GO Outdoors - Poole レビュー 

GO Outdoors - Poole からの回答

2026年9月25日

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月23日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月20日

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月19日

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月18日

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月18日

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月18日

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月18日

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月18日

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月17日

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月16日

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月16日

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月18日

We appreciate you taking the time to leave your feedback. This is used to identify areas when there is room for improvements to be made in the service provided.

We are sorry to hear of your experience in store when asking about your membership card. This is not how we would expect customers' queries to be dealt with and your comments have been passed on to the store's management team to be investigated further.

Membership cards can take up to 15 working days to arrive and we are still within this expected timeframe.

To access our members' prices without a physical card just log in to the GO Outdoors website with the email address associated with the order and the discounted prices will automatically apply.

For in-store purchases a colleague should be able to locate your membership if you can confirm your details.

We appreciate you bringing this matter to our attention and hope we have the opportunity to restore your confidence in us in the future.

Kind regards,
GO Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月14日

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月12日

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月11日

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月11日

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月10日

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

GO Outdoors - Poole からの回答

2026年9月8日

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team