The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... もっと見る
企業が回答しました
Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.
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I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).
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Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the... もっと見る
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当該企業による記述
当該企業による記述

38-40 Mill Lane, B91 3DA, Solihull, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thanks to Bruce for helping us loads today with the girls trying on walking boots for the first time. Very patient with getting lots of boxes out! Successful outcome with new boots for both.

GO Outdoors - Solihull (Express) からの回答
Really helpful staff. Gave me plenty of time to compare garments and offered good advice. Special thanks to Katt. Highly recommended.

GO Outdoors - Solihull (Express) からの回答
John was very attentive and helpful. I came in looking for hiking boots and wool socks, with no clue about either. It really helped that he was so knowledgeable about the products. He pointed me in the right direction and made recommendations for the features I wanted. I've since visited cold, icy Romania in January and my Peter Storm boots were perfect.

GO Outdoors - Solihull (Express) からの回答
Bruce has quite literally been a superstar. I am disabled and can only use one hand and Bruce very kindly helped me put together my crutch which was flat packed and even held the door open for me. What a lovely guy please do give him both my thanks and the credit he deserves. His colleague Kyra was also very kind and a great guy too. Many thanks, Greg Weston

GO Outdoors - Solihull (Express) からの回答
Bruce was Excellent while serving me on the 2nd January 2026, very helpful and considerate and explained several points very well. A pleasant shopping experience

GO Outdoors - Solihull (Express) からの回答
Went in to collect a click and collect. We checked the shoes I ordered were the same as my husband already had. Bruce pointed out we had selected a non waterproof version and explained how we could tell the difference. I asked if he could direct us to the waterproof version which he happily did and showed us the 2 colours. I then decided to change the fleece I had ordered and selected a different one. Again this was not a problem and Bruce sorted everything out. A great trouble free experience.

GO Outdoors - Solihull (Express) からの回答
Friendly knowledgeable staff in Solihull.
It makes you want to go back again.

GO Outdoors - Solihull (Express) からの回答
Incredibly helpful assistance from Sue, when choosing hiking sticks. Great discounts using blue light.

GO Outdoors - Solihull (Express) からの回答
Bruce served me to a new waterproof coat and was very helpful.

GO Outdoors - Solihull (Express) からの回答
Libby was really helpful and friendly as well as being knowledgeable regarding the puffer jackets. She gave me one on one support to make the right purchase. I don't enjoy shopping but Libby made it feel more relaxing. She also showed interest in my Ramblers membership.

GO Outdoors - Solihull (Express) からの回答
Came back to exchange shorts. I had selected the wrong size. We were able to use a changing room several times to get it right. Got help and advice on sizes and also information from inside a packet to establish what was not quoted on the outside of the box. Bruce went the extra mile. Thankyou for your service.

GO Outdoors - Solihull (Express) からの回答
The staff at the store are friendly, helpful, pleasant and professional. They are very knowledgeable about the products in the store. The products are good value. At the Solihull store,katt was helpful upstairs in the ladies' shoe department John was wonderful when I was paying. Thank you both

GO Outdoors - Solihull (Express) からの回答

GO Outdoors - Solihull (Express) からの回答
Purchased rucksack great value
Later need to collect 2 chairs at short notice, the shop had them ready at cash till
Great service

GO Outdoors - Solihull (Express) からの回答
Sue, who helped my 55 yr old son find the right walking boots yesterday in Solihull was so helpful and patient and couldn’t have been more friendly. Will definitely visit the store again in the future. Thank you.

GO Outdoors - Solihull (Express) からの回答
Great service from John, didn't buy anything but he was very helpful. Husband brought a Peter storm gillet and was extremely happy with the service he received from Bruce .....

GO Outdoors - Solihull (Express) からの回答
Today visited Solihull store to buy tent for our first ever camping. Pleased with the service and recommendations provided by staffs Sue and Bruce. Bought a really good tent and planned to buy some more stuff this weekend. Excellent service!

GO Outdoors - Solihull (Express) からの回答
John who helped us find the perfect walking shoes at short notice saved the day.he could not have been nicer or more efficient
John was fabulous with helping me find some appropriate trekking shoes. I was very stressed and he saved the day! Couldn’t recommend highly enough.

GO Outdoors - Solihull (Express) からの回答

GO Outdoors - Solihull (Express) からの回答
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