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GO Outdoors - Oxford レビュー 

1,721
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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426 Abingdon Road, OX1 4XN Oxford, GB

•
01865 411020

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... もっと見る

企業が回答しました

5つ星のうち1の評価

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

企業が回答しました

5つ星のうち5の評価

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Oxford について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

1721件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(1,721)

過去12か月のレビュー数: 35,992件

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5つ星のうち5の評価

The team were very knowledgeable and…

The team were very knowledgeable and patient while I made my choice of walking boot. I am very happy with my purchase.

2023年11月17日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Liam was very helpful

I went to collect an order I had placed online. Unfortunately the item sent to the store for me was not the item I had ordered. I understand this is nothing the Oxford store has control over. I spoke to Liam in the Oxford store and he was very helpful and empathetic to the situation. He kindly refunded me for the incorrect order and placed a new order for me for delivery to my home. Liam was apologetic for the situation and made be come away from the store with a smile... despite not coming away with what I went there to collect. 5* for Liam. 0* for whoever packed the item from the online order.

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for the amazing review!

I am delighted to hear that you are happy with our service. I will pass the feedback to the relevant department for future improvements.

We hope that you continue to shop with us.

Regards,
Faiza,
GO Outdoors Online Reviews Team.

5つ星のうち5の評価

Liam was very helpful.

Liam was very helpful and was able to help me sort out my membership with no problems. He was a very polite young man.
He had great customer service skills.

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Clothing Legends

Legends on clothing, gave me excellent advice.

If you come to this store and need clothing advice make sure to ask either Helen, Laura or Victoria for their help, couldn’t recommend their help more then this!!!

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly till service

Good and friendly service at the the till.

2023年11月17日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful

Very helpful
Listened well

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very positive hour in the Oxford store…

Very positive hour in the Oxford store - various staff were very helpful finding us the right sizes and prices, and then Liam was very helpful on the till, so would very much recommend

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Liam is a legend

I was served by Liam and he was great. Thanks Liam!

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent choice and very supportive…

Excellent choice and very supportive staff. Given very valuable advice. Highly recommend.

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great service from Billy

Great service from Billy helping me buy a pair of boots suitable for the West Highland Way at a great price.

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great store

Great store, excellent stock of everything and really nice customer service - great job Liam!

2023年11月18日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Paul gave me great advice

My daughter is shortly going to travel in the far east for the next 6 months or so.
She needed suitable equipment for this and her subsequent overseas research projects in support of her future as a biologist.
Paul gave great advice to cater to her specific needs and didn’t try and upscale her needs; instead giving solid advice and hints to help her make the right decisions.
She walked away with just the right rucksack and ideas towards her potential needs as she prepares for her next adventure.

2023年11月16日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

My daughter and I came in this morning…

My daughter and I came in this morning to get a new patio gas tank. We were served by Steve who couldn’t have been more friendly and helpful. He even carried the very heavy tank to our car. Thank you Steve!

2023年11月17日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Knowledgeable staff

Came to the store today looking to buy waterproof footwear. Paul’s knowledge and understanding of what we were looking for was first class. He was even able to help with the best thickness of sock that would work well with them. Thanks Paul!

2023年11月15日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Tomas and Gemma were very helpful

Tomas and Gemma were very helpful, friendly and patient as we went through a complex return process and then bought some other goods.

2023年11月15日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Help with Berghaus coats much appreciated

I ordered two sizes of Berghaus Glissade into store as Click and Collect, as I was unsure which would work best with my interactive fleece - Thomas, Gemma and several other members of staff were extremely helpful, finding my items quickly, helping me try on, advising upon request and then assisting me to return the less preferred size. Another great experience at this store (& picked up a few other bits on my way out!). Thanks

2023年11月15日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Helpful friendly staff

Helpful friendly staff. Helped me find the right type of boot and priced well.

2023年11月14日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Really helpful advice

Really helpful advice. The salesperson was knowledgeable and experienced. Also, she was not overbearing. At no point did I feel pressurised. She gave me plenty of space to make up my mind.

2023年11月6日
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Thanks to Laura for helping me

Thanks to Laura for helping me! She made my parcel drop off super easy!

2023年11月14日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I found the items I wanted

I found the items I wanted, and a few more which I didn’t expect to see and bought. The salesperson, Laura, was most helpful and friendly and seemed to go out of her way to serve me.

2023年11月13日
自発的なレビュー
GO Outdoors - Oxford ロゴ

GO Outdoors - Oxford からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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