GO Outdoors - Solihull (Express) レビュー 

255
•
TrustScore 5段階評価の5

4.8

38-40 Mill Lane, B91 3DA Solihull, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... もっと見る

企業が回答しました

5つ星のうち5の評価

Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.

企業が回答しました

5つ星のうち5の評価

I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).

企業が回答しました

5つ星のうち5の評価

Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the... もっと見る

企業が回答しました


企業情報

  1. キャンプ用品店
  2. ・
  3. アクティブウェア店
  4. ランニング用品店
  5. 自転車屋
  6. 乗馬サービス
  7. 登山クラブ

GO Outdoors - Solihull (Express) について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

当該企業による記述

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

連絡先

4.8

優良

TrustScore 5段階評価の5

255件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(255)

過去12か月のレビュー数: 36,823件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Pleasant trip to Go outdoors.

I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).

2026年10月24日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

5つ星のうち5の評価

John is an asset to you

The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before closing time he was very patient and helpful. Going backwards and forwards as I worked out what shoe size I was and the fit/style that worked best for me. Great customer service. Please pass on my thanks and recognise his efforts.

2026年10月24日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Such a shame the shop is closing

Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.

2026年10月23日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

A real gem and superb bargains on quality

Called into the shoo yesterday to have a look around. A real gem of a shop but tucked away in a quieter spot. Still managed to spend over £200 some really good bargains available. Particular thanks to Bruce who was a great help cheers

2026年10月13日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Great guys and John in Solihull did a…

Great guys and John in Solihull did a fantastic job guiding me in the best shoes for what I was planning. Will come back again.

2026年10月13日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Buying Gold DofE kit.

I live locally so was coming frequently to buy kit for my Gold DofE. John, Leah and Katt were super helpful every time i went, always allowing me time to decide, try on and choose.

2026年10月11日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Knowledgeable Staff

Friendly, helpful and knowledgeable staff, in particular John for clothibg we purchased and Bruce and Katt for shoes.

2026年9月30日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Purchased a pair of walking shoes

Purchased a pair of walking shoes. Bruce was really helpful and urged me to try several different alternatives to compare. Great service.
Location is great, shame it's closing soon with no nearby alternative store.

2026年10月2日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent customer service

The assistant Sim was very attentive and went out of her way to be helpful. She was happy to converse and elevate our shopping experience. Very happy with my purchases

2026年9月26日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Very helpful service from Bruce

Very helpful service from Bruce on two visits to the store on consecutive days. Understood my requirements perfectly and definitely went the extra mile. Would highly recommend

2026年9月29日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

5つ星のうち5の評価

Superb shopping experience

Katt & John were super helpful, knowledgeable and friendly on a recent visit to buy gear for Cubs camp. Highly recommended

2026年9月17日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

5つ星のうち5の評価

Super Katt!

Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the Solihull store of Go Outdoors is closing down! We wish Katt and all the other staff good luck on whatever opportunities come next. Tha k you for looking after us.

2026年9月16日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Excellent service

We had excellent service. John helped to find walking boots for my son, along with sleeping bag and bag for going on hikes. His help was much appreciated given the long list of things we needed. The choices were great and the prices good with the Go Outdoors membership. I’m so sad this store is closing.

2026年9月12日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Service with a smile

My wife and I visited the store on Friday and Saturday last week to buy some cold weather gear for our forthcoming trip to Norway, such as boots etc.
It was the blind leading the blind but with the help of the very helpful and friendly staff our task was made relatively easy.
We will certainly be visiting Go Outdoors again.

2026年9月5日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Staff were excellent and very helpful.

Staff were excellent and very helpful.
Shame the store is closing down

2026年8月29日
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

5つ星のうち4の評価

Helpful assistance…

Sim and John were very helpful on my visit yesterday, assisting me to find the right pair of walking boots and the right sleeping bag, despite also working with the other Team member to manage a very busy store.

2026年8月30日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Shopping Experience at Go Outdoors , Solihull …

Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in January..

2026年8月29日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

5つ星のうち5の評価

I met John today who helped me decide…

I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.

2026年8月9日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Had just what i wanted at the right…

Had just what i wanted at the right price. Sue and Leah served us well.

2026年7月24日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

5つ星のうち5の評価

Folding chairs

We were looking for light weight folding chairs and Sue a very helpful assistant helped us with showing the various options and also helped us with a trolley purchase too. I would recommend Go outdoors Solihull to anyone for the help we got with choosing our purchases.

2026年7月17日
自発的なレビュー
GO Outdoors - Solihull (Express) ロゴ

GO Outdoors - Solihull (Express) からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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