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GO Outdoors - Reading (Express) レビュー 

189
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TrustScore 5段階評価の5

4.8

キャンプ用品店
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Chain Street 3, RG1 2HX Reading, England, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What a pleasant experience. Being greeted upon entry and when asking for assistance it was friendly and proffesional. Being foreigners traveling always brings questions not normally dealt with. Like... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... もっと見る

企業が回答しました

5つ星のうち1の評価

Purchasing was no problem but I didn’t get a VAT receipt and 3 times now completed forms online asking for one as I need it by tomorrow and still nothing, I then phone up for a message to say for VA... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any... もっと見る

企業が回答しました

企業情報

  1. キャンプ用品店
  2. アクティブウェア店
  3. 自転車屋
  4. 登山クラブ
  5. 乗馬サービス
  6. ランニング用品店

GO Outdoors - Reading (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

  • Chain Street 3, RG1 2HX, Reading, England, 英国

4.8

優良

TrustScore 5段階評価の5

189件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(189)

過去12か月のレビュー数: 35,714件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Good visit

Good visit, helpful staff and I found what I needed straight away!

2025年4月25日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

GREAT SERVICE

I don’t usually leave reviews but had write about the Fantastic service I received from Sammi. I had difficulty choosing a backpack and Sammi was extremely helpful. Nowadays, it is so rare to find a helpful assistant. Thanks Sammi.

2025年4月24日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent Customer Service

Veronica provided excellent customer service. I called ahead to check the product was available. Veronica explained the membership and discount. I visited the stored and was served quickly. Veronica explained further membership benefits and the returns policy. I am a happy customer! I purchased exactly what I wanted, at a competitive price and had a positive experience. Thank you Veronica and team!

2025年4月18日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

5つ星のうち5の評価

The shop assistant was very helpful

The shop assistant was very helpful. She engaged directly with my son and listened to what he wanted to help him find the best walking boots.

2025年4月15日
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful staff

2025年4月14日
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Friendly environment.

Friendly environment ,very good quality of clothes shoes. Good prices it you take member card .

2025年4月13日
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち4の評価

All good

The assistant, Ciaran, was very helpful. The store was quiet. It was a good experience. Though they didn't have boots in the colour I wanted, but they offered alternatives.

2025年4月5日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ciaran was so attentive and was really…

Ciaran was so attentive and was really kind and very helpful and I am older and was in need of advice for a future trip. I bought great trainers and hope to wear them in the house to check comfy. Ciaran advised me to take the GoOutdoors card as i will be buying clothing for my trip very soon and as i need quick dry for trekking it means i get a little discount. Great experience I will be back.

2025年4月3日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Ciaran was great

Ciaran was great, helpful and direct about helping me with payment and membership card to go forwards with. Credit given where due. Reading store.

2025年3月29日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Choosing outdoor jacket

Clear explanation by Sammi of the outdoor jackets available and the pros and cons of different options. Highly recommended.

2025年4月2日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち4の評価

Like Blacks but different

Served by Veronica.
Helpfully introduced to GoOutdoors and various discounts and communications available when signing up to loyalty scheme, including National Trust discount.
Just slightly disappointed that membership has an annual fee (got it back with discount in one purchase but price of item at Blacks previously was the same).

2025年3月28日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I went yesterday to buy a nice jumper…

I went yesterday to buy a nice jumper with so many questions about my gift card and the yearly membership and it was a pleasure to be served by Cate, who nicely explained me everything and I bought waht I wanted for a much cheaper price. Thanks Cate!

2025年3月22日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

My go-to sports clothing/equipment store

Friendly, polite and helpful staff. Easy to navigate store with clear prices/signage. Good selection of items per section. Clean and tidy. Great offers, especially with membership. Thank you!

2025年3月5日
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Sammi has been very helpful to find the…

Sammi has been very helpful to find the right size from the stock. Good quality product Peter Storm long down coat.
We are pleased with the service, reduced price, and quality.

2025年3月14日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Wonderful customer service

Wonderful customer service. Thanks, Faizan!

2025年3月13日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち4の評価

New store

New store, lack of staff although 1 member who was on her lunch break stopped, helped me until I checked out.

2025年3月10日
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Amazing Experience

What an amazing experience visiting GO today in Reading..great staff, knowledgable and great prices - what more do you need!! Definitely visit again…

2025年2月22日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち1の評価

Rude and arrogant manager

My wife was looking for a pair of walking shoes and selected a one off the display showing a member price of £85 plus a membership of £5. When we went to pay for it the price was nearer £150. The assistant was confused and asked the manager to check. He eventually strolled down the stairs looking very disinterested. After a couple of minutes he said that the shoes were on the wrong stand and the price on the till was correct. He flatly refused my request to honour the price advertised with a smirk on his face.

2025年2月23日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service. Ciaran was brilliant. I called ahead to order a few items. By the time I got to the store, the items were ready for me to collect. Simple and easy. Excellent customer service.

2025年2月20日
自発的なレビュー
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

First class service by the staff helped…

First class service by the staff helped me to purchase what sorted my needs at a good price ,all the best for the Reading shop

2025年2月16日
GO Outdoors - Reading (Express) ロゴ

GO Outdoors - Reading (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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