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GO Outdoors - Oxford レビュー 

1,721
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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426 Abingdon Road, OX1 4XN Oxford, GB

•
01865 411020

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... もっと見る

企業が回答しました

5つ星のうち1の評価

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

企業が回答しました

5つ星のうち5の評価

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Oxford について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

1721件のレビュー

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4つ星
3つ星
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,721)

過去12か月のレビュー数: 35,992件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Fantastic welcome from Gemma!

2023年12月3日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very friendly and helpful

Very friendly and helpful, I was assisted by Liam.

2023年12月2日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very good service

Very good service, Liam was especially helpful

2023年12月2日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing service

Liam was absolutely fantastic! He was so friendly and helpful and sorted the problem we had straight away. I will definitely be returning to the store given his customer service.

2023年12月2日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing customer service

Amazing customer service! In there almost every week to collect parcels, all staff are polite, reliable and really lovely! Happy to have a chat and provide a really comfortable environment. Not one bad thing to say, outstanding service everytime.

2023年11月29日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Mirelle and Thomas were very helpful

Mirelle and Thomas were very helpful! Highly recommend !

2023年12月1日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Rucksac purchase

We visited the Oxford store today and we could not have had better service. Paul was extremely knowledgable and very helpful in advising us about a rucksack suitable for our granddaughter who is going travelling. The range, quality and value were first class but the most important aspect was the advice.

2023年11月29日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I work for an organisation where I…

I work for an organisation where I support rough sleepers in Oxford. I was very impressed with the manager and Kenny who supported in purchasing tents and under blankets for those in need. Thanks so much!! Richard

2023年11月29日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Shop assistant had very pleasant manner…

Shop assistant had very pleasant manner and you had my size! Dud my shopping in 15 mins flat! Brilliant! Think that’s my 4th Berghaus cagoule I’ve bought in last 20yrs! Still love 2way zips! My one criteria!
And know i can always park!

2023年11月21日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I had bought an American portable gas…

I had bought an American portable gas heater online but the flame would not ignite with a gas cannister bought the week before at Go Outdoors. Jess was more than helpful and over an extended period of time fiddled with the setup mostly outside the store. Thanks so much Jess for taking the time to help.

2023年11月21日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul was mega helpful this evening…

Paul was mega helpful this evening buying sleeping bag and roll mats for twins 4 year olds. He knows his stuff and helped me avoid silly mistakes. Great job as always 👍

2023年11月27日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Huge selection of stock at good prices

Huge selection of stock at good prices. Good service from Gemma 👍

2023年11月26日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The legend that is Louis. Brilliant knowledgeable advice from…

Brilliant knowledgeable advice from Louis on boots and walking. Really helpful assistant at tills fin. Great experience

2023年11月27日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and great selection

Great service and great selection. Couldn’t fault anything!

2023年11月26日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Reese was very helpful and efficient

Reese was very helpful and efficient. Excellent customer service with a smile.

2023年11月26日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful and friendly staff

Went into the Oxford store today. the experience was very good , staff was very helpful especially Gemma on the checkout. she was very cheerful and happy in her job and very efficient in her job I will call again when I’m in the area next thanks again

2023年11月26日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Wes and Fin extremely helpful and understanding of our needs

Both Wes and Fin were extremely helpful. Wes very knowledgeable about footwear and didn't make me feel pressurised at all and offered helpful solutions to what I was asking for. Fin was equally understanding at the till when we didn't have our membership card and the till came up with a different price than we were expecting and sorted it out with a smile and a full explanation. Will definitely go back when needing something else

2023年11月24日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service!!

Excellent service every time I visit! The team are always helpful, friendly and welcoming

Tomas is one who stands out but all are amazing!

2023年11月25日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service A1

Excellent service A1
Staff helpful and knowledgeable

2023年11月24日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thanks to Billy and Luke @GoOutdoirs…

Thanks to Billy and Luke @GoOutdoors Oxford - super patience and informed! Love my new walking boots - bring on the walking, whoop hoop!

2023年11月25日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

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