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GO Outdoors - Oxford レビュー 

1,721
•
TrustScore 5段階評価の5

4.8

キャンプ用品店
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426 Abingdon Road, OX1 4XN Oxford, GB

•
01865 411020

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... もっと見る

企業が回答しました

5つ星のうち1の評価

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

企業が回答しました

5つ星のうち5の評価

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Oxford について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

1721件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,721)

過去12か月のレビュー数: 35,992件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Happy outdoor customer

I was collecting an online order which had been ready within an hour. Mirelle at the cash desk was very friendly and efficient, renewed my GoOutdoors card and accepted my YHA membership without my having proof with me. Thankyou. I will doubly enjoy my Dryrobe!

2023年11月24日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

The guy on the till was super helpful

2023年11月24日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very nice staff,very good costumer…

Very nice staff,very good costumer service

2023年11月24日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service from Liam, Laura and other members of the Oxford team. It’s so nice to go into a well-stocked shop and find knowledgeable, polite and enthusiastic people working there. Discounts are good too!

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Luke was really helpful

Luke was really helpful - I would highly recommend his services!

2023年11月22日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Lovely store and team

Great support from the team on Sunday afternoon — knowledgeable and supportive. It was my first visit to the store and layout is a little daunting at first. We quickly learned how to navigate it though and there were plenty of staff members looking for opportunities to help.

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Served by Wes when buying walking…

Served by Wes when buying walking boots. Extremely helpful and knowledgeable

2023年11月21日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

staff

thanks to laura and especially paul, at oxford, for chasing down and ordering in the sleeping bag i was after today.

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Couldn’t have asked for better service

Couldn’t have asked for better service! What a great store. Louis was so helpful. Thank you

2023年11月20日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service on 11…

We visited Go Outdoors in Oxford on 11 th November. We were served by Luke and Billy in the footwear department. They were charming, efficient and knowledgeable, getting boots quickly and ensuring the fit was good.
Excellent service

2023年11月11日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Campervan adventures

I have just brought my very first campervan and popped to go outdoors to gather some bits and wow there is a lot to choose from. A lovely lady Laura was able guide me and show me some essentials that I may need for my new adventures! Thank you Laura you made my life alot easier!

2023年11月20日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

We're really glad you took time out to rate us as 5 stars here on Trustpilot. Hopefully we can deliver more wow experiences for you in the future.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ben was really helpful serving us

Ben was really helpful serving us - thank you

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Exchange of leaky walking boots

I bought a pair of Merrill walking boots at the end of last year in Go Outdoors that split at the soles and making both my feet wet. I asked if I could exchange them and I was helped by Louis and Lucy who were both very cheerful in the face of the till not making this job very easy for them plus the fact I should have cleaned the boots prior to returning them to the shop! They were very kind and helped me to quickly find a replacement. Excellent service from Go Outdoors and especially from Louis and Lucy. Thank you very much 😊

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great range of products and superb customer service

Great range of products and superb customer service. staff were very helpful and Reese who served us was efficient, knowledgeable and helpful. please keep up the great work!

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service and choice at Oxford.

Great service and choice at Oxford.
Staff very helpful especially Sax who knows a lot about the equipment.

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly helpful staff

Incredibly helpful staff (in direct contrast to telephone customer services) who went out of their way to help me.

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great knowledge and very patient

Great knowledge and very patient. Oxford store are great and Max very helpful.

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great shop and super friendly staff…

Great shop and super friendly staff with great knowledge. I'm was served today by Reece who was extremely polite and couldn't have been more helpful.

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great Black Friday deals and support in…

Great Black Friday deals and support in store.

2023年11月19日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Laura was really helpful

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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