Superb service from Matt - helpful and knowledgable, plus he stuck to my ideal (not huge!) budget. Absolutely excellent. Really happy with the product. Would recommend. 10/10.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... もっと見る
企業が回答しました
I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... もっと見る
企業が回答しました
My order became available to collect instore within a reasonable timeframe and the staff were friendly and helpful. However, I ordered before I knew the process for adding my membership, which I got i... もっと見る
企業が回答しました
企業情報
GO Outdoors - Shrewsbury (Express) について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
当該企業による記述
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
連絡先
6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, 英国
- 01743 290686
4.8
優良
680件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The store had what I required
The store had what I required, at a price that was less than I expected to pay. Service was courteous and pleasant. I'll certainly recommend this store to anyone who might enquire.
2025年7月20日
GO Outdoors - Shrewsbury (Express) からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff member was very helpful
2025年7月15日
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Really helpful assistant who told me where to find what I needed and took the time to resolve a difficulty with my membership.
2025年7月12日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Extremely Helpful Staff
Laura was extremely helpful in lifting things down and gave good advice that helped me choose the right item.
2025年7月10日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
I was served by Kelly very helpful and…
I was served by Kelly very helpful and nice I went in for a pair of walking shorts and got them very happy with them
2025年7月8日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Brilliant experience in Shrewsbury Town Centre
Ed at the Shrewsbury Store in the town centre was so helpful, offering me advice on the fit and style of walking shoes and boots. I came away with 2 excellent pairs of shoes.
Brilliant shopping experience.
2025年6月1日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Elin was very helpful and friendly
Elin was very helpful and friendly. Clearly explained differences in the walking shoes I was purchasing. As usual, a very good experience.
2025年7月5日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. My husband was looking for a lightweight breathable jacket and the customer service assistant gave him customer-focussed advice.
2025年4月18日
GO Outdoors - Shrewsbury (Express) からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful and knowledgeable
Laura was very patient and helpful, had good suggestions. Thank you!
2025年6月20日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great Knowledge and Great Customer Service.
I was browsing on the upper floor hoping to find some reproofer.
The shop colleague,Laura, went out of her way to find me and ask if I needed assistance. When I said I wanted fabsil she pointed me in the right direction. She then politely asked what it was for I explained what I was doing with it, then she asked me a few further questions then politely suggested a product that would do a much better job. Excellent customer service getting on to the end of the day. Thank you Laura from the Shrewsbury Express Store.
2025年6月20日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Laura served me today very helpful
Laura served me today very helpful. Lilly I seen the day before just looking at the boots. She gave me very helpful information as I do have problems with my feet. It was very much appreciated. It was the quickest I have ever sorted a pair of boots for myself. Thanks to them both.
2025年6月19日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
GO Outdoors - Shrewsbury (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great help in the store by Ed
Great help in the store by Ed. Really went out of his way to help me decide what walking boots I needed.thas Ed!
2025年6月15日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic as always
Fantastic as always! Very knowledgeable and friendly colleagues in store, served by Laura & Kris - thank you!
2025年6月5日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Maxi Chairs
Helpful,chatty pleasant Staff,great Service.Thankyou to Kelly and Kris at Shrewsbury.
2025年6月9日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff were extremely helpful and…
Staff were extremely helpful and friendly. There was plenty of choice and I’m very pleased with my new raincoat.
2025年6月5日
GO Outdoors - Shrewsbury (Express) からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good expert advice from the staff on an…
Good expert advice from the staff on an item I had no experience of.
2025年6月4日
GO Outdoors - Shrewsbury (Express) からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Brilliant
Brilliant, simple, fast and effective.
Kelly was knowledgeable and so helpful and supportive of advising and helping me to place my order
2025年6月2日
自発的なレビュー
GO Outdoors - Shrewsbury (Express) からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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