford からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Good Calor distributor
Knowledgeable staff. Quick and straightforward swap for refilled gas cylinder. All worked well and team were pleasant and helpful.
2023年10月3日
GO Outdoors - Oxford からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liam was exceptional
Liam was exceptional. I arrived just before closing and was treated as though I was Liams very first customer.
He was kind, knowledgeable and keen to help. Thank you Liam 🤩
2023年10月9日
自発的なレビュー
GO Outdoors - Oxford からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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