Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Went in to buy a lap top bag and some socks . Nice clean shop , got spoken to by 2 lovely members of staff who were both extremely friendly and helpful . It’s a shame the Solihull store is closing in... もっと見る
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I met John today who helped me decide on the most appropriate camping chair. It was nice to receive good customer service by both John & his fellow colleague. I would recommend shopping here.
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Sim and John were very helpful on my visit yesterday, assisting me to find the right pair of walking boots and the right sleeping bag, despite also working with the other Team member to manage a very... もっと見る
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Recent visit for a lot of outdoor gear: a commuter rucksack, a pair of walking boots, socks and coat. Staff were friendly and helpful (Sue especially here) and personable, attentive and patient while... もっと見る
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当該企業による記述
当該企業による記述

38-40 Mill Lane, B91 3DA, Solihull, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great service from John, didn't buy anything but he was very helpful. Husband brought a Peter storm gillet and was extremely happy with the service he received from Bruce .....

GO Outdoors - Solihull (Express) からの回答
Today visited Solihull store to buy tent for our first ever camping. Pleased with the service and recommendations provided by staffs Sue and Bruce. Bought a really good tent and planned to buy some more stuff this weekend. Excellent service!

GO Outdoors - Solihull (Express) からの回答
John who helped us find the perfect walking shoes at short notice saved the day.he could not have been nicer or more efficient
John was fabulous with helping me find some appropriate trekking shoes. I was very stressed and he saved the day! Couldn’t recommend highly enough.

GO Outdoors - Solihull (Express) からの回答

GO Outdoors - Solihull (Express) からの回答
Kat was super helpful with my return, exchange, new order online to be delivered and purchase in store - all happened at the same time. It was a complicated case but she handled it really well. When I made the original purchase at the Coventry store, I wasn't asked if I had any special discounts card. Kat reminded me and helped me save some money. 5 stars experience at Go Outdoors - Solihull, definitely recommended!

GO Outdoors - Solihull (Express) からの回答
Fantastic service from Kat - really took time to understand needs and suggest solutions - well done

GO Outdoors - Solihull (Express) からの回答
John and Sue were wonderfully helpful with all things D of E related, items and clothing and more, as well as memberships.

GO Outdoors - Solihull (Express) からの回答
My wife is in a wheelchair and finds shopping very difficult. Asked lady assistant for crop trousers for her. She went and found some which she brought back to my wife. She went out of her way to make sure the fitting room was set up for my wife to try them on. Consequently my wife was able to purchase some trousers. At no time was she treated without the utmost respect.

GO Outdoors - Solihull (Express) からの回答
Excellent customer care, clean shop, helpfull asistants. Really curteous with a lady with disability and really patient. Accomodated my indecision and offered advice without pressuring. Thank you!

GO Outdoors - Solihull (Express) からの回答
We’ve had multiple great experiences in store, primarily due to how helpful and knowledgeable the staff are (particularly Bruce who helped us both times we’ve been in). He was able to give some really useful advice that made our shopping experience much faster and easier, and made sure we are fully equipped for our upcoming trip abroad.

GO Outdoors - Solihull (Express) からの回答
Bruce at the Solihull shop was very helpful and knowledgeable.

GO Outdoors - Solihull (Express) からの回答
Staff in store were very helpful friendly and approachable.

GO Outdoors - Solihull (Express) からの回答
The staff were extremely helpful. I found what I wanted with the help of staff.

GO Outdoors - Solihull (Express) からの回答
We’d give it 10 stars if we could! The chap on the counter who served us brilliant! The chap who stripped the mannequin pronto to let us have a dress in the only one of its size left in the GoOutdoors world brilliant!! The humour, customer service, attention to detail worthy of a big fat Christmas bonus please!
Will definetly be spending in there again. We only renewed our membership last week and we’ve already had a shopping experience and product far beyond our expectation. Thank you gents. KRO

GO Outdoors - Solihull (Express) からの回答
Customer service was very good, particularly from the man in the footwear dept. who was very knowlegeable about walking boots. Friendly approachable staff with a positive attitude. Iam very satisfied with my experience.

GO Outdoors - Solihull (Express) からの回答
Friendly and efficient store staff looked after us and organised our order for in store delivery. We were kept well informed of progress and the items arrived on time at a good price

GO Outdoors - Solihull (Express) からの回答

GO Outdoors - Solihull (Express) からの回答
Very helpful and knowledgeable staff. I bought a great sleeping bag which was just what I needed They let me know about a discount for National Trust members too.

GO Outdoors - Solihull (Express) からの回答
Visited the store today to gear up for a backpacking trip to some essential gear and backpack. Kait was super helpful and answered every question I asked. I was also looking at new hiking shoes, and she suggested a really nice lightweight leather ones, which I am really happy with. She packed everything nicely in the backpack when I was checking out. Definitely will return for more items.

GO Outdoors - Solihull (Express) からの回答
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