Good range of footwear , helpful staff. Excellent value for money however noticed a lack of walking jackets but a seemingly big range if women’s dresses etc on sale. Thought I’d wandered into Marks an... もっと見る
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Fantastic layout Very helpful responsive staff All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register. Quality products that I hav... もっと見る
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I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind an... もっと見る
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As a Scout Leader, finding good kit at a reasonable price is always difficult, especially when you’re looking for bulky items or a number of the same things. Go outdoors always has a great selection o... もっと見る
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企業情報
GO Outdoors - Sheffield について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
Hill Street, S2 4SZ, Sheffield, 英国
- 01143 996559
4.8
優良
2489件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Fantastic service from Fred. Buying some shoes for my son, Fred went through all the different styles and offered excellent advice. Great knowledge and fantastic service. Very impressed.
2025年12月13日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
GO Outdoors - Sheffield からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Really helpful
Really friendly helpful staff including Lisa on the till and another female who searched out a fleece from the stockroom for me.
2025年12月1日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helpful and Welcoming
Friendly and helpful staff made me feel welcome the moment I walked through the door. Special thanks to Fred for his help with my new walking boots!
2025年11月29日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
GO Outdoors - Sheffield からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Super helpful and friendly staff
Super helpful and friendly staff - Carl and his manager helped me exchange an item for a larger size and honoured the online discount code that I’d used for the original purchase - thanks ☺️
2025年11月25日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Return and exchange
Louise was really polite, courteous and professional in dealing with a return and exchange I had to complete following a fault on a pair of new walking shoes.
2025年11月24日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service from Caroline
2025年11月21日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
A very pleasant visit
A very pleasant visit, with Lisa being an absolute star. Very happy, very helpful and a joy to chat with.
2025年11月13日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good selection and range of prices
Good selection and range of prices. Nice welcome from the lady assistant near the door. Clean changing rooms, if basic. Friendly service from Lisa at the tills. Pleased with our purchases.
2025年11月18日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service and coat …
Every team member I came into contact with said hello, I asked for help to find what I was looking for and taken there not just told where it was and at the checkout the team member complimented my choice and was very genuinely pleasant
2025年11月14日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
GO Outdoors - Sheffield からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Helpful advice making my choice and…
Helpful advice making my choice and Lisa was patient and helpful about confusion with my credit card.
2025年11月13日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Louise was super helpful when sorting…
Louise was super helpful when sorting out a refund. She was very efficient and resolved my problem.
2025年11月13日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful and not pushy
Fred was really helpful in trying to find me some new hiking boots and sleeping bags - and let my toddler have a look at them too, thanks!
2025年11月1日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great customer service throughout the…
Great customer service throughout the store and at the till.
2025年10月28日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fred assisted me today he was helpful
Fred assisted me today he was helpful, courteous and knowledgeable. I highly recommend this store.
2025年10月25日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from all the team…
Great service from all the team especially Lisa on checkout who was friendly and helpful.
2025年10月20日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The store staff were very welcoming and…
The store staff were very welcoming and friendly , I was bl to purchase the store card which gave me a good discount on what I bought
2025年10月11日
GO Outdoors - Sheffield からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Good place to try sleeping bags.
Fred was extremely helpful giving us advice on sleeping bags and talking through different options.
2025年10月18日
自発的なレビュー
GO Outdoors - Sheffield からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
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